Skills you'll gain: Customer experience improvement, Information Technology Infrastructure Library, IT Service Management, Service Management, Continuous Improvement Process, Service Improvement, Agile Methodology, Governance, User Feedback, Innovation, Process Improvement and Optimization, Automation

Skills you'll gain: Large Language Modeling, Image Analysis, Cloud Services, Applied Machine Learning, Computer Vision, MLOps (Machine Learning Operations), Artificial Intelligence, Natural Language Processing, Document Management, Software Development Tools, Data Integration, Deep Learning

Skills you'll gain: AWS CloudFormation, Serverless Computing, Infrastructure as Code (IaC), Cloud API, Application Programming Interface (API), Cloud Infrastructure, Event-Driven Programming, Authentications, Amazon S3, Amazon DynamoDB, Scalability

Skills you'll gain: Microsoft Azure, Network Troubleshooting, Network Security, Network Architecture, Network Administration, Software-Defined Networking, Wide Area Networks, Hardening, Virtual Private Networks (VPN), Network Infrastructure, Network Routing, Private Cloud

Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Team Management, Leadership and Management, Culture Transformation, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Continuous Improvement Process, Leadership, Empowerment

Skills you'll gain: Microsoft Windows, Authentications, Azure Active Directory, Microsoft Intune (Mobile Device Management Software), Identity and Access Management, Windows Servers, System Configuration, User Provisioning, Desktop Support, Active Directory, Remote Access Systems, Application Deployment, Software Installation, Role-Based Access Control (RBAC), Technical Support and Services, Automation, Data Migration

Skills you'll gain: Dataflow, Data Pipelines, Google Cloud Platform, Performance Tuning, CI/CD, Data Processing, Debugging, System Monitoring, Unit Testing, Disaster Recovery

Skills you'll gain: Operational Efficiency, Operational Excellence, Operations Management, Business Operations, Service Improvement, Service Management, Service Design, Process Analysis, Capacity Management, Problem Management, Business Priorities, Knowledge Transfer, Customer experience strategy (CX), Decision Making

Skills you'll gain: Generative AI, Cloud Management, Cloud Engineering, Cloud Infrastructure, Prompt Engineering, System Support, Data Ethics, Artificial Intelligence, System Monitoring, Technical Communication

Skills you'll gain: Peripheral Devices, Virtual Private Networks (VPN), Mac OS, TCP/IP, System Configuration, Network Protocols, Network Administration, Network Support, General Networking, Remote Access Systems, Systems Administration, Network Performance Management, Dynamic Host Configuration Protocol (DHCP), Cloud-Based Integration, Desktop Support, Hardware Troubleshooting, USB, Data Sharing, Cloud Management, System Support

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, De-escalation Techniques, Communication Strategies

Skills you'll gain: Cloud-Native Computing, Kubernetes, Cloud Management, DevOps, Containerization, Application Deployment, Cloud Computing, Cloud Services, Data Migration, Serverless Computing, Cloud Security, Scalability, Artificial Intelligence and Machine Learning (AI/ML)