SS
May 4, 2020
It goes through a good amount of foundational information for IT. It goes with the technical side as well as the soft skills and resume/interview information which are just as important as technical.
PL
Aug 2, 2020
excellent, the content contemplates fundamental concepts in many areas, allowing participants to have a clear and general view of the world of it support regardless of prior knowledge. Congratulations
By Luis V S
•Oct 29, 2018
This course is going to open a door a I was so long wishing for. I am so happy to reaching one of dreams
By Kevin P
•Mar 5, 2018
Overall I loved this course. It was great learning straight from the insights of actual experts for once.
By ARNALDO J A
•Feb 26, 2018
Awesome Course! I'm glad to be a part of this great community of IT learners. Thanks GOOGLE and COURSERA!
By Aaron M H
•Feb 12, 2018
I had a lot of fun. The labs sometimes took forever to update or grade. But it all worked out in the end.
By Miguel C
•Feb 2, 2018
This course was great. I enjoyed every topic. I'm looking forward to the remaining courses in this track.
By Al M
•Jan 23, 2018
I thought this course did a great job of introducing what IT support is. Each section was easy to follow.
By MARCOS I A R
•Mar 20, 2025
Ótimo curso, ajudará demais no meu estágio escolar, e também no estudo total sobre T.I. Gostei bastante.
By Jeraldinne
•Jan 24, 2025
Curso muy completo para iniciar en el área de la informática, totalmente recomendado si quieres empezar.
By Mohamed J A N
•Feb 26, 2024
It was amazing experience me, anyone trying to enter this field of study apply now don't miss the chance
By Salvador G
•Feb 25, 2024
I learned quite a bit. Loved the Interactive Labs and also the Quizzes that followed after every lesson.
By Humayun P K
•Jul 29, 2023
The course is well designed to understand the basics of IT support and I am excited for the next course.
By Sidney H
•Jun 9, 2023
Very basic for me, great course overall for someone new basically what I learned in AP Computer Science.
By Nevin T
•Jan 8, 2023
Very easy and information isn't to in your face, definitely more engaging then actual classes I've seen.
By Neil N
•Jan 4, 2023
The lessons were wonderful and thorough. I have definitely learned a lot and gained a strong foundation.
By Estaing W
•Nov 21, 2022
I loved everything about this module, I learned so much about bits and how computers talk to each other.
By Victor A E
•Nov 1, 2022
Well packaged content designed to build on knowledge from previous modules! Awesome instructors as well!
By Josué A E L
•Oct 11, 2022
Good course, give me the foundations and how to troubleshooting best practices in the it support field.
By Abisoye O
•Oct 9, 2022
course 5 assessment needs to be reviewed as the vlc was lagging,had to take the assessment like 3 times
By A E
•Sep 21, 2022
It was really insightful! I enjoyed every moment I spent learning about Technical Support Fundamentals.
By Juan P R
•Aug 7, 2022
As a student, I followed al the way without any problems. It so easy, I feel like I was born to do this.
By Njoroge N
•Jun 9, 2022
Great introductory content to prepare you for the more in-depth course ahead. Would recommend to others.
By Meelubari N G
•Apr 23, 2022
I recommend every IT pros to take this course. it will shape your career and spur you to problemsolving.
By Charles L B
•Mar 9, 2022
Very intersting, Grabs your attention right away and keeps it throughtout technical support fundamentals
By Roel C
•Mar 4, 2022
I found the course to be very informative, well organized and engaging. Love the scenarios and QwikLabs.
By Ali H
•Feb 22, 2022
Course was great for people looking for a truly Indroductive course on IT and most everything computers.