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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Digital Transformation

      Skills you'll gain: Digital Transformation, Business Transformation, Product Lifecycle Management, Technology Strategies, Corporate Strategy, Business Strategy, Business Economics, Business Technologies, Emerging Technologies, Market Dynamics, Change Management, Process Development, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad Austral

      Marketing Digital

      Skills you'll gain: Social Media, Social Media Strategy, Social Media Marketing, Google Ads, Digital Marketing, Customer Relationship Management, Media Buying, Social Media Campaigns, Marketing Analytics, Campaign Management, LinkedIn, Online Advertising, Facebook, Web Analytics, Digital Media Strategy, Pay Per Click Advertising, Marketing Strategies, Marketing, Paid media, Analytics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      F

      FAIR Institute

      Cyber Risk Management for Executives

      Skills you'll gain: Risk Analysis, Cyber Risk, Risk Appetite, Cyber Governance, Risk Modeling, Risk Management, Regulatory Compliance, Cybersecurity, Governance, Threat Management, Enterprise Risk Management (ERM), Governance Risk Management and Compliance, Strategic Decision-Making, Insurance, Compliance Management, Cyber Security Strategy, Business Risk Management, Operational Risk, Business Communication, Strategic Prioritization

      4.8
      Rating, 4.8 out of 5 stars
      ·
      14 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Leading the Modern Day Business

      Skills you'll gain: Design Thinking, Digital Transformation, Creative Problem-Solving, New Product Development, Ideation, Business Transformation, Product Management, Innovation, Creativity, Product Lifecycle Management, Strategic Thinking, Product Improvement, Market Opportunities, Human Centered Design, Technology Strategies, Information Technology, Business Strategy, Leadership and Management, Marketing, Storytelling

      4.7
      Rating, 4.7 out of 5 stars
      ·
      21K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      S

      S.P. Jain Institute of Management and Research

      Marketing Management

      Skills you'll gain: Product Strategy, Marketing Management, Marketing Strategies, Consumer Behaviour, Target Market, Marketing Communications, Marketing Planning, Product Lifecycle Management, Integrated Marketing Communications, Marketing Analytics, Brand Strategy, Marketing Channel, Market Analysis, Supply Chain

      4.8
      Rating, 4.8 out of 5 stars
      ·
      21 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Marketing digital e e-commerce do Google

      Skills you'll gain: Data Storytelling, Email Marketing, Google Ads, Digital Advertising, Social Media Marketing, Search Engine Optimization, Google Analytics, Customer Relationship Management, Digital Marketing, Marketing Budgets, Order Fulfillment, Search Engine Marketing, Web Analytics, Marketing Analytics, Content Creation, Customer Retention, Online Advertising, Marketing, Copywriting, E-Commerce

      4.9
      Rating, 4.9 out of 5 stars
      ·
      318 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Resumen de ventas y CRM

      Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales Pipelines, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      S

      Starweaver

      Business Process Modelling

      Skills you'll gain: Business Workflow Analysis, Workflow Management, Process Improvement, Business Systems Analysis, Project Scoping, Process Management, Business Process Management, Business Analysis, Service Design, System Design and Implementation, Business Management, Dataflow, Stakeholder Engagement, Stakeholder Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      96 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      P

      Pontificia Universidad Católica de Chile

      Planificación y gestión estratégica para Pymes

      Skills you'll gain: Sales Management, Customer Relationship Management, Financial Analysis, Business Modeling, Business Planning, Business Strategy, Financial Statements, Strategic Decision-Making, Accounting, Entrepreneurship, Competitive Analysis, Value Propositions

      4.9
      Rating, 4.9 out of 5 stars
      ·
      974 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Fundamentos de IA Aplicados ao CRM

      Skills you'll gain: Predictive Analytics, Customer Relationship Management, Advanced Analytics, Data-Driven Decision-Making, Artificial Intelligence, Machine Learning, Deep Learning, Artificial Neural Networks, Supervised Learning, Unsupervised Learning

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create your e-commerce store with Shopify

      Skills you'll gain: Order Processing, Order Management, Inventory Management System, Inventory Control, Customer Relationship Management, E-Commerce, Web Analytics, Retail Management, Product Management, Content Management Systems, Editing, Marketing, Business

      4.5
      Rating, 4.5 out of 5 stars
      ·
      569 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      AI Business School

      Introduction to AI for sales professionals

      Skills you'll gain: Generative AI, Sales Enablement, Sales Training, Sales, Sales Strategy, Risk Management, Artificial Intelligence, Digital Transformation, Innovation, Automation

      Beginner · Course

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    In summary, here are 10 of our most popular crm courses

    • Digital Transformation: University of Virginia
    • Marketing Digital: Universidad Austral
    • Cyber Risk Management for Executives: FAIR Institute
    • Leading the Modern Day Business: University of Virginia
    • Marketing Management: S.P. Jain Institute of Management and Research
    • Marketing digital e e-commerce do Google: Google
    • Resumen de ventas y CRM: Salesforce
    • Business Process Modelling: Starweaver
    • Planificación y gestión estratégica para Pymes: Pontificia Universidad Católica de Chile
    • Fundamentos de IA Aplicados ao CRM: Fundação Instituto de Administração

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