Skills you'll gain: Information Technology Infrastructure Library, Service Management, IT Service Management, Technical Management, IT Management, Problem Management, Incident Management, Change Control

Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Customer Support, Large Language Modeling, Image Analysis, Customer Service, Personalized Service, Product Support, Email Marketing, OpenAI, Artificial Intelligence, Computer Vision, Automation

Skills you'll gain: CI/CD, Development Environment, Prometheus (Software), Continuous Deployment, Application Deployment, Kubernetes, DevOps, Containerization, Continuous Delivery, Grafana, Docker (Software), YAML

Skills you'll gain: Systems Administration, File Systems, IT Infrastructure, Computer Networking, Desktop Support, Package and Software Management, OSI Models, Network Administration, Network Security, Encryption, Linux, IT Security Architecture, Microsoft Windows, Network Troubleshooting, Cybersecurity, Technical Support, Server Administration, Lightweight Directory Access Protocols, Software Installation, Computer Hardware

Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management

Skills you'll gain: Google Cloud Platform, Application Deployment, Microservices, Google App Engine, Spring Framework, Cloud API, Spring Boot, Cloud Applications, Java, Kubernetes, Cloud Services, Software Architecture, Data Migration, Application Programming Interface (API), Application Performance Management, Containerization, Database Management, Event-Driven Programming

Skills you'll gain: Service Level, Google Cloud Platform, End User Training and Support, Identity and Access Management, Technical Support, Data Loss Prevention, Cloud Services, Technical Communication, Issue Tracking, Incident Management

Skills you'll gain: Information Technology Infrastructure Library, Cloud Computing, Cloud Services, Service Management, IT Service Management, Strategic Partnership, Process Analysis, Process Improvement, Organizational Structure, Supplier Management, Information Management, Organizational Strategy, Continuous Improvement Process

Skills you'll gain: Hardware Troubleshooting, Customer Service, Greeting Customers, Customer experience improvement, Technical Support, System Support, Problem Solving, Insurance and Warranty Claims Processing, Customer Communications Management, Company, Product, and Service Knowledge, Active Listening, Communication

Skills you'll gain: Kubernetes, Docker (Software), YAML, Microsoft Azure, Application Deployment, Containerization, Microservices, CI/CD

Skills you'll gain: Mac OS, User Accounts, System Support, System Configuration, File Systems, Data Management, Software Installation, Network Administration, Computer Networking, Remote Access Systems, Disaster Recovery, Encryption

Skills you'll gain: Google Cloud Platform, Technical Support, Cloud Services, Service Level, Identity and Access Management, Issue Tracking, Incident Management, Personally Identifiable Information, Information Privacy, Technical Communication