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Explore the Customer Journey Course Catalog
- Status: Free Trial
Skills you'll gain: Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Generative AI, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Technologies, Cloud Infrastructure, Cybersecurity, Desktop Support, Cloud Platforms, Network Protocols, Cloud Computing, Professional Networking, Peripheral Devices, Information Technology, Artificial Intelligence, Customer Service
- Status: Free TrialStatus: AI skills
Skills you'll gain: Data Storytelling, Media Planning, Social Media Marketing, Google Ads, Email Marketing, Social Media Strategy, Order Fulfillment, Social Media Management, Search Engine Optimization, Performance Measurement, Spreadsheet Software, A/B Testing, Digital Marketing, Customer Relationship Management, E-Commerce, Campaign Management, Loyalty Programs, Marketing, Interviewing Skills, Applicant Tracking Systems
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: People Analytics, Data-Driven Decision-Making, Business Analytics, Descriptive Analytics, Business Intelligence, Human Resource Strategy, Financial Data, Marketing Analytics, Talent Management, Financial Analysis, Predictive Analytics, Peer Review, Data Analysis, Financial Statement Analysis, Analytics, Financial Forecasting, Customer Insights, Workforce Planning, Demand Planning, Customer Analysis
- Status: NewStatus: Free Trial
Skills you'll gain: Closing (Sales), Sales, Customer Relationship Building, Sales Strategy, Persuasive Communication, Emotional Intelligence, Influencing, Job Analysis, Data Centers, Customer Insights, Interviewing Skills, Sales Presentations, Public Speaking, Solution Design, Branding, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content
- Status: Preview
University of Virginia
Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Marketing, Marketing Strategies, Regression Analysis, Data-Driven Decision-Making, Strategic Marketing, Brand Management, Resource Allocation, Customer Insights, Predictive Analytics, Advertising Campaigns, Statistical Analysis, A/B Testing, Consumer Behaviour, Return On Investment
- Status: NewStatus: Free Trial
Skills you'll gain: Sales Territory Management, Corporate Sustainability, Solution Selling, Sales, Sales Strategy, Customer Relationship Building, Sales Process, Solution Design, Sales Prospecting, Market Opportunities, Information Technology, Technology Strategies, Customer Engagement, Customer Relationship Management, Business Relationship Management
- Status: NewStatus: Free Trial
Skills you'll gain: Sales Process, Prospecting and Qualification, Sales Pipelines, Technical Sales, Rapport Building, Sales, Customer Relationship Building, Sales Strategy, Data Centers, Customer Insights, Interviewing Skills, Sales Presentations, Information Technology, Relationship Building, Customer Relationship Management, Telecommunications, Big Data, Communication, Digital Transformation, Artificial Intelligence and Machine Learning (AI/ML)
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Warehouse Management, Inventory and Warehousing, Inventory Management System, Transportation, Supply Chain, and Logistics, Logistics, Transportation Operations, Supply Chain Management, Supply Chain, Customer Service, Operating Cost
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Technical Support, Web Applications, Information Technology, Customer Service, Software Development
- Status: Free Trial
Skills you'll gain: User Experience Design, Persona (User Experience), Web Content Accessibility Guidelines, User Story, Usability, User Research, Human Factors, Human Centered Design, Ideation, User Flows, Competitive Analysis, Mockups
- Status: Free Trial
IE Business School
Skills you'll gain: Product Lifecycle Management, Brand Strategy, Brand Management, Customer experience strategy (CX), Branding, Brand Awareness, Product Management, Brand Loyalty, Product Strategy, Product Planning, New Product Development, Design and Product, Employee Engagement, Customer Engagement, Portfolio Management, Competitive Analysis
- Status: NewStatus: Free Trial
Skills you'll gain: Supply Chain, Logistics, Supply Chain Management, Supply Chain Planning, Performance Measurement, Transportation Operations, Operational Efficiency, Operations Management, Warehousing, Customer Relationship Building, Corporate Sustainability, Customer Relationship Management, Procurement, Supplier Relationship Management, Enterprise Risk Management (ERM)
In summary, here are 10 of our most popular customer journey courses
- IBM IT Support:Â IBM
- Google Digital Marketing & E-commerce:Â Google
- Business Analytics:Â University of Pennsylvania
- Dell Technologies IT Sales Representative:Â Dell
- Marketing Analytics:Â University of Virginia
- Dell Technologies Becoming An Effective Seller:Â Dell
- Dell Technologies Establishing Your Sales Strategy:Â Dell
- Supply Chain Logistics:Â Rutgers the State University of New Jersey
- AWS Cloud Support Associate:Â Amazon Web Services
- Start the UX Design Process: Empathize, Define, and Ideate:Â Google