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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,310 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

RK

Sep 13, 2020

Great course! Good start for any IT career. I love the fact that there are no pre-requisites required to enroll. Not even a high school diploma needed just your willingness to learn. Thank you Google!

TP

Apr 13, 2021

This course was a friendly and educational start to the certificate, I will recommend this to anyone either looking to develop skills in IT or if they just want to gather more skills for personal use.

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6126 - 6150 of 10,000 Reviews for Technical Support Fundamentals

By nicholas l

Jul 24, 2020

A great guide to learning the fundamentals and explaining how computers work and giving more than a basic break of how they work.

By David S

Jul 23, 2020

This course provides the basics in technical support in an easy to understand model to follow. Very satisfied with this program.

By Susan C

Jun 4, 2020

This was a great introduction to the field of IT. Everything was clearly explained and the hands on activities were very useful.

By RATHNA S V A R S

May 16, 2020

Seriously...I loved learning this course. All the instructors were teaching right from the basic which made us understand better.

By Sudhir P

May 14, 2020

All the videos and readings were great and amazing. Take your time and go through every resources helps everyone to achieve this.

By MURSIDIN

May 9, 2020

this is a very useful course especially for informatics engineering majors. many new lessons are learned from this course. thanks

By Deleted A

May 7, 2020

I really learned alot about IT. I used to build computers as a hobby. Now I see a career path to use that skill to my advantage.

By Xizmaiz A

Apr 30, 2020

That was really great! There were all basics about computing that you need to be a good specialist in IT field. Thank you for it!

By Michael C

Apr 19, 2020

Excellent course. Navigation was easy to work through and the information learned was great. I look forward to the next course.

By Anita R

Apr 1, 2020

This was a great course to start with. I learned the overview and history of IT, and learned some fundamentals. I was challenged.

By HAMEED A

Mar 26, 2020

Learning Technical Support Fundamentals was a great journey, I'm looking forward to taking next course of IT Support Certificate.

By IVON N

Mar 23, 2020

Professionally made. This course taught me so many things I did not know before and made me actually remember and understands it.

By Vernardo S

Mar 5, 2020

Easy, simple Course that does a really good job explaining basic Computer functions that never felt overwhelming. I do recommend.

By Justin Y

Feb 2, 2020

Its great to find material that I can learn, most of the other stuff I've tried is much to confusing but the course is wonderful.

By Im D

Nov 21, 2019

Very interesting course!! One of the most interesting of all that I went through on this site! I will continue to study with you!

By Dagim T

Jun 26, 2019

This course has taught me a lot. The presentation and projects which are designed to help practice as a IT tech was really great.

By Deleted A

May 31, 2019

the way sir teached amazing and the very great thing is he taught each lesson in very basic and very well manner thank you sir!!!

By Norman D

Mar 22, 2019

loved the way... you walked me through putting the computer together... very easy going... you almost don't notice the brain dump

By Andrianantenaina F M R

Sep 18, 2018

Very clear and well explained with an overview and we can draw in our mind the big picture of what we can expect from the course.

By C. P D

Jul 31, 2018

I am enjoying the course - the lessons are not too long and are all on point - I have recommended the program to several friends.

By Daniel C

Jun 19, 2018

Really helpful especially the customer service part. It helps in a lot of situations out there even when you are on a non IT job.

By Kwame'n

Jun 6, 2018

I'm very confident that if I continue this program I can expect to have a secure job. Thank you Google for offering this program!

By Marcos A M

Apr 16, 2018

Super grateful and excited. This is phenomenal and loaded with tons of good stuff. Excellent source of knowledge about computers.

By Kennedi Y

Mar 12, 2018

The course was great! being a true beginner, I feel the modules were detailed but not overwhelming. So glad I am on this journey!

By Christopher W

Mar 6, 2018

This course did an excellent job of laying some essential groundwork for future courses while also being useful in its own right.