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    Results for "customer engagement"

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Entrepreneurship 1: Developing the Opportunity

      Skills you'll gain: Entrepreneurship, Target Market, Risk Analysis, Market Opportunities, User Feedback, Presentations, New Business Development, Business Development, Market Research, User Research, Product Development, Competitive Analysis, Ideation, Business Analysis, Needs Assessment, Business Modeling, Innovation, Customer Insights, Planning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.4K reviews

      Mixed · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Generative AI in Customer Service Operations Training

      Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Software Development Lifecycle

      Skills you'll gain: User Story, Agile Software Development, Software Development Methodologies, Scrum (Software Development), Design Thinking, Software Design Patterns, Agile Methodology, Software Architecture, Test Driven Development (TDD), Continuous Deployment, Kanban Principles, Software Quality Assurance, Continuous Integration, CI/CD, Version Control, Engineering Software, Application Security, Software Engineering, Lean Manufacturing, Lean Methodologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.7K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Scrum Master Certification

      Skills you'll gain: User Story, Kanban Principles, Backlogs, Behavior-Driven Development, Scaled Agile Framework, Sprint Planning, Agile Software Development, Test Driven Development (TDD), Agile Project Management, Cross-Functional Team Leadership, DevSecOps, DevOps, Risk Management, Agile Methodology, Program Management, Agile Product Development, Project Risk Management, Sprint Retrospectives, Management Reporting, Scrum (Software Development)

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Social Media Marketing

      Skills you'll gain: Integrated Marketing Communications, Key Performance Indicators (KPIs), Social Media Marketing, Marketing Budgets, Content Marketing, Peer Review, Social Media, Social Media Strategy, Social Media Management, Advertising, Target Audience, Big Data, Business Metrics, Performance Metric, Data Collection, Content Creation, Marketing Effectiveness, Analytics, Digital Marketing, ChatGPT

      4.6
      Rating, 4.6 out of 5 stars
      ·
      5.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of Business Intelligence

      Skills you'll gain: Stakeholder Engagement, Business Intelligence, Data Integration, Data Literacy, Business Analytics, Real Time Data, Data Modeling, Data Analysis, Dashboard, Data-Driven Decision-Making, Data Storytelling, Business Metrics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.9K reviews

      Advanced · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Global Procurement and Sourcing

      Skills you'll gain: Procurement, Strategic Sourcing, Supplier Management, Supply Management, Negotiation, Contract Negotiation, Supplier Relationship Management, Vendor Management, Supplier Performance Management, Supply Chain, Contract Management, Market Analysis, Stakeholder Management, Purchasing, Quality Management, Competitive Analysis, Stakeholder Engagement, Target Audience, Request For Quotation (RFQ), Financial Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.5K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      SAS

      SAS Programmer

      Skills you'll gain: SAS (Software), Data Validation, Data Manipulation, Data Import/Export, Data Access, Exploratory Data Analysis, Statistical Analysis, Data Processing, Data Analysis, Data Transformation, Statistical Programming, Data Integration, SQL, Data Cleansing, Data Presentation, Descriptive Statistics, Debugging

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      3.5K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IE Business School

      Branding: The Creative Journey

      Skills you'll gain: Brand Strategy, Branding, Brand Marketing, Advertising Campaigns, Customer experience strategy (CX), Storytelling, Advertising, Logo Design, Content Marketing, Brand Management, Value Propositions, Brand Awareness, Production Planning, Customer experience improvement, Content Creation, Target Audience, Consumer Behaviour, Journalism, Creativity, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Microsoft

      Microsoft Cloud Support Associate

      Skills you'll gain: Microsoft 365, Microsoft Azure, Generative AI, Network Troubleshooting, Cloud Management, Role-Based Access Control (RBAC), Data Storage Technologies, Load Balancing, Hardware Troubleshooting, Cloud Computing, Cybersecurity, Productivity Software, Cloud Infrastructure, Technical Support, Azure Active Directory, Computer Systems, Security Strategy, Disaster Recovery, Network Security, Network Protocols

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.1K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI for Educators & Teachers

      Skills you'll gain: ChatGPT, Student Engagement, Generative AI, Large Language Modeling, Education Software and Technology, Artificial Intelligence, AI Personalization, Data Ethics, Prompt Engineering, Human Machine Interfaces, Image Analysis, Mobile Development, Emerging Technologies, Innovation, Business Logic, Technology Strategies, Computer Vision, Brainstorming, Lesson Planning, Natural Language Processing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.6K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      D

      Dell

      Dell Technologies Becoming An Effective Seller

      Skills you'll gain: Sales Territory Management, Technical Sales, Solution Selling, Sales, Sales Strategy, Sales Process, Customer Relationship Building, Sales Prospecting, Complex Problem Solving, Customer Relationship Management, Business Relationship Management, AI Personalization, Customer Insights, Corporate Sustainability

      Beginner · Course · 1 - 4 Weeks

    Searches related to customer engagement

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    In summary, here are 10 of our most popular customer engagement courses

    • Entrepreneurship 1: Developing the Opportunity: University of Pennsylvania
    • Generative AI in Customer Service Operations Training: Simplilearn
    • Software Development Lifecycle: University of Minnesota
    • Scrum Master Certification: LearnQuest
    • Social Media Marketing: Northwestern University
    • Foundations of Business Intelligence: Google
    • Global Procurement and Sourcing: Rutgers the State University of New Jersey
    • SAS Programmer: SAS
    • Branding: The Creative Journey: IE Business School
    • Microsoft Cloud Support Associate: Microsoft

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