Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
SS
May 4, 2020
It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.
SA
Mar 13, 2022
I am very pleased to attend this course. I made a start in the field of IT with this course. Videos and texts are very clear, speakers are very good. Examples from real life are very useful to embody.
7401 - 7425 of 10,000 Reviews for Technical Support Fundamentals
By J.W. H
•Aug 4, 2020
I have learned so much and I am excited to continue my learning and grow in the field if IT support. Thank you!
By Gersham R
•Jul 13, 2020
I wish all my courses were like this! Well detailed explanations and easy to understand concepts. I'm grateful.
By Seth H S B
•Jul 1, 2020
I learned a lot with coursera IT tech course. Highly recomended to everyone who wants to learn on It techonoly.
By Muhammad F K
•Jun 15, 2020
very good course. I have learned a lot. Thanks for coursera and google help me to reach. keep learning. thanks.
By Phoebe D
•May 31, 2020
I really enjoyed this course. I realized that I have been doing IT support for my friends and family for years.
By Jays 8
•Apr 29, 2020
This is great beginner course, I recommended it to anybody who is interested in understanding the basics of IT.
By Darren K
•Apr 20, 2020
I LOVE HOW TH INFORMATION IS GIVEN AND ITS NOT BLAND AT ALL. P.S LOVE THE CAT EXAMPLES TO I HAVE ONE CAT MYSELF
By Raouf B
•Apr 16, 2020
Excellent course to introduce the IT support fundamental tasks and what the skills needed to be a professional.
By Dinushkar R
•Apr 1, 2020
Best lecturers and system.Good for who has an idea to have a bright future on IT field.Thanks for Coursera Team
By AD G
•Mar 20, 2020
Very effective, simple intro into understanding Information Technology (IT) world that is continuously growing.
By Timmy T
•Jan 8, 2020
This was a foot in the door for me and i am happy this was very informative and honestly a great place to learn
By Harsh R
•Nov 19, 2019
One of the best courses ever got, it teaches from scratch and helps us to understand every single detail of it.
By Harrison M A
•Nov 9, 2019
interesting course. I've learnt many things in addition to what i already know. the lab experience was awesome.
By Justin C
•Oct 1, 2019
Good course. Very basic but touches on everything someone should know if they are looking to get into IT work.
By Francisco J B
•Sep 22, 2019
Very interesting to know how things work with computers. It is just so much that goes on! I have learned a lot!
By Justin A
•Sep 7, 2019
Needs to have more pop up questions during the videos, that would help some people retain the info even better.
By Juston F
•Aug 1, 2019
Amazing instructor! Really helped me understand certain things by breaking them down into more basic examples.
By Deleted A
•May 19, 2019
I really like this. It's been great to reinforce what I already know and interject new ideas into my learning.
By Khan N
•May 10, 2019
Great learning. As stated, it is a fundamental course which give you an insight before taking on other courses.
By Stanley L
•May 2, 2019
Good course content but please include a summary PDF of all the slides used in the course for revision purposes
By Bryan M
•Jan 24, 2019
This course builds a great base for the understanding of the basic knowledge of a Technical Support Specialist.
By Deleted A
•Jul 29, 2018
Very help. Felt like a refresher for information I already knew and enjoyed learning some new concepts as well.
By vishnu
•Jul 19, 2018
This is one of the best course I have ever taken . Labs are really awesome and explanations are clear to follow
By John N
•Apr 23, 2018
I’m a former IT consultant from 15 years ago. This course is a great overview and introduction into IT support!
By Fernando
•Apr 9, 2025
Excelente en el contenido y muy claro los temas, para alguien que va empezando en este rubro de la tecnología.