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Results for "customer advocacy"
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Growth Strategies, Customer Acquisition Management, Entrepreneurial Finance, Sales Presentation, Key Performance Indicators (KPIs), Peer Review, Presentations, Financial Analysis, Entrepreneurship, Financial Statements, Storytelling, Business Valuation, Target Market, Risk Analysis, Market Opportunities, Customer Demand Planning, Proposal Development, Brand Strategy, New Product Development, Finance
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Microsoft PowerPoint, Microsoft Power Platform, Microsoft Copilot, Microsoft Power Automate/Flow, Microsoft Word, Microsoft Excel, Power BI, Microsoft 365, Spreadsheet Software, Collaborative Software, Excel Formulas, Data Visualization, Presentations, Data Integration, Dashboard, Business Intelligence, Microsoft Azure, Business Process Automation, Data Analysis
- Status: Free Trial
University of Alberta
Skills you'll gain: Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Methods, Machine Learning Algorithms, Machine Learning, Sampling (Statistics), Supervised Learning, Deep Learning, System Design and Implementation, Markov Model, Algorithms, Simulations, Feature Engineering, Artificial Neural Networks, Game Design, Statistical Methods, Virtual Environment, Performance Tuning, Probability Distribution
- Status: Free TrialStatus: AI skills
Skills you'll gain: Stakeholder Engagement, Program Management, Stakeholder Management, Agile Software Development, Agile Methodology, Change Control, Agile Project Management, Sprint Planning, Stakeholder Communications, Process Improvement, Change Management, Project Management Life Cycle, Project Management Office (PMO), Product Roadmaps, User Story, Governance, Scope Management, Project Management Institute (PMI) Methodology, Data Ethics, Leadership
- Status: Free Trial
University of California San Diego
Skills you'll gain: Apache Spark, Graph Theory, Data Pipelines, Exploratory Data Analysis, Data Integration, Data Modeling, Big Data, Data Management, Box Plots, Database Management Systems, Apache Hadoop, Databases, Network Analysis, Applied Machine Learning, Database Systems, Regression Analysis, Scatter Plots, Data Processing, Splunk, MongoDB
- Status: Free Trial
Skills you'll gain: Marketing Analytics, Descriptive Statistics, Marketing Effectiveness, Marketing, A/B Testing, Bayesian Statistics, Key Performance Indicators (KPIs), Statistical Hypothesis Testing, Performance Analysis, Performance Measurement, Customer Analysis, Statistical Inference, Statistics, Statistical Modeling, Advertising Campaigns, Sampling (Statistics), Web Analytics, Google Analytics, Scheduling, Marketing Strategies
- Status: Free Trial
University of Virginia
Skills you'll gain: Usability Testing, User Story, Product Management, Agile Software Development, Continuous Delivery, New Product Development, Agile Methodology, Product Lifecycle Management, Scrum (Software Development), Product Development, Agile Product Development, Continuous Deployment, DevOps, Product Improvement, Software Development Methodologies, Product Roadmaps, User Experience Design, A/B Testing, Analytics, Design Thinking
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Active Listening, Interviewing Skills, Retail Sales, Cross Selling, Data Entry, Time Management, Professionalism, Customer Complaint Resolution, Customer Relationship Building, Upselling, Customer experience improvement, Company, Product, and Service Knowledge, Customer Inquiries, Customer Engagement, Retail Store Operations, Communication
- Status: Preview
Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Retention, Customer experience strategy (CX), Customer Insights, Marketing Automation, Performance Metric, Sales Process, Business Metrics, Marketing Strategies, Data-Driven Decision-Making
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Generative AI Agents, Customer Analysis, AI Personalization, ChatGPT, Customer experience strategy (CX), Customer Insights, Real Time Data, Customer experience improvement, Prompt Engineering, Process Mapping, Trend Analysis, Persona Development, Consumer Behaviour, Analysis, Design
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Pipelines, Customer Success Management, Sales Process, Salesforce, Sales Operations, Dashboard, Prospecting and Qualification, Sales Support, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Development, Lead Generation, Sales Enablement, Sales Management, Data Visualization, Sales, Customer Support, Business Reporting, Campaign Management, Data Import/Export
- Status: Free Trial
Skills you'll gain: Email Marketing, Campaign Management, Content Marketing, Marketing Automation, Newsletters, Direct Marketing, Marketing Strategy and Techniques, Marketing, Marketing Analytics, HubSpot CRM, Copywriting, Promotional Strategies, Goal Setting, A/B Testing, Customer Retention, Performance Analysis, Key Performance Indicators (KPIs), Presentations
In summary, here are 10 of our most popular customer advocacy courses
- Entrepreneurship:Â University of Pennsylvania
- Master Microsoft Office 365 and Power Platform:Â Microsoft
- Reinforcement Learning:Â University of Alberta
- IBM Program Manager:Â IBM
- Big Data:Â University of California San Diego
- Meta Marketing Science Certification Prep:Â Meta
- Digital Product Management:Â University of Virginia
- CVS Health Retail Customer Service:Â CVS Health
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- GenAI for Customer Journey Mapping:Â Coursera Instructor Network