Skills you'll gain: Google Analytics, Web Analytics, Benchmarking, Customer Engagement, Customer Analysis, Performance Analysis, Management Reporting, Customer Retention, User Research, Marketing

Skills you'll gain: Account Management, Sales Process, Process Mapping, Sales Pipelines, Customer Relationship Management (CRM) Software, Sales Management, Prospecting and Qualification, Customer Retention, Sales, New Business Development, Organizational Structure, Upselling

Skills you'll gain: Business Process Automation, Process Improvement, Customer experience improvement, Sales Process, Client Services, Presentations, Expectation Management, Business Planning, Brand Strategy, Lead Generation, Scope Management, Professional Networking

Skills you'll gain: Proposal Development, Sales Presentation, Environmental Issue, Stakeholder Engagement, Corporate Sustainability, Proposal Writing, Budgeting, Program Implementation, Financial Analysis, Business Planning, Feasibility Studies, Operational Analysis, Cost Benefit Analysis

Skills you'll gain: Canva (Software), Timelines, Marketing Materials, Product Demonstration, Presentations, Marketing Design, Product Promotion, Value Propositions, Sales Presentation, Sales Presentations, Team Oriented, Graphic Design, Entrepreneurship

Skills you'll gain: Overcoming Objections, Sales, Negotiation, Sales Process, Product Knowledge, Rapport Building, Communication, Value Propositions, Persuasive Communication, Customer Relationship Building, Customer Service, Needs Assessment, Active Listening, Empathy

Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Growth Strategies, Expectation Management, Data-Driven Decision-Making

Skills you'll gain: Advertising Campaigns, Campaign Management, Advertising, Media Planning, Online Advertising, Promotions and Campaigns, Marketing Planning, Digital Advertising, Paid media, Content Performance Analysis, Advertising Sales, Keyword Research, Brand Awareness, Performance Reporting, Target Audience, Customer Insights, Consumer Behaviour, Data-Driven Decision-Making, Goal Setting

Skills you'll gain: Hospitality Services, Hospitality Management, Guest Relations, Hospitality, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Verbal Communication Skills, Operational Excellence, Customer Insights, Consumer Behaviour, Corporate Sustainability

Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Social Skills, Interpersonal Communications, Productivity, Technical Sales, Interviewing Skills, Salesforce, Storytelling

Skills you'll gain: Social Media Content, Social Media, Presentations, Social Media Marketing, Content Creation, Instagram, Social Media Strategy, Facebook, Content Marketing, LinkedIn, Digital Marketing, Graphic Design

Skills you'll gain: Blockchain, FinTech, Payment Systems, Cryptography, Digital Assets, Emerging Technologies, Distributed Computing, Cryptographic Protocols, E-Commerce, Transaction Processing, Algorithms, Fundraising