Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis

Skills you'll gain: Slack (Software), Internal Communications, Organizational Structure, Strategic Communication, Stakeholder Communications, Communication Planning, Organizational Effectiveness, Collaborative Software, Team Management

Skills you'll gain: Value Propositions, Collaborative Software, Business Modeling, Project Design, Customer experience strategy (CX), Virtual Teams

Skills you'll gain: Value Propositions, Promotional Strategies, Marketing, Marketing Management, Target Market, Strategic Marketing, Marketing Channel, Product Marketing, Market Share, Marketing Strategies, Marketing Communications, Product Strategy, Market Dynamics, Consumer Behaviour, Product Lifecycle Management

Skills you'll gain: Canva (Software), Logo Design, Promotional Materials, Marketing Design, Marketing Materials, Graphic Design, Design, Branding, Content Marketing, Brand Management, Marketing Communications

Skills you'll gain: Drive Engagement, Live Streaming, Social Media Marketing, Growth Strategies, Customer Engagement, Social Media Content, Content Management, Social Media Strategy, Video Production, Content Strategy, Content Creation, Production Schedule, Scheduling

Skills you'll gain: Canva (Software), Marketing Materials, Email Marketing, Marketing Design, Promotional Materials, Marketing, Advertising, Social Media Content, Graphic Design, Content Marketing, Graphic and Visual Design, Social Media Marketing, Digital Marketing, Business Communication

Skills you'll gain: Data Ethics, Artificial Intelligence, Business Ethics, Regulatory Compliance, Ethical Standards And Conduct, Compliance Training, Google Cloud Platform, Data Governance, Governance, Artificial Intelligence and Machine Learning (AI/ML), Stakeholder Management

Skills you'll gain: Scope Management, Requirements Management, Project Documentation, Change Control, Project Planning, Agile Methodology, Strategic Planning, Project Management Life Cycle, Information Technology, Project Management, Stakeholder Communications

Skills you'll gain: Application Deployment, Azure DevOps, Continuous Deployment, Git (Version Control System), Version Control, Microsoft Azure, Release Management, Infrastructure as Code (IaC), Code Review

Skills you'll gain: Facebook, Customer Analysis, Target Audience, Social Media, Social Media Marketing, Business Marketing, Social Media Management, Marketing Strategies, Content Creation, Drive Engagement, Business Planning

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Dashboard, Data Modeling, Business Intelligence, Microsoft Excel, Data Visualization Software, Microsoft Copilot, Data Integration, Interactive Data Visualization, Data-Driven Decision-Making, Data Manipulation, Data Transformation, Data Cleansing, ChatGPT