Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

Skills you'll gain: Revenue Management, Strategic Marketing, Product Strategy, Market Dynamics, Consumer Behaviour, Cost Accounting, Marketing Psychology, Market Research, Sales, Customer Insights, Competitive Analysis, Market Data

Skills you'll gain: Software Development Life Cycle, Technical Support, Desktop Support, Cloud Computing Architecture, Cybersecurity, Computing Platforms, Computer Hardware, Cloud Computing, Cloud Security, Cyber Attacks, Cloud Services, Cloud Infrastructure, Cloud Platforms, Internet Of Things, Help Desk Support, Data Storage, Interviewing Skills, Wireless Networks, Information Technology, Customer Service

Skills you'll gain: Product Management, New Product Development, Product Lifecycle Management, Product Development, Product Improvement, Product Roadmaps, Customer Engagement, Innovation, Team Management, Agile Methodology, Management Training And Development, Design Thinking, Analysis, B2B Sales, Stakeholder Management, Marketing Analytics, Growth Strategies, Customer Insights, A/B Testing, Business Modeling

Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Conflict Management, Arbitration, Communication, Leadership, Contract Management, Analysis, Contract Review, Influencing, Sales Process, Planning, Decision Making, Business Ethics

Skills you'll gain: Revenue Management, Hotel Operations, Budgeting, Forecasting, Target Market, Market Share, Market Dynamics, Data-Driven Decision-Making, Consumer Behaviour, Competitive Analysis, Automation

Skills you'll gain: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Email Marketing, Presentations, Marketing Analytics, Customer experience improvement, Google Analytics, Product Improvement, Performance Analysis, Portfolio Management, Key Performance Indicators (KPIs)

Skills you'll gain: Sales Management, Sales Strategy, Sales, Account Management, Sales Process, Sales Training, Inside Sales, Sales Presentation, Selling Techniques, Outside Sales, Business Strategy

Skills you'll gain: Presentations, Telephone Skills, Verbal Communication Skills, Communication, Business Communication, Public Speaking, Interviewing Skills, Vocabulary, English Language, Interpersonal Communications, Virtual Teams, Non-Verbal Communication

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Support, Sales Operations, Sales Management, Customer Relationship Management, Sales Process, Data Visualization, Sales, Customer Support, Business Reporting, Customer Service, Data-Driven Decision-Making

Skills you'll gain: Marketing, Marketing Strategies, Marketing Channel, Digital Advertising, Market Dynamics, Digital Marketing, Consumer Behaviour, Product Development, Digital Transformation, Innovation, Brand Management, Product Promotion, Retail Sales, Customer Engagement, Content Creation

Skills you'll gain: Consumer Behaviour, Price Negotiation, Value Propositions, Market Dynamics, Marketing Psychology, Revenue Management, Customer Insights, Customer Analysis, Global Marketing, Customer Demand Planning, Go To Market Strategy, Strategic Marketing, Market Research, Business Marketing, Behavioral Economics, Analysis, B2B Sales, Competitive Analysis, Decision Making