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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • C

      Coursera Project Network

      Make Continuous Improvements with Retrospective Maps in Miro

      Skills you'll gain: Sprint Retrospectives, Collaborative Software, Continuous Improvement Process, Stakeholder Engagement, Process Improvement, Project Documentation, Meeting Facilitation, Project Management, Agile Software Development

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Data Viz Using Tableau & Presenting With Storytelling

      Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization Software, Data Visualization, Tableau Software, Presentations, Interactive Data Visualization, Verbal Communication Skills, Data Analysis, Pivot Tables And Charts, Scatter Plots, Stakeholder Communications, Spatial Analysis, Trend Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Master Data Storytelling for B2B & B2C Sales

      Skills you'll gain: Data Storytelling, Storytelling, Data Presentation, Sales Presentation, Customer Relationship Management (CRM) Software, Sales Strategy, Sales, B2B Sales, Customer Insights, Data Visualization Software, Dashboard, Customer Analysis, HubSpot CRM, Business Analytics, Salesforce, Business-To-Consumer

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Sales Operations Specialists

      Skills you'll gain: Sales Operations, Sales Process, Generative AI Agents, Sales Management, Sales Strategy, Sales, Business Ethics, Customer Relationship Management (CRM) Software, Prompt Engineering, Customer Relationship Management, Data-Driven Decision-Making, Strategic Decision-Making

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Instructor Network

      GitLab AI: Mastering AI Pair Programming with GitLab Duo

      Skills you'll gain: GitLab, Continuous Integration, Software Development Tools, Git (Version Control System), Code Review, Development Environment, Debugging, Artificial Intelligence

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Strategic Planning for Social Media

      Skills you'll gain: Social Media Strategy, Social Media Content, Media Planning, Social Media Marketing, Strategic Communication, Paid media, Content Strategy, Digital Media Strategy, Earned Media, Owned Media, Brand Strategy, Content Performance Analysis, Content Creation, Shared Media, Customer Engagement, Target Audience, Brand Management, Branding

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Seaborn: Visualizing Basics to Advanced Statistical Plots

      Skills you'll gain: Seaborn, Data Storytelling, Statistical Visualization, Data Visualization, Data Visualization Software, Matplotlib, Box Plots, Scatter Plots, Statistical Analysis, Heat Maps, Histogram, Python Programming

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidades Anáhuac

      De la Idea al Éxito: Metodologías de Emprendimiento

      Skills you'll gain: Design Thinking, Agile Methodology, Innovation, Organizational Change, Project Design, Lean Methodologies, New Product Development, Entrepreneurship, Resource Management, Business Process, Value Propositions, Customer Analysis

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Dashboards in Qlik Sense: Decision-Support Dashboards

      Skills you'll gain: Interactive Data Visualization, Exploratory Data Analysis, Dashboard, Data Visualization Software, Data Integration, Heat Maps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Geospatial Information and Technology, Data Mapping

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Building Batch Pipelines in Cloud Data Fusion

      Skills you'll gain: Data Wrangling, Data Transformation, Data Pipelines, Extract, Transform, Load, Cloud Engineering, Google Cloud Platform, Data Integration, Cloud Development, Cloud-Based Integration, Data Analysis, Database Administration, Data Management

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Marketing e a Jornada do Cliente

      Skills you'll gain: Marketing Strategies, Strategic Marketing, Marketing, Customer experience strategy (CX), Customer Analysis, Consumer Behaviour, Marketing Management, Marketing Effectiveness, Digital Marketing, Sales Process, Content Strategy, Customer Engagement, Brand Awareness

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      NVIDIA: LLM Experimentation, Deployment, and Ethical AI

      Skills you'll gain: Data Ethics, Generative AI, Large Language Modeling, Artificial Intelligence, PyTorch (Machine Learning Library), MLOps (Machine Learning Operations), Tensorflow, Information Privacy, Machine Learning, Natural Language Processing, Deep Learning, Version Control, Personally Identifiable Information, Application Deployment, Performance Tuning, Scalability

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • Make Continuous Improvements with Retrospective Maps in Miro: Coursera Project Network
    • Data Viz Using Tableau & Presenting With Storytelling: University of Pennsylvania
    • Master Data Storytelling for B2B & B2C Sales : Starweaver
    • GenAI for Sales Operations Specialists: Coursera Instructor Network
    • GitLab AI: Mastering AI Pair Programming with GitLab Duo: Coursera Instructor Network
    • Strategic Planning for Social Media: University of Colorado Boulder
    • Seaborn: Visualizing Basics to Advanced Statistical Plots: Coursera Instructor Network
    • De la Idea al Éxito: Metodologías de Emprendimiento: Universidades Anáhuac
    • Dashboards in Qlik Sense: Decision-Support Dashboards: Coursera Project Network
    • Building Batch Pipelines in Cloud Data Fusion: Google Cloud

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