Skills you'll gain: Cloud-Native Computing, Software-Defined Networking, Cloud Infrastructure, Network Infrastructure, Application Deployment, Network Architecture, Cloud Platforms, Cloud Computing Architecture, Containerization, Computer Networking, Digital Transformation, Kubernetes, Microservices, Infrastructure Architecture, Hardware Architecture, Operational Efficiency, General Networking, Telecommunications, Virtualization, Risk Management Framework

Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing

Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, System Support, End User Training and Support, Technical Services, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation

Skills you'll gain: Greeting Customers, Technical Support, Hardware Troubleshooting, End User Training and Support, Customer Service, Product Support, Android (Operating System), Technical Communication

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Hospitality Management, Hospitality, Personalized Service, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies

Skills you'll gain: Dataflow, Data Pipelines, Serverless Computing, Data Processing, Apache Kafka, Cloud Security, Identity and Access Management, Debugging, Operational Databases, Google Cloud Platform, System Monitoring, Real Time Data, Data Integrity, Data Transformation, CI/CD, Extract, Transform, Load, Maintainability, Containerization, Data Storage Technologies, SQL

Skills you'll gain: Product Support, Google Cloud Platform, End User Training and Support, Technical Support, Cloud Services, Identity and Access Management, Service Level, Technical Communication, Issue Tracking, Data Cleansing, Incident Management

Skills you'll gain: Group Policy, Azure Active Directory, Active Directory, Microsoft Azure, Windows Servers, Hybrid Cloud Computing, Authentications, Identity and Access Management, Infrastructure As A Service (IaaS), User Accounts, Multi-Factor Authentication, Disaster Recovery, System Configuration, Authorization (Computing)

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Service Level, Service Design, Practice Management, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Workforce Development, Strategic Sourcing, Organizational Strategy, Continuous Improvement Process

Skills you'll gain: Cloud Computing Architecture, Cloud Computing, Amazon Web Services, Cloud Infrastructure, Cloud Services, Embedded Software, Internet Of Things, Amazon Elastic Compute Cloud, Software Installation, Embedded Systems, Linux, Command-Line Interface

Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, IT Management, Service Design, Service Improvement, DevOps, Innovation, Agile Methodology, Supplier Management, Continuous Improvement Process, Governance