• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience improvement"

    • Status: Preview
      Preview
      U

      University of Pennsylvania

      비즈니스와 사회의 글로벌 트렌드

      Skills you'll gain: Demography, International Finance, International Relations, Political Sciences, Market Trend, Socioeconomics, Trend Analysis, Social Sciences, Cultural Diversity, Economic Development, Sociology, Consumer Behaviour, Financial Systems, Economics, Business, Business Economics, Analysis, Governance

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      AI-Powered Development with Codepal: Write & Test To-Do App

      Skills you'll gain: Unit Testing, Code Review, Software Development Tools, Test Automation, Software Documentation, Web Applications, Application Development, Generative AI, Software Development, Program Development, Jest (JavaScript Testing Framework), Javascript, ChatGPT, Artificial Intelligence, GitHub

      Intermediate · Guided Project · Less Than 2 Hours

    • P

      Packt

      Scrum Advanced - Software Development and Program Management

      Skills you'll gain: Scrum (Software Development), Agile Project Management, Agile Methodology, Sprint Planning, Sprint Retrospectives, Scalability, Coordinating, Program Management, Project Coordination, Stakeholder Engagement, Influencing

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      The Complete jQuery Course - Beginner to Professional

      Skills you'll gain: jQuery, Ajax, Javascript and jQuery, JSON, Animations, Event-Driven Programming, Debugging, UI Components, Application Programming Interface (API), Web Applications, Web Development Tools, Responsive Web Design, Javascript, HTML and CSS, Interaction Design, Game Design, Cascading Style Sheets (CSS), Data Validation, Hypertext Markup Language (HTML), User Interface (UI) Design

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Cybersecurity Strategies for AI-Driven Organizations

      Skills you'll gain: Threat Modeling, MITRE ATT&CK Framework, Cyber Security Strategy, Data Ethics, Cybersecurity, Penetration Testing, Threat Detection, Vulnerability Assessments, Artificial Intelligence, Data Security, Incident Response, Tensorflow, Risk Management Framework, Data Integrity

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      El futuro de la inteligencia artificial en el deporte

      Skills you'll gain: AI Personalization, Artificial Intelligence, Governance, Data Governance, Emerging Technologies, Automation, Cognitive flexibility, Augmented and Virtual Reality (AR/VR), Advanced Analytics, Innovation, Robotic Process Automation, Law, Regulation, and Compliance, Ethical Standards And Conduct, Predictive Analytics, Performance Appraisal, Decision Making, Consumer Behaviour, Product Roadmaps, Investment Management, Private Cloud

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      Alternative Investments as We Age: Dive into Your Portfolio

      Skills you'll gain: Portfolio Management, Investments, Asset Management, Wealth Management, Return On Investment, Risk Analysis, Risk Management, Financial Market, Market Liquidity, Real Estate, Financial Modeling, Financial Regulations

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Shiny for Python Ultimate - Web Development with Python

      Skills you'll gain: User Interface (UI), Data Visualization Software, Interactive Data Visualization, UI/UX Strategy, Application Deployment, Web Applications, Front-End Web Development, Data Analysis, Back-End Web Development, Dashboard, Spatial Data Analysis, Web Development, Python Programming, Application Development, Development Environment

      Intermediate · Course · 1 - 3 Months

    • P

      Packt

      Visual Studio Code for C# Developers

      Skills you'll gain: Debugging, Git (Version Control System), Microsoft Visual Studio, C# (Programming Language), .NET Framework, Development Environment, Integrated Development Environments, Program Development, Software Development Tools, Configuration Management

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Construire votre audience sur Facebook Audience Insights

      Skills you'll gain: Target Audience, Facebook, Marketing Analytics, Customer Insights, Social Media Marketing

      Beginner · Guided Project · Less Than 2 Hours

    • P

      Packt

      CLCOR (350-801) v1.2 Video Training Series

      Skills you'll gain: Network Protocols, Collaborative Software, Dynamic Host Configuration Protocol (DHCP), Session Initiation Protocols, Network Planning And Design, System Configuration, Telecommunications, Network Troubleshooting, Configuration Management, Network Performance Management, User Accounts, User Provisioning, Software Installation

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Hands-on BGP

      Skills you'll gain: Border Gateway Protocol, Routing Protocols, Multiprotocol Label Switching, Network Routing, Network Routers, Virtual Private Networks (VPN), Network Troubleshooting, System Configuration, Configuration Management

      Intermediate · Course · 1 - 4 Weeks

    1…460461462…478

    In summary, here are 10 of our most popular customer experience improvement courses

    • 비즈니스와 사회의 글로벌 트렌드: University of Pennsylvania
    • AI-Powered Development with Codepal: Write & Test To-Do App: Coursera Project Network
    • Scrum Advanced - Software Development and Program Management: Packt
    • The Complete jQuery Course - Beginner to Professional: Packt
    • Cybersecurity Strategies for AI-Driven Organizations: Coursera Instructor Network
    • El futuro de la inteligencia artificial en el deporte: Real Madrid Graduate School Universidad Europea
    • Alternative Investments as We Age: Dive into Your Portfolio: University of Illinois Urbana-Champaign
    • Shiny for Python Ultimate - Web Development with Python: Packt
    • Visual Studio Code for C# Developers: Packt
    • Construire votre audience sur Facebook Audience Insights: Coursera Project Network

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok