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    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IBM

      What is Data Science?

      Skills you'll gain: Data Literacy, Data Mining, Data Analysis, Data Science, Data-Driven Decision-Making, Big Data, Data Management, Analytics, Data Storage, Machine Learning, Deep Learning, Artificial Intelligence

      4.7
      Rating, 4.7 out of 5 stars
      ·
      76K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Business Analyst

      Skills you'll gain: Business Analysis, Requirements Elicitation, Business Process Modeling, Data Storytelling, Stakeholder Management, Process Mapping, Pivot Tables And Charts, Agile Methodology, Requirements Management, Digital Transformation, Dashboard, Requirements Analysis, Work Breakdown Structure, Business Requirements, Stakeholder Engagement, Data Cleansing, Excel Formulas, Business Analytics, Business Workflow Analysis, Business Systems Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      13K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Program Managers

      Skills you'll gain: Prompt Engineering, Generative AI, Program Management, Data Ethics, Generative AI Agents, Stakeholder Engagement, Strategic Decision-Making, Project Risk Management, ChatGPT, Program Implementation, Practice Management, AI Personalization, Stakeholder Management, Governance, Governance Risk Management and Compliance, Process Management, Risk Management, Artificial Intelligence, Large Language Modeling, Technical Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      D

      Deep Teaching Solutions

      Learning How to Learn: Powerful mental tools to help you master tough subjects

      Skills you'll gain: Creativity, Learning Strategies, Learning Theory, Willingness To Learn, Student Engagement, Time Management, Growth Mindedness, Productivity, Self-Discipline, Cognitive flexibility, Overcoming Obstacles, Stress Management, Adaptability

      4.8
      Rating, 4.8 out of 5 stars
      ·
      92K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Meta

      Meta Social Media Marketing

      Skills you'll gain: Social Media Content, Paid media, Social Media Management, Data Storytelling, Target Audience, Social Media Campaigns, Social Media, Social Media Marketing, Marketing Effectiveness, Social Media Strategy, Customer experience strategy (CX), Content Creation, Advertising Campaigns, Marketing Budgets, Content Management, Instagram, Presentations, Digital Marketing, Marketing, Brand Management

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      22K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Leading People and Teams

      Skills you'll gain: Employee Coaching, Team Management, Team Leadership, Talent Management, Team Motivation, Talent Pipelining, Team Building, Visionary, Performance Appraisal, Influencing, Cross-Functional Team Leadership, Teamwork, Constructive Feedback, Goal Setting, Intercultural Competence, Leadership, Organizational Leadership, Personal Development, Persuasive Communication, Professional Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of Digital Marketing and E-commerce

      Skills you'll gain: Data Storytelling, Marketing Channel, Digital Marketing, E-Commerce, Performance Measurement, Data-Driven Decision-Making, Marketing, Marketing Strategies, Digital Advertising, Marketing Analytics, Customer Analysis, Search Engine Marketing, Social Media Marketing, Search Engine Optimization, Email Marketing, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidades Anáhuac

      Customer Success: Conociendo al cliente

      Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Retention, Customer experience strategy (CX), Customer Insights, Marketing Automation, Performance Metric, Sales Process, Business Metrics, Marketing Strategies, Data-Driven Decision-Making

      4.6
      Rating, 4.6 out of 5 stars
      ·
      46 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Natural Language Processing

      Skills you'll gain: Natural Language Processing, Markov Model, Supervised Learning, Large Language Modeling, Applied Machine Learning, Machine Learning Methods, Text Mining, Artificial Neural Networks, Dimensionality Reduction, Deep Learning, Regression Analysis, Feature Engineering, Algorithms, Bayesian Statistics, PyTorch (Machine Learning Library), Machine Learning Algorithms, Keras (Neural Network Library), Tensorflow, Artificial Intelligence, Data Processing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.1K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Excel to MySQL: Analytic Techniques for Business

      Skills you'll gain: Predictive Modeling, Business Metrics, Tableau Software, Data Storytelling, Database Design, Data Visualization, Relational Databases, Business Analytics, MySQL, Dashboard, Microsoft Excel, Presentations, Analytics, Data Modeling, Data Visualization Software, SQL, Business Communication, Data Analysis, Business Analysis, Big Data

      4.6
      Rating, 4.6 out of 5 stars
      ·
      15K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Business Intelligence (BI) Analysts

      Skills you'll gain: Prompt Engineering, Generative AI, Business Intelligence, Data Visualization, Infographics, Dashboard, Data Storytelling, Data Cleansing, ChatGPT, Data Visualization Software, Business Analytics, Statistical Analysis, Data Synthesis, Data Quality, Artificial Intelligence, Large Language Modeling, Query Languages, Anomaly Detection, Technical Writing, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI Data Analyst

      Skills you'll gain: Prompt Engineering, ChatGPT, Data Storytelling, Data Presentation, Data Visualization, Data Cleansing, Interactive Data Visualization, Data-Driven Decision-Making, SQL, Microsoft Excel, Excel Formulas, Generative AI, Artificial Intelligence, Data Analysis, Large Language Modeling, Data Processing, Query Languages, Analytics, Data Import/Export, Databases

      4.8
      Rating, 4.8 out of 5 stars
      ·
      7K reviews

      Beginner · Specialization · 3 - 6 Months

    Customer Insights learners also search

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    1…456…256

    In summary, here are 10 of our most popular customer insights courses

    • What is Data Science? : IBM
    • IBM Business Analyst: IBM
    • Generative AI for Program Managers: IBM
    • Learning How to Learn: Powerful mental tools to help you master tough subjects: Deep Teaching Solutions
    • Meta Social Media Marketing: Meta
    • Leading People and Teams: University of Michigan
    • Foundations of Digital Marketing and E-commerce: Google
    • Customer Success: Conociendo al cliente: Universidades Anáhuac
    • Natural Language Processing: DeepLearning.AI
    • Excel to MySQL: Analytic Techniques for Business: Duke University

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