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Explore the Customer Service Course Catalog
- Status: Free Trial
Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, AWS Identity and Access Management (IAM), Amazon DynamoDB, Amazon S3, Amazon Elastic Compute Cloud, Serverless Computing, Load Balancing, Cloud Computing Architecture, Cloud Solutions, Cloud Storage, Solution Architecture, Hybrid Cloud Computing, Scalability, User Accounts, Data Migration, Cloud Security, Cloud Infrastructure, Cloud Management, Cloud Computing
- Status: Free TrialStatus: AI skills
Skills you'll gain: Endpoint Detection and Response, Incident Response, Identity and Access Management, Networking Hardware, Computer Security Incident Management, Cybersecurity, Cyber Threat Intelligence, Endpoint Security, Penetration Testing, Linux, IT Security Architecture, IT Service Management, Cyber Threat Hunting, Governance Risk Management and Compliance, Network Security, Vulnerability Management, Data Security, Professional Networking, Generative AI, Cyber Security Assessment
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Data Storytelling, Data Visualization, Data Visualization Software, Data Presentation, Excel Formulas, Microsoft Excel, Data-Driven Decision-Making, Productivity Software, Artificial Intelligence, Data Validation, Large Language Modeling, Data Analysis, Data Quality, Generative AI, Analytics, Workflow Management, Automation, Exploratory Data Analysis
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Success Management, Generative AI Agents, Customer Engagement, Data Ethics, Customer experience improvement, Customer Data Management, Customer experience strategy (CX), Customer Service, Customer Support, Self Service Technologies, Business Process Automation, Automation
- Status: Free Trial
Skills you'll gain: Sprint Retrospectives, Software Development Life Cycle, Agile Software Development, User Story, Agile Methodology, Software Architecture, Development Environment, DevOps, Scrum (Software Development), Software Design, Computer Systems, Conflict Management, Cloud Computing, Infrastructure as Code (IaC), Agile Project Management, Sprint Planning, Leadership, Test Planning, Risk Management, Communication
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, OpenAI, ChatGPT, Process Design, IBM Cloud, Machine Learning, Self Service Technologies, Business Process Automation, Artificial Intelligence, Deep Learning, Application Deployment, Automation, Large Language Modeling, Natural Language Processing, Technical Writing, Customer Service, Image Analysis, Data Science
- Status: Free Trial
Skills you'll gain: Search Engine Marketing, Google Ads, Search Engine Optimization, Digital Advertising, Online Advertising, Persona Development, Digital Marketing, Keyword Research, Marketing, Web Analytics and SEO, Marketing Strategies, Pay Per Click Advertising, Target Audience, Customer Acquisition Management, Customer Engagement, Advertising, Web Content
- Status: Free Trial
Multiple educators
Skills you'll gain: Security Controls, Network Security, Incident Response, Penetration Testing, Software Development Life Cycle, Computer Security Incident Management, Information Assurance, Cloud Computing Architecture, Computing Platforms, Microsoft Windows, Cyber Governance, Cloud Computing, Cloud Security, Data Security, Cybersecurity, Authorization (Computing), Data Storage, Application Security, Information Technology, Cryptography
Coursera Project Network
Skills you'll gain: User Feedback, Customer Insights, User Research, Business Research, Market Research, Data Analysis Software, Target Audience, Marketing
- Status: Free Trial
Skills you'll gain: Call Center Experience, Interviewing Skills, Customer Service, Applicant Tracking Systems, Professionalism, Communication, LinkedIn
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Marketing Analytics, Data Presentation, Customer Relationship Management, Digital Media Strategy, Marketing Strategies, Media Buying, Search Engine Marketing, Digital Marketing, Analytics, Marketing Planning, Marketing, Web Analytics, Campaign Management, Business Analytics, Direct Marketing, Paid media, Digital Transformation, Data Analysis, Data Visualization
- Status: Free Trial
Skills you'll gain: Technical Support, Desktop Support, IT Infrastructure, ServiceNow, Network Support, Help Desk Support, Remote Access Systems, Service Level, Customer Service, Technical Documentation, Technical Communication, Issue Tracking, Operating Systems
Customer Service learners also search
In summary, here are 10 of our most popular customer service courses
- AWS Fundamentals:Â Amazon Web Services
- IBM Cybersecurity Analyst:Â IBM
- ChatGPT + Excel: AI-Enhanced Data Analysis & Insight:Â Vanderbilt University
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- IBM IT Scrum Master:Â IBM
- AI Foundations for Everyone:Â IBM
- Attract and Engage Customers with Digital Marketing:Â Google
- IBM and ISC2 Cybersecurity Specialist:Â IBM
- Create a Customer Service Survey in Microsoft Forms:Â Coursera Project Network
- Preparing for Your Call Center Customer Service Role:Â CVS Health