Skills you'll gain: Marketing, Global Marketing, Marketing Channel, Marketing Strategies, Digital Marketing, Promotional Strategies, Digital Transformation, Product Development, Business-To-Consumer, Consumer Behaviour, E-Commerce, Price Negotiation, Innovation, Customer Engagement

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Greeting Customers, Insurance and Warranty Claims Processing, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: Content Strategy, Content Marketing, Content Performance Analysis, Web Content, Content Creation, Email Marketing, Social Media Marketing, Search Engine Optimization, Digital Advertising, Persona Development, Business-To-Consumer, Key Performance Indicators (KPIs), B2B Sales

Skills you'll gain: Customer experience strategy (CX), AI Personalization, Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Automation, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Generative AI, Prompt Engineering, Training Programs, Large Language Modeling, Program Evaluation, Business Logic, Applied Machine Learning, AI Personalization, Content Performance Analysis, Data Processing, Open Source Technology, Benchmarking, Natural Language Processing, Human Machine Interfaces

Skills you'll gain: Outbound Calls, Operational Efficiency, Customer experience improvement, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Artificial Intelligence, Systems Integration

Skills you'll gain: Facebook, E-Commerce, Sales Management, Online Advertising, Digital Advertising, Product Knowledge, Social Media Marketing, Social Media, Product Promotion

Skills you'll gain: Business Strategy, Strategic Partnership, Strategic Decision-Making, Competitive Analysis, Global Marketing, Market Opportunities, E-Commerce, Cultural Sensitivity, Market Analysis, Innovation

Skills you'll gain: Presentations, Technical Communication, Professional Development, Data Sharing, Technical Documentation

Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales Pipelines, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer

Skills you'll gain: Trustworthiness, Brand Loyalty, Customer Retention, Customer Relationship Building, Consultative Approaches, Customer Service, Honesty, Strategic Partnership, B2B Sales, Business Relationship Management, Market Opportunities, Personal Attributes, Automation, Digital Transformation, Active Listening, Cost Reduction

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving