Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Results for "call center experience"
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management
Status: Free TrialUniversity of Washington
Skills you'll gain: Business Writing, Business Correspondence, Professional Networking, English Language, Writing, Oral Expression, Business Communication, Rapport Building, Telephone Skills, Language Competency, Relationship Building, Verbal Communication Skills, Grammar, Vocabulary, Communication, Scheduling
Status: Free TrialCVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Status: Free TrialMultiple educators
Skills you'll gain: Network Security, Incident Response, Cloud Computing Architecture, Penetration Testing, Computer Security Incident Management, Cloud Services, Business Continuity, Disaster Recovery, Security Controls, Peripheral Devices, Configuration Management, Cybersecurity, Computing Platforms, Governance, Cloud Security, Cloud Technologies, Network Troubleshooting, Application Security, Information Technology, Cryptography
Status: NewStatus: PreviewCoursera Instructor Network
Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment
Status: Free TrialStatus: AI skillsGoogle
Skills you'll gain: Responsive Web Design, Storyboarding, Wireframing, User Experience Design, UI/UX Research, Usability Testing, Information Architecture, Presentations, User Research, Figma (Design Software), Design Reviews, Persona (User Experience), Web Content Accessibility Guidelines, Mobile Development, User Story, Cross Platform Development, Data Ethics, Usability, Interviewing Skills, Applicant Tracking Systems
What brings you to Coursera today?
Status: NewStatus: Free TrialGoogle
Skills you'll gain: Prompt Engineering, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Process Optimization, Productivity Software, Workforce Development, Digital Transformation, Innovation, Technical Writing, Emerging Technologies, Operational Efficiency, Business Solutions, Machine Learning Software, Data Security, Critical Thinking, Analysis, Data Analysis, Data Quality
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Finance, Human Capital, Go To Market Strategy, Process Analysis, Branding, Process Management, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Financial Modeling, Marketing, Marketing Planning, Peer Review, Corporate Finance
Status: Free TrialStatus: AI skillsSkills you'll gain: Quality Management, Project Management Life Cycle, Requirements Analysis, Project Scoping, Project Closure, Project Management, Project Planning, Agile Project Management, Continuous Improvement Process, Project Controls, Backlogs, Stakeholder Communications, Milestones (Project Management), Quality Assessment, Team Management, Agile Methodology, Project Documentation, Change Management, Interviewing Skills, Applicant Tracking Systems
Status: Free TrialStatus: AI skillsGoogle
Skills you'll gain: Threat Modeling, Network Security, Incident Response, Vulnerability Management, Computer Security Incident Management, Hardening, Intrusion Detection and Prevention, Cyber Threat Intelligence, Threat Management, Cyber Attacks, Cybersecurity, Network Protocols, Cloud Security, Vulnerability Assessments, Bash (Scripting Language), Debugging, Linux, Interviewing Skills, Python Programming, SQL
Status: NewStatus: Free TrialLearnKartS
Skills you'll gain: Prioritization, Conflict Management, Teamwork, Active Listening, De-escalation Techniques, Critical Thinking, Collaboration, Problem Solving, Computer Security Awareness Training, Emotional Intelligence, Stress Management, Professionalism, Gmail, Productivity, Personal Integrity, Business Ethics, Accountability, Diversity and Inclusion, Information Privacy, Diversity Awareness
Status: Free TrialUniversity of Washington
Skills you'll gain: Oral Expression, Negotiation, Proposal Writing, Presentations, Sales Presentation, Persuasive Communication, Event Planning, Peer Review, Business Communication, Communication, Business Writing, Taking Meeting Minutes, Public Speaking, Business Planning, Microsoft PowerPoint, Meeting Facilitation, Verbal Communication Skills, Business Correspondence, Professional Networking, English Language
In summary, here are 10 of our most popular call center experience courses
- CVS Health Call Center Customer Service: CVS Health
- Business English: Networking: University of Washington
- Call Center Customer Service: CVS Health
- IBM and ISC2 Cybersecurity Specialist: ISC2
- AI for Customer Experience with Chatbots and Analytics: Coursera Instructor Network
- Google UX Design: Google
- Google AI Essentials: Google
- Business Foundations: University of Pennsylvania
- Google Project Management:: Google
- Google Cybersecurity: Google
