Chevron Left
Back to Satisfaction Guaranteed: Develop Customer Loyalty Online

Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,577 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

RO

Apr 10, 2024

I think there was more to learn than I expected. This course so far has all the knowledge for anyone aspiring to grow their digital marketing career. I enjoyed every bit of it! Just check it out.

DT

Jul 24, 2023

The coursera is an excellent program designed as 7 courses for learning . I have completed smoothly and gained knowledge about Digital Marketing and E-commerce.My thanks to Courser a.

Filter by:

951 - 975 of 1,090 Reviews for Satisfaction Guaranteed: Develop Customer Loyalty Online

By A_1081_Anannya K

•

Apr 23, 2025

jk

By Kirania m

•

Apr 16, 2025

ok

By Tran T N ( F T

•

Apr 2, 2025

ok

By Dwi A

•

Mar 16, 2025

ok

By Thanaphat T

•

Dec 14, 2024

ok

By BRAWIJAYA A S

•

Nov 24, 2024

ok

By hoangldds170248

•

Mar 10, 2024

đá

By Veberia P

•

Dec 27, 2023

ok

By Triyono

•

Nov 3, 2023

ok

By Ziru Z

•

Sep 14, 2023

mm

By ANA C R S

•

Jun 5, 2025

.

By JUAN P C M

•

May 20, 2025

.

By ISRAEL E L D O

•

Apr 29, 2025

.

By Elizabeth E

•

Oct 21, 2024

.

By Thammarat B

•

Sep 2, 2024

.

By Uranbileg G

•

Jul 8, 2024

.

By Crizher

•

Jun 20, 2024

.

By Kenya B L S

•

May 22, 2024

.

By Xurshidbek H

•

Apr 6, 2024

,

By Juntong W

•

Feb 17, 2024

棒

By NETHAJI R

•

May 21, 2023

n

By Camila C

•

Mar 30, 2023

.

By JEREMIAH N J

•

Mar 22, 2023

.

By Sidney M

•

Aug 16, 2025

This course is really well put together. There’s a lot of information to take in, but the videos, lessons, and tests tie everything together nicely. The lessons are detailed and effective, though I’d recommend supplementing with YouTube—especially if you’re brand new to certain topics. For example, I wasn’t familiar with pivot tables, so I watched a few YouTube tutorials and it made a big difference. Overall, I’d definitely recommend this course. Thank you, Coursera and Google, for all the effort and resources you’ve put into it! Sidney :)

By Raul M

•

Jul 17, 2023

Curso muito útil para quem, como eu, quer perceber melhor a importância, as vantagens e desvantagens, a forma de funcionamento e as ferramentas disponíveis, o Marketing Digital e o E-Commerce.

Curso bem estruturado, uma boa divisão entre parte teórica e prática. Sou da opinião que poderiam ter sido partilhados mais "Case Study".

Parabens à Equipa Google!!

Obrigado.