• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Service Course Catalog

    • Status: New
      New
      G

      Google Cloud

      Google Cloud에서 Gemini 1.0 Pro와 애플리케이션 통합

      Skills you'll gain: Generative AI, Google Cloud Platform, Cloud Computing, Prompt Engineering, Cloud-Based Integration, Application Programming Interface (API), Development Testing, Application Development

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      데이터 분석가를 위한 BigQuery

      Skills you'll gain: Looker (Software), Big Data, Data Warehousing, SQL, Business Intelligence, Data Analysis, Data Manipulation, Data Transformation, Google Sheets, Data Cleansing, Dashboard, Data Visualization Software, Data Storage Technologies, Data Processing, Data Pipelines, Data Integrity

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Preparing for Your Cloud Architect Journey - Português

      Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Cloud Solutions, Cloud Security, Solution Architecture, Google Cloud Platform, Infrastructure Architecture, Cloud Computing, Cloud Management, Solution Design, Scalability, Requirements Analysis

      Advanced · Course · 1 - 3 Months

    • P

      Pontificia Universidad Católica de Chile

      Magíster en Inversiones y Finanzas Aplicadas

      Skills you'll gain: Descriptive Analytics, FinTech, Derivatives, Financial Statements, Business Valuation, Gerontology, Governance, Customer Analysis, Capital Markets, Assertiveness, Project Finance, Portfolio Management, Corporate Finance, Healthcare Ethics, Data Security, Policy Analysis, Data Modeling, Financial Analysis, Digital Transformation, Financial Data

      Earn a degree

      Degree · 1 - 4 Years

    • U

      University of Colorado Boulder

      Data Science Graduate Certificate

      Skills you'll gain: Supervised Learning, Unsupervised Learning, Data Mining, Statistical Modeling, Probability, Deep Learning, Performance Testing, Software Architecture, Statistical Inference, Machine Learning Algorithms, Service Level, Dimensionality Reduction, Statistical Hypothesis Testing, Keras (Neural Network Library), R Programming, Probability & Statistics, Data Pipelines, Statistical Machine Learning, Classification And Regression Tree (CART), Performance Tuning

      Credit offered

      Graduate Certificate · 6 - 12 Months

    • P

      Pontificia Universidad Católica de Chile

      Magíster en Business Analytics

      Skills you'll gain: Revenue Management, Descriptive Analytics, FinTech, Customer Analysis, Gerontology, Database Design, People Analytics, Time Series Analysis and Forecasting, Data Mining, Biostatistics, Governance, Network Analysis, Unsupervised Learning, Bayesian Statistics, Big Data, Constructive Feedback, Assertiveness, Deep Learning, Sampling (Statistics), Project Finance

      Earn a degree

      Degree · 1 - 4 Years

    • I

      IIT Roorkee

      Executive MBA

      Skills you'll gain: New Product Development, Mergers & Acquisitions, Succession Planning, FinTech, Capital Budgeting, Supply Chain Management, Statistical Process Controls, Management Accounting, Working Capital, Operations Research, Business Marketing, Integrated Marketing Communications, Sales Process, Production Management, Product Management, Work Breakdown Structure, Service Recovery, Manufacturing Operations, Sampling (Statistics), Consumer Behaviour

      Earn a degree

      Degree · 1 - 4 Years

    Customer Service learners also search

    Business
    Business Management
    Management
    Business Development
    Operations Management
    Project Management
    Operations Analytics
    Business Projects
    1…300301302303

    In summary, here are 7 of our most popular customer service courses

    • Google Cloud에서 Gemini 1.0 Pro와 애플리케이션 통합: Google Cloud
    • 데이터 분석가를 위한 BigQuery: Google Cloud
    • Preparing for Your Cloud Architect Journey - Português: Google Cloud
    • Magíster en Inversiones y Finanzas Aplicadas: Pontificia Universidad Católica de Chile
    • Data Science Graduate Certificate: University of Colorado Boulder
    • Magíster en Business Analytics: Pontificia Universidad Católica de Chile
    • Executive MBA: IIT Roorkee

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok