Skills you'll gain: Google Cloud Platform, Technical Support, Cloud Services, Service Level, Identity and Access Management, Issue Tracking, Incident Management, Personally Identifiable Information, Information Privacy, Technical Communication

Skills you'll gain: IT Infrastructure, Network Troubleshooting, Systems Administration, OSI Models, Computer Networking, Microsoft Windows, Cybersecurity, Desktop Support, Package and Software Management, Application Security, Network Security, Threat Modeling, General Networking, File Systems, Security Management, Lightweight Directory Access Protocols, Disaster Recovery, Technical Support, Software Installation, Computer Hardware

Skills you'll gain: Service Design, Change Management, Design Thinking, Innovation, Cross-Functional Collaboration, Customer experience strategy (CX), Hospitality, Personalized Service, Hotel Operations, Corporate Sustainability, Feasibility Studies, Collaboration, Continuous Improvement Process, Customer Analysis, Digital Transformation, Key Performance Indicators (KPIs)

Skills you'll gain: Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Management, Continuous Improvement Process, Governance, Service Improvement, Process Improvement, Value Engineering, Operational Efficiency, Customer Insights, Automation

Skills you'll gain: Google Cloud Platform, Help Desk Support, Technical Support, Technical Support and Services, Identity and Access Management, Cloud Services, Service Level, Technical Communication, Data Management, Incident Management, Personally Identifiable Information

Skills you'll gain: Cloud Infrastructure, Network Infrastructure, Cloud-Native Computing, Network Architecture, Network Performance Management, Cloud Computing, Wireless Networks, Telecommunications, Virtualization, Emerging Technologies, Technology Solutions, Scalability

Skills you'll gain: Personalized Service, AI Personalization, Generative AI, Customer Service, Customer experience improvement, User Feedback, Business Workflow Analysis, Workflow Management, Customer Analysis, Customer Insights, Artificial Intelligence, Business Ethics, Natural Language Processing

Skills you'll gain: Dataflow, Data Pipelines, Apache Kafka, Serverless Computing, Data Processing, Google Cloud Platform, Cloud Security, Unit Testing, Debugging, Data Integrity, CI/CD, Performance Tuning, Real Time Data, Identity and Access Management, Maintainability, Data Integration, System Monitoring, Data Transformation, Jupyter, SQL

Skills you'll gain: Microservices, Software Architecture, Event-Driven Programming, Google Cloud Platform, Cloud Applications, Service Oriented Architecture, Systems Architecture, Cloud Computing Architecture, Scalability

Skills you'll gain: ChatGPT, Prompt Engineering, Generative AI, AI Personalization, Customer Engagement, Customer experience improvement, Customer Service, Customer Support, Test Case, Workflow Management, Business Workflow Analysis, Performance Analysis, Performance Improvement

Skills you'll gain: Dataflow, Data Pipelines, Serverless Computing, Data Processing, System Monitoring, Capacity Management, Identity and Access Management, Real Time Data, Debugging, Performance Tuning, Cloud Security, Data Integrity, CI/CD, Unit Testing, Business Logic, Jupyter, Containerization, Data Transformation, Google Cloud Platform, SQL

Skills you'll gain: Service Management, IT Service Management, Information Technology Infrastructure Library, IT Management, Information Technology, Service Level, DevOps, Agile Methodology, Innovation, Organizational Change