Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management

Skills you'll gain: Customer Retention, Brand Loyalty, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Customer Service, Customer Engagement, Customer experience improvement, Customer Analysis, Customer Insights, Consumer Behaviour, Marketing Strategies

Skills you'll gain: Prompt Engineering, ChatGPT, Data Storytelling, Data Visualization, Data Visualization Software, Data Presentation, Excel Formulas, Microsoft Excel, Data-Driven Decision-Making, Productivity Software, Artificial Intelligence, Data Validation, Large Language Modeling, Data Analysis, Data Quality, Generative AI, Analytics, Workflow Management, Automation, Exploratory Data Analysis

Skills you'll gain: Social Media Content, Paid media, Social Media Management, Data Storytelling, Target Audience, Social Media Campaigns, Social Media, Persona Development, Social Media Marketing, Marketing Effectiveness, Social Media Strategy, Customer experience strategy (CX), Content Creation, Advertising Campaigns, Marketing Budgets, Instagram, Presentations, Digital Marketing, Marketing, Brand Management

Skills you'll gain: Prompt Engineering, ChatGPT, Agentic systems, Generative AI Agents, Generative AI, Artificial Intelligence, Large Language Modeling, Software Development, Application Development

Skills you'll gain: Amazon CloudWatch, Infrastructure as Code (IaC), Amazon Web Services, Command-Line Interface, AWS CloudFormation, Software Architecture, AWS Identity and Access Management (IAM), Scripting, Network Troubleshooting, Amazon DynamoDB, Amazon S3, Amazon Elastic Compute Cloud, Bash (Scripting Language), Serverless Computing, Technical Support, Web Development, Cloud Computing, Information Technology, Customer Service, Software Development

Skills you'll gain: Prompt Engineering, Generative AI, Exploratory Data Analysis, ChatGPT, Predictive Modeling, Large Language Modeling, Artificial Intelligence, Data Science, Data Processing, Deep Learning, Data Analysis, Data Transformation, Technical Writing, Data Cleansing, Machine Learning, Image Analysis, Content Creation, Data Visualization Software, Virtual Environment, Natural Language Processing

Skills you'll gain: Data-Driven Decision-Making, Artificial Intelligence, Large Language Modeling, Content Creation, Customer experience improvement, Technical Writing, Target Audience, Business Ethics, Image Analysis, Virtual Environment

Skills you'll gain: Natural Language Processing, Markov Model, Supervised Learning, Large Language Modeling, Applied Machine Learning, Machine Learning Methods, Text Mining, Artificial Neural Networks, Dimensionality Reduction, Deep Learning, Regression Analysis, Feature Engineering, Algorithms, Bayesian Statistics, PyTorch (Machine Learning Library), Machine Learning Algorithms, Keras (Neural Network Library), Tensorflow, Artificial Intelligence, Data Processing

Skills you'll gain: Focus Group, Quantitative Research, Survey Creation, Statistical Hypothesis Testing, Qualitative Research, Market Research, Sampling (Statistics), Data Synthesis, Data Literacy, Data Storytelling, Data Presentation, Statistical Methods, Presentations, Research Reports, Statistical Analysis, Regression Analysis, Proposal Writing, Market Analysis, Surveys, Report Writing

Skills you'll gain: Business Analysis, Requirements Elicitation, Business Process Modeling, Data Storytelling, Stakeholder Management, Process Mapping, Pivot Tables And Charts, Agile Methodology, Requirements Management, Digital Transformation, Dashboard, Requirements Analysis, Work Breakdown Structure, Business Requirements, Stakeholder Engagement, Data Cleansing, Excel Formulas, Business Analytics, Business Workflow Analysis, Business Systems Analysis

Skills you'll gain: Prompt Engineering, Generative AI, HR Tech, Generative AI Agents, Workforce Planning, Human Resources, Human Resources Management and Planning, ChatGPT, Workflow Management, Human Resource Management, Human Resource Strategy, Data Ethics, Artificial Intelligence, Large Language Modeling, Technical Writing, Employee Engagement, Image Analysis, Content Creation, Virtual Environment, Ethical Standards And Conduct