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Explore the Customer Insights Course Catalog
University of Illinois Urbana-Champaign
Skills you'll gain: Design Thinking, New Product Development, Customer Insights, Product Development, Research and Design, Consumer Behaviour, User Research, Product Design, Persona Development, Customer experience improvement, Market Research, Innovation, Product Strategy, Qualitative Research
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Design Thinking, Quantitative Research, Product Design, Product Strategy, Market Research, Customer Insights, Innovation, Estimation, Consumer Behaviour, Product Testing, Market Analysis, Forecasting
Status: PreviewCoursera Instructor Network
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making
Status: NewStatus: Free TrialSkills you'll gain: Data Visualization, Prompt Engineering, Data Presentation, Graphing, ChatGPT, Generative AI Agents, Generative AI, AI Personalization, Spreadsheet Software, Concision, Artificial Intelligence, Ideation, Report Writing, Business Correspondence, Complex Problem Solving, Document Management, Solution Design, Critical Thinking, Human Centered Design, Machine Learning
Status: NewStatus: Free TrialSkills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics
Status: PreviewUniversity of Virginia
Skills you'll gain: Marketing Analytics, Marketing, Customer Retention, Marketing Strategies, Data-Driven Decision-Making, Regression Analysis, Analytics, Customer Insights, Brand Awareness, Consumer Behaviour, Return On Investment, A/B Testing
What brings you to Coursera today?
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Customer Analysis, Marketing Analytics, Customer Insights, Business Analytics, Data-Driven Decision-Making, Analytics, Predictive Analytics, Descriptive Analytics, Consumer Behaviour, Data Analysis, Advanced Analytics, Business Analysis, Revenue Management, Descriptive Statistics, Data Collection, Predictive Modeling, Regression Analysis, Process Improvement and Optimization, Correlation Analysis
Status: Free TrialStatus: AI skillsSkills you'll gain: Email Marketing, Social Media Marketing, Marketing Analytics, Search Engine Marketing, Social Media Strategy, Media Planning, Data Storytelling, Google Ads, Marketing Effectiveness, Social Media Campaigns, Search Engine Optimization, Loyalty Programs, E-Commerce, Online Advertising, Customer Retention, Marketing, Marketing Channel, Campaign Management, Interviewing Skills, Applicant Tracking Systems
Status: PreviewCoursera Instructor Network
Skills you'll gain: AI Personalization, Customer Success Management, Generative AI Agents, Customer Engagement, Data Ethics, Customer experience improvement, Customer Data Management, Customer experience strategy (CX), Customer Service, Customer Support, Self Service Technologies, Business Process Automation, Automation
Status: Free TrialSkills you'll gain: Generative AI Agents, Generative AI, OpenAI, ChatGPT, Business Process Automation, Natural Language Processing
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Power BI, Datamaps, Microsoft Excel, Microsoft Power Platform, Data Analysis, Data Visualization, Data Collection, Business Intelligence, Data Integration, Data Pipelines, Application Deployment, Database Design, Data Manipulation, Data Security, Microsoft 365, Timelines, Business Modeling, Data Mapping, Business Analytics, SQL
Status: NewCoursera Instructor Network
Skills you'll gain: Customer Insights, Data-Driven Decision-Making, Customer experience improvement, Customer Analysis, Business Analytics, Analytics, Generative AI, Customer Data Management, Customer Engagement, Artificial Intelligence, Predictive Analytics, Trend Analysis, User Feedback
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Customer Insights: New Product Development Orientation:Â University of Illinois Urbana-Champaign
- Customer Insights: Quantitative Techniques:Â University of Illinois Urbana-Champaign
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Google Prompting Essentials:Â Google
- Generative AI for Customer Support:Â IBM
- Marketing Analytics:Â University of Virginia
- Customer Analytics:Â University of Pennsylvania
- Google Digital Marketing & E-commerce:Â Google
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- Introduction to Artificial Intelligence (AI):Â IBM
