Skills you'll gain: AI Personalization, Customer Success Management, Generative AI Agents, Customer Engagement, Data Ethics, Customer experience improvement, Customer Data Management, Customer experience strategy (CX), Customer Service, Customer Support, Self Service Technologies, Business Process Automation, Automation

Skills you'll gain: Desktop Support, Technical Support, Computer Hardware, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Architecture, Computer Networking, Microsoft Windows, Technical Communication, Linux, Virtual Machines

Skills you'll gain: Data Pipelines, Google Cloud Platform, Dataflow, Data Lakes, Data Warehousing, Real Time Data, Data Visualization, Data Storage, Cloud Storage, Data Analysis, Data Processing, Big Data, Data Infrastructure, Tensorflow, Extract, Transform, Load, Database Design, Data Management, Data Integration, Apache Spark, Unstructured Data

Skills you'll gain: Data-Driven Decision-Making, Artificial Intelligence, Large Language Modeling, Content Creation, Customer experience improvement, Technical Writing, Target Audience, Business Ethics, Image Analysis, Virtual Environment

Skills you'll gain: Marketing Analytics, Media Planning, Marketing Effectiveness, Google Analytics, Key Performance Indicators (KPIs), Web Analytics, A/B Testing, Data Presentation, Performance Measurement, Marketing Strategies, Google Ads, Dashboard, Return On Investment, Online Advertising, Stakeholder Communications, Data Analysis

Skills you'll gain: Go To Market Strategy, Branding, Strategic Marketing, Consumer Behaviour, Marketing, Brand Strategy, Marketing Planning, Customer experience strategy (CX), Marketing Channel, Brand Awareness, Target Market

Skills you'll gain: Loyalty Programs, Customer Retention, Customer Service, E-Commerce, Customer Relationship Management, Email Marketing, Customer Insights, Web Analytics, Performance Analysis, Digital Marketing, Portfolio Management, Marketing Analytics

Skills you'll gain: Content Marketing, Content Strategy, Marketing Strategy and Techniques, Content Creation, Customer experience strategy (CX), Marketing Analytics, Target Audience, Copywriting, Multimedia, Branding, Video Production, Business Ethics, Storytelling, Writing

Skills you'll gain: Customer experience strategy (CX), Customer experience improvement, Consumer Behaviour, Branding, Employee Engagement, Business Ethics, Customer Insights, Brand Management, Brand Strategy, User Experience, Experience Design, Business Risk Management, Leadership

Skills you'll gain: Marketing Analytics, Descriptive Statistics, Marketing Effectiveness, Marketing, A/B Testing, Bayesian Statistics, Key Performance Indicators (KPIs), Statistical Hypothesis Testing, Performance Analysis, Performance Measurement, Customer Analysis, Statistical Inference, Statistics, Statistical Modeling, Advertising Campaigns, Sampling (Statistics), Web Analytics, Google Analytics, Scheduling, Marketing Strategies

Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Dashboard, Business Software, Systems Integration, Data Integration, Sales Pipelines, Data Management, Productivity Software, Customer Service, Sales Operations, Marketing, Email Marketing

Skills you'll gain: Data Pipelines, Dataflow, Google Cloud Platform, Data Lakes, Data Warehousing, Real Time Data, Data Visualization, Cloud Storage, Big Data, Tensorflow, Data Infrastructure, Extract, Transform, Load, Data Integration, Apache Spark, Data Processing, Unstructured Data, Analytics, MLOps (Machine Learning Operations), Cloud API, Cloud Infrastructure