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Explore the Customer Experience Course Catalog
- Status: Free Trial
Skills you'll gain: Cybersecurity, Security Controls, Cyber Attacks, Security Management, Cyber Security Strategy, Incident Response, Cyber Risk, Security Information and Event Management (SIEM), Information Assurance, Data Ethics, Network Analysis, Ethical Standards And Conduct
- Status: NewStatus: Preview
Skills you'll gain: User Experience Design, User Centered Design, Prototyping, Wireframing, User Research, Design Thinking, Collaborative Software
- Status: NewStatus: Free Trial
Skills you'll gain: Jest (JavaScript Testing Framework), Django (Web Framework), Version Control, Restful API, Responsive Web Design, Unix Commands, HTML and CSS, Git (Version Control System), GitHub, Relational Databases, Object Oriented Programming (OOP), Database Management Systems, Bootstrap (Front-End Framework), React.js, Mobile Development, SQL, Database Design, API Design, Linux Commands, Python Programming
- Status: NewStatus: Preview
Skills you'll gain: Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Call Center Experience, Customer Service, Customer Insights, Automation, Business Process Automation, Artificial Intelligence, Operational Efficiency, Natural Language Processing, Data Security
- Status: Free TrialStatus: AI skills
Skills you'll gain: User Story, CI/CD, Istio, Open Web Application Security Project (OWASP), Continuous Integration, Software Development Life Cycle, Software Architecture, Linux Commands, Cloud Computing Architecture, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Jenkins, Restful API, Git (Version Control System), DevOps, Jupyter, Grafana, Software Engineering, Application Development
- Status: Free Trial
University of California, Davis
Skills you'll gain: Data Governance, Presentations, SQL, Apache Spark, Distributed Computing, Descriptive Statistics, Data Lakes, Data Storytelling, Peer Review, Exploratory Data Analysis, Data Quality, Data Pipelines, Databricks, JSON, Statistical Analysis, Data Modeling, Database Design, Data Analysis, Complex Problem Solving, Data Visualization
- Status: Free Trial
Skills you'll gain: Istio, Node.JS, Software Development Life Cycle, Software Architecture, Server Side, MongoDB, Application Deployment, CI/CD, Cloud-Native Computing, React Redux, NoSQL, Kubernetes, Responsive Web Design, Restful API, OpenShift, Git (Version Control System), Ajax, Javascript, Azure DevOps, Engineering Software
- Status: Free TrialStatus: AI skills
Skills you'll gain: Paid media, Social Media Management, Social Media Marketing, Social Media, Marketing Analytics, Target Audience, Content Creation, Marketing Budgets, Social Media Strategy, Social Media Campaigns, Instagram, Campaign Management, Marketing Effectiveness, Online Advertising, Marketing, Performance Analysis, Key Performance Indicators (KPIs), Presentations, Digital Marketing, Brand Management
- Status: Free Trial
Skills you'll gain: Social Media Marketing, Social Media Strategy, Social Media Management, Content Creation, Digital Marketing, Digital Advertising, Advertising Campaigns, Customer Engagement, Brand Awareness, Content Strategy, Marketing Analytics, Target Audience
- Status: Free Trial
Skills you'll gain: Dashboard, Data Storytelling, Data Warehousing, SQL, Data Visualization, Database Design, MySQL, Presentations, Data Presentation, Descriptive Statistics, Extract, Transform, Load, Business Intelligence, Data Visualization Software, Tableau Software, Excel Formulas, Data Analysis, Data Cleansing, Data Wrangling, Data Mining, Data Collection
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Real Time Data, Data-Driven Decision-Making, Predictive Analytics, Artificial Intelligence, Consumer Behaviour, Analysis, Design
- Status: NewStatus: Free Trial
Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Analytics, AI Personalization, Predictive Analytics, Customer Engagement, Data-Driven Decision-Making, Customer Analysis, Marketing Strategies, MarTech, Emerging Technologies, Revenue Management, Brand Loyalty, Brand Marketing, Digital Media Strategy, Media Strategy, Digital Transformation, Content Management, Media Relations, Artificial Intelligence, Augmented Reality, Price Negotiation
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Foundations of Cybersecurity: Google
- Experience Essentials: Unlocking the UX Process with Miro: Coursera
- Meta Full-Stack Developer: Meta
- Generative AI in Customer Service Operations Training: Simplilearn
- IBM DevOps and Software Engineering: IBM
- Learn SQL Basics for Data Science: University of California, Davis
- IBM Full-Stack JavaScript Developer: IBM
- Meta Social Media Marketing: Meta
- From Likes to Leads: Interact with Customers Online: Google
- IBM Business Intelligence (BI) Analyst: IBM