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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,310 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

RK

Sep 13, 2020

Great course! Good start for any IT career. I love the fact that there are no pre-requisites required to enroll. Not even a high school diploma needed just your willingness to learn. Thank you Google!

TP

Apr 13, 2021

This course was a friendly and educational start to the certificate, I will recommend this to anyone either looking to develop skills in IT or if they just want to gather more skills for personal use.

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5901 - 5925 of 10,000 Reviews for Technical Support Fundamentals

By Cris I

Jan 27, 2018

Great introduction to the course. Instructor is very well spoken and speaks to you not at you. I'm pleased with the content thus far.

By patrick m

Jan 11, 2025

It was an interesting intro into this subject. A lot of basic stuff I didn't know was included in this as well, so that was a treat.

By Terry P

Dec 5, 2024

Great in-depth course with lots of material for both theory and practice. The instructors were well-spoken and communicated clearly.

By yolaoktavia i

Nov 6, 2023

saya merasa puas dengan khursus ini, yang membuat saya mudah untuk memahami teknologi, saya tidak mengalami kesulitan untuk memahami

By Catherine D

Oct 17, 2023

Definitely a great place to start your IT journey, or just a casual introduction to the essentials of your computer and the internet

By Ken C

Oct 3, 2023

This was a very informative course that left me feeling much more knowledgeable about computer hardware, software, and the internet.

By Collins O

Aug 3, 2023

it was an experience worth the time and full of learning. I’m so glad I got the opportunity to partake in the course and complete it

By SHUKURAT A

Aug 2, 2023

I was a novice prior to starting this course, I was able to learn fast at my own pace, the tutors were amazing too. Thanks Coursera.

By Jessielle R

Mar 25, 2023

This is very helpful. It explains the very basic fundamentals of IT to have a background and idea before pursuing Technical Support.

By Ammar A

Feb 14, 2023

it was very useful for me, i learned and i enjoyed during this course. Thank you for everyone who are participate to set this course

By Jake R

Feb 14, 2023

This is an excellent course to gain a foundation into IT. I highly recommend it if you have an interest in tech and problem solving.

By Muhammad Y

Sep 8, 2022

v v v v v v v v v v v gooood platform to learn at home in any time.and very helpfull to achive the your future goals.

thanks Coursera

By shahrukh f

Jul 18, 2022

Going through this course was eye opener. I learn so much from this course but i amn't stopping here. I like go through IT Analyist

By Julia V

Jun 7, 2022

Great fundamental knowlege to expose you to new field. I would like to continue with this cert's next parts and work on other certs.

By Muhotasim A

Mar 27, 2022

This was a great course that introduced me to all the fundamental concepts of IT in a manner that filled out all my conceptual gaps.

By The L o S & J

Mar 17, 2022

Great course, was able to work full-time and complete the first course. Ultimately, I actually learned and can't wait to learn more!

By Aramis B

Jan 19, 2022

Great Content, Amazing class. Wish there was a way to save alot of the important information in one specific area other than "notes"

By SOKUNBI I A

Jan 11, 2022

It's a great experience learning IT through this great course. It is not only an eye opener but a great way to start a career in IT.

By Maria d C L O D

Jan 4, 2022

I liked very much! very clear and easy to follow specially for someone like me that starts from scratch and wants to change careers!

By Allan M

Dec 22, 2021

Es un curso en el cual te enseña los principios básicos para luego llevarte por el camino hacia una hermosa carrera, muy recomendado

By Mohammed S A

Oct 6, 2021

It is an very good course, giving you all the basic knowledge and helps you out to figure out how to become an IT support specialist

By Alexander R

Sep 17, 2021

GREAT! i had such a great time learnign and this is my first time taking an online course! i truly enjoyed it! cant wait to do more

By Fr. F A

Jun 24, 2021

The course will kick-start you to study more. It was a fun learning experience. The platform for learning was interactive. Good job.

By Brandon Q

Jun 1, 2021

love the course very informational. this is the only course I can actually sit through and pay attention, that's everyone's problem.

By Soledad P

May 5, 2021

Lo que mas me gusto del curso fue que sin darte cuenta vas incorporando el conocimiento y la manera en la que formulan los ejemplos.