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    Results for "customer success management"

    • Status: Free Trial
      Free Trial
      G

      Google

      Project Initiation: Starting a Successful Project

      Skills you'll gain: Project Management Life Cycle, Scope Management, Project Management, Project Scoping, Stakeholder Management, Project Documentation, Project Management Software, Resource Management, Goal Setting, Performance Measurement, Strategic Thinking, Cost Benefit Analysis, Business Writing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      23K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Project Management

      Skills you'll gain: Project Schedules, Project Closure, Agile Project Management, Agile Software Development, Scheduling, Agile Methodology, Resource Management, Milestones (Project Management), Stakeholder Management, Project Planning, Team Management, Engineering Management, Team Leadership, Sprint Planning, Quality Management, Project Scoping, Project Management, Risk Analysis, Stakeholder Communications, Risk Management

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Digital Product Management

      Skills you'll gain: Usability Testing, User Story, Product Management, Agile Software Development, Continuous Delivery, New Product Development, Agile Methodology, Product Lifecycle Management, Scrum (Software Development), Product Development, Agile Product Development, Continuous Deployment, DevOps, Product Improvement, Software Development Methodologies, Product Roadmaps, User Experience Design, A/B Testing, Analytics, Design Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Call Center Customer Service

      Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems

      4.7
      Rating, 4.7 out of 5 stars
      ·
      387 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Managing Employee Performance

      Skills you'll gain: Performance Management, Employee Performance Management, Performance Appraisal, Performance Review, Management Training And Development, Performance Measurement, Constructive Feedback, Human Resource Strategy, Employee Engagement, Recognizing Others, Organizational Leadership, Goal Setting, Culture

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.7K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Data Management

      Skills you'll gain: Dashboard, Data Warehousing, Data Visualization, SQL, Data Storytelling, Data Migration, Data Security, IBM DB2, Pivot Tables And Charts, Descriptive Statistics, Data Management, Database Design, MySQL, Cloud Storage, Extract, Transform, Load, Data Architecture, Data Cleansing, Databases, Business Intelligence, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      17K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      H

      Howard University

      Project Management Essentials

      Skills you'll gain: Project Management Life Cycle, Project Management Institute (PMI) Methodology, Project Management, Project Risk Management, Project Scoping, Project Implementation, Project Planning, Project Closure, Process Management, Stakeholder Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Project Manager

      Skills you'll gain: Stakeholder Management, Agile Software Development, Project Management, Agile Methodology, Agile Project Management, Project Documentation, Project Closure, Sprint Planning, Project Risk Management, Stakeholder Engagement, Communication Planning, Project Management Life Cycle, Project Planning, Earned Value Management, Professional Networking, Interviewing Skills, Risk Management, Leadership, Project Management Institute (PMI) Methodology, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.1K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Foundations of Management

      Skills you'll gain: Financial Reporting, Financial Statement Analysis, Financial Statements, Value Propositions, Financial Accounting, Brand Management, Income Statement, Team Motivation, Balance Sheet, People Management, Marketing, Organizational Leadership, Accounting, Operational Analysis, Financial Forecasting, Market Share, Organizational Effectiveness, Business Analysis, Leadership, Finance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      University of London

      The Manager's Toolkit: A Practical Guide to Managing People at Work

      Skills you'll gain: People Management, Conflict Management, Employee Performance Management, Performance Management, Decision Making, People Development, Leadership, Interviewing Skills, Compensation Management, Recruitment, Team Motivation, Goal Setting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.3K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Geneva

      Investment Management

      Skills you'll gain: Portfolio Management, Investment Management, Financial Market, Risk Management, Investments, Financial Planning, Strategic Decision-Making, Financial Systems, Wealth Management, Asset Management, Environmental Social And Corporate Governance (ESG), Capital Markets, Risk Analysis, Market Dynamics, Performance Measurement, Behavioral Economics, Finance, Equities, Financial Forecasting, Customer Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Digital Product Management: Modern Fundamentals

      Skills you'll gain: Product Management, New Product Development, Product Lifecycle Management, Product Development, Product Improvement, Product Roadmaps, Customer Engagement, Innovation, Team Management, Agile Methodology, Management Training And Development, Design Thinking, Analysis, B2B Sales, Stakeholder Management, Marketing Analytics, Growth Strategies, Customer Insights, A/B Testing, Business Modeling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.3K reviews

      Beginner · Course · 1 - 4 Weeks

    1…678…834

    In summary, here are 10 of our most popular customer success management courses

    • Project Initiation: Starting a Successful Project: Google
    • Project Management: University of Colorado Boulder
    • Digital Product Management: University of Virginia
    • CVS Health Call Center Customer Service: CVS Health
    • Managing Employee Performance: University of Minnesota
    • IBM Data Management: IBM
    • Project Management Essentials: Howard University
    • IBM Project Manager: IBM
    • Foundations of Management: IESE Business School
    • The Manager's Toolkit: A Practical Guide to Managing People at Work: University of London

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