Skills you'll gain: Technical Support, Desktop Support, IT Infrastructure, ServiceNow, Network Support, Help Desk Support, Remote Access Systems, Service Level, Customer Service, Technical Documentation, Technical Communication, Issue Tracking, Operating Systems

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Salesforce, Sales Process, Sales Operations, Sales, B2B Sales, Data Management, Business-To-Consumer, Databases

Skills you'll gain: Search Engine Marketing, Google Ads, Search Engine Optimization, Digital Advertising, Online Advertising, Persona Development, Digital Marketing, Keyword Research, Marketing, Web Analytics and SEO, Marketing Strategies, Pay Per Click Advertising, Target Audience, Customer Acquisition Management, Customer Engagement, Advertising, Web Content

Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Marketing, Human Resource Strategy, Brand Awareness, Strategic Marketing, Performance Measurement, Dashboard, Global Marketing, Organizational Strategy, Market Dynamics, Employee Engagement, Customer experience strategy (CX), Consumer Behaviour

Skills you'll gain: English Language, Customer Complaint Resolution, Customer Service, Customer Inquiries, Product Knowledge, Telephone Skills, Verbal Communication Skills, Vocabulary, Consumer Behaviour, E-Commerce, Grammar, Communication, Writing

Skills you'll gain: Customer Engagement, Customer experience improvement, Generative AI, Customer Service, Team Oriented, Data Ethics, Information Privacy, Compliance Training, Business Process Automation, Automation, Artificial Intelligence, Cross-Functional Collaboration

Skills you'll gain: Customer Service, Customer Complaint Resolution, Performance Metric, Customer Relationship Building, Customer experience improvement, Continuous Improvement Process, Quality Improvement, Technical Support, Expectation Management, Verbal Communication Skills, Relationship Management, Customer Retention, Key Performance Indicators (KPIs), Active Listening, Communication Strategies

Skills you'll gain: Prompt Engineering, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Generative AI, Cloud Applications, Containerization, Identity and Access Management, Cloud Services, Cloud Computing, Virtual Machines, Cloud Storage, Network Infrastructure, Application Deployment, Data Storage Technologies, Serverless Computing, Scalability

Skills you'll gain: Data-Driven Decision-Making, Artificial Intelligence, Large Language Modeling, Content Creation, Customer experience improvement, Technical Writing, Target Audience, Business Ethics, Image Analysis, Virtual Environment

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Large Language Modeling, Application Deployment, Software Engineering, AI Personalization, Software Development, Software Testing, Data Ethics, DevSecOps, Test Case, Prototyping, Maintainability, Application Development, Application Frameworks, CI/CD, Java, Artificial Intelligence, Java Programming

Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Data Lakes, AWS Identity and Access Management (IAM), Amazon DynamoDB, Amazon S3, Serverless Computing, Load Balancing, Cloud Computing, Cloud Computing Architecture, Cloud Solutions, Cloud Storage, Data Architecture, Solution Architecture, Hybrid Cloud Computing, Data Infrastructure, Scalability, User Accounts, Data Engineering, Amazon Elastic Compute Cloud

Skills you'll gain: Social Media Content, Paid media, Social Media Management, Data Storytelling, Target Audience, Social Media Campaigns, Social Media, Social Media Marketing, Marketing Effectiveness, Social Media Strategy, Customer experience strategy (CX), Content Creation, Advertising Campaigns, Marketing Budgets, Content Management, Instagram, Campaign Management, Marketing, Digital Marketing, Brand Management