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Results for "customer experience improvement"
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media
- Status: Free Trial
IE Business School
Skills you'll gain: Customer experience strategy (CX), Branding, Brand Management, Brand Strategy, Consumer Behaviour, Customer Insights, User Experience, Cross-Channel Marketing, Business Ethics, Cross-Functional Collaboration, Employee Engagement
- Status: Free Trial
Skills you'll gain: Jupyter, Python Programming, Data Structures, Web Scraping, Data Manipulation, Programming Principles, Pandas (Python Package), Computer Programming, Object Oriented Programming (OOP), Restful API, NumPy, Application Programming Interface (API), Data Analysis, Data Import/Export, File Management
- Status: Free Trial
Multiple educators
Skills you'll gain: Software Development Life Cycle, Computing Platforms, Network Security, Incident Response, Cloud Computing Architecture, Penetration Testing, Computer Security Incident Management, Cloud Services, Business Continuity, Security Controls, Disaster Recovery, Peripheral Devices, Cybersecurity, Configuration Management, Cloud Security, Cloud Technologies, Cloud Infrastructure, Cloud Applications, Network Troubleshooting, Cloud Platforms
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Personalized Service, Strategic Marketing
- Status: Free Trial
University of Michigan
Skills you'll gain: UI/UX Research, Surveys, Qualitative Research, Usability Testing, User Experience Design, User Experience, User Research, User Story, Prototyping, Wireframing, User Centered Design, Survey Creation, Sampling (Statistics), Design Research, Interaction Design, Ideation, A/B Testing, Conceptual Design, User Interface (UI), Test Case
Georgia Institute of Technology
Skills you'll gain: User Experience Design, Prototyping, User Centered Design, Usability, Requirements Analysis, UI/UX Research, Interaction Design, User Interface (UI) Design, Usability Testing, User Research
- Status: Free TrialStatus: New AI skills
Google
Skills you'll gain: Storyboarding, Wireframing, Responsive Web Design, User Experience Design, Design Thinking, User Research, UI/UX Research, Information Architecture, Figma (Design Software), Usability Testing, Professional Networking, User Story, Web Design, Design Reviews, Usability, Presentations, User Experience, Design Research, Ideation, Interviewing Skills
- Status: Free Trial
Skills you'll gain: Prompt Engineering, PyTorch (Machine Learning Library), Large Language Modeling, Supervised Learning, Feature Engineering, Generative AI, Keras (Neural Network Library), Deep Learning, Jupyter, Natural Language Processing, Reinforcement Learning, Unsupervised Learning, Generative AI Agents, Scikit Learn (Machine Learning Library), Image Analysis, Data Manipulation, Tensorflow, Python Programming, Verification And Validation, Artificial Neural Networks
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Technical Communication, Technical Support, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication, Self-Awareness
- Status: Free Trial
Skills you'll gain: Prompt Engineering, HTML and CSS, Software Development Life Cycle, Software Architecture, Large Language Modeling, Flask (Web Framework), Generative AI, Software Design, Unit Testing, ChatGPT, Jupyter, Artificial Intelligence, Scrum (Software Development), Software Engineering, OpenAI, Agile Methodology, Bootstrap (Front-End Framework), Python Programming, Interviewing Skills, Professional Development
- Status: Free TrialStatus: New AI skills
Skills you'll gain: Quality Management, Project Management Life Cycle, Project Scoping, Project Closure, Project Management, Project Planning, Continuous Improvement Process, Agile Project Management, Project Controls, Professional Networking, Backlogs, Agile Software Development, Quality Assessment, Team Management, Project Documentation, Agile Methodology, Communication Planning, Change Management, Milestones (Project Management), Interviewing Skills
In summary, here are 10 of our most popular customer experience improvement courses
- Voice of the Customer (VoC): Enhancing Experiences : Coursera Instructor Network
- Branding and Customer Experience: IE Business School
- Python for Data Science, AI & Development: IBM
- IBM and ISC2 Cybersecurity Specialist: ISC2
- Improving Customer Retention: Coursera Instructor Network
- User Experience Research and Design: University of Michigan
- Introduction to User Experience Design : Georgia Institute of Technology
- Google UX Design: Google
- IBM AI Engineering: IBM
- Customer Service Fundamentals: Knowledge Accelerators