Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,405 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

SD

May 16, 2020

I actually have some experiences in IT so doing the course was very easy for me, but the content is awesome. It will be really beneficial for a beginner. I am looking forward to complete next courses!

SS

Feb 4, 2022

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.

Filter by:

8276 - 8300 of 10,000 Reviews for Technical Support Fundamentals

By Parris S

Oct 5, 2021

The course was a fun experience. I learned a good amount of information and it was incredibly useful.

By Ayo H

Sep 7, 2021

This course is an eye opener to the opportunities in the IT world. Seasoned tutors with great skills

By Lawrence T

Aug 14, 2021

The study modules were designed in the best way for anyone to learn even without any knowledge in IT.

By Brian S

Aug 1, 2021

I've been doing this for many years now and I think this is a great tech support fundamentals course.

By ESAUT H S O

Jun 28, 2021

Muy bueno reforzo cosas que sabia y aprendi cosas nuevas pero de una manera muy didactica, me encanto

By Wendy M

Jun 24, 2021

I learned a lot and it wasn't as hard as I thought it'd be. Will definitely recommend to my friends.

By Vânia P

Jun 19, 2021

Thank you so much for such an amazing experience!! Loved the course and can't wait for more to come!!

By Sonam P

Jun 8, 2021

It was a great course, I learned so many new things and got a deeper look into how IT industry works.

By christian i

May 18, 2021

This course is easy to follow, the labs are hands-on which give you a feel of the real-life scenario.

By neo c

May 2, 2021

The course is very clear and concise. It has a very good outline of what technical support should be.

By Jose P

Apr 4, 2021

It was a bit much at times but I learned so much and had fun doing it. I would do it all over again.

By Patricia N L

Mar 21, 2021

Es un curso introductorio muy sencillo de seguir, he disfrutado mucho con los laboratorios prácticos.

By Geoffrey H

Mar 15, 2021

This is an incredibly well paced course with good instructors that introduces the concepts very well.

By Ashwin P

Feb 26, 2021

Very good course to understand for IT beginners. Thoroughly enjoyed the course and their assignments.

By Joshua D J

Feb 15, 2021

This course was a wonderful experience in gain fundamental knowledge and I look forward to much more!

By Mohamed A

Jan 26, 2021

Wonderful for a starter. It creates a great foundation giving students options to further branch out.

By Carson G

Dec 23, 2020

It's amazing fundamental knowledge in IT support that will pave a way for much complex concepts in IT

By Velaga O

Nov 29, 2020

great certification , to learn about all computer fundamentals , troubleshooting & technical support.

By CHEN B K “ S O L L C

Nov 23, 2020

This Course has been valuable to my career in pursuing IT Support role.. Thanks for all the training

By Annelyn N

Nov 22, 2020

Superb! I really enjoy the lessons here. If given a chance I would like to be in Google Philippines.

By Romero S

Nov 8, 2020

The instructors explain every detailed of the course..

Thank you for the knowledge you impart to us...

By MD S A

Oct 30, 2020

I am very grateful for learning such as the course. Thanks, Coursera and Bangladesh Computer Council.

By Thomas O

Oct 29, 2020

This course covered a lot of important fundamental topics. I recommend this as a good place to start.

By Kennedy M

Oct 16, 2020

Thank you google and coursera for this opportunity I have learned a lot and am ready to dive in more.

By Silent S

Sep 21, 2020

I appreciate the time and efforts in making this course, it is worth your time to learn anything new.