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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Machine Learning and Emerging Technologies in Cybersecurity

      Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Computer Security Incident Management, Cybersecurity, Applied Machine Learning, Network Security, Machine Learning Algorithms, Machine Learning, Machine Learning Software, Unsupervised Learning, Supervised Learning, Artificial Neural Networks

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect Chat and Messaging Fundamentals

      Skills you'll gain: Amazon Web Services, Customer Communications Management, Customer experience strategy (CX), Integrated Marketing Communications, Cross-Channel Marketing, Service Level, Systems Integration, Security Controls

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Ingesting New Datasets into BigQuery

      Skills you'll gain: Data Warehousing, SQL, Data Management, Database Management, Google Cloud Platform, Data Integration, Data Migration, Big Data, Data Import/Export, Data Storage, Google Analytics

      Beginner · Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      E

      Emory University

      Capstone: Making the Case for AI

      Skills you'll gain: Generative AI, Customer experience improvement, Marketing Effectiveness, Content Marketing, Marketing Strategies, Marketing Analytics, Marketing, Customer Insights, Customer Engagement, Artificial Intelligence

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Get Started with Facebook Messenger for a Business

      Skills you'll gain: Facebook, Personalized Service, Target Audience, Social Media, Social Media Management, Social Media Marketing, Business Requirements, Automation, Drive Engagement, Customer Service, Brand Marketing

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Strategies for Planned Social Change with Jagdish Sheth

      Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Socioeconomics, Business Ethics, Environmental Management Systems, Change Management, Consumer Behaviour, Human Centered Design, Marketing, Innovation

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Artificial Intelligence in Social Media Analytics

      Skills you'll gain: Machine Learning, Natural Language Processing, Text Mining, Network Analysis, Analytics, Unstructured Data, Artificial Intelligence and Machine Learning (AI/ML), Unsupervised Learning, Semantic Web, Analysis

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Data Science Decisions in Time: Information Theory & Games

      Skills you'll gain: Game Theory, Data-Driven Decision-Making, Cybersecurity, Data Science, Algorithms, Reinforcement Learning, Machine Learning, Artificial Intelligence

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      W

      Whizlabs

      AWS: Security and Cost Optimization strategies

      Skills you'll gain: AWS Identity and Access Management (IAM), Disaster Recovery, Identity and Access Management, Amazon Web Services, Cloud Security, Cloud Management, Amazon Elastic Compute Cloud, Data Security, Public Cloud, Infrastructure Security

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Kanban for Software Project Management

      Skills you'll gain: Kanban Principles, Workflow Management, Agile Software Development, Sprint Planning, Agile Project Management, Project Estimation, Agile Methodology, Project Management Software, Estimation, Process Optimization, Backlogs, User Story, Process Improvement, Resource Utilization

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      W

      Whizlabs

      AWS: Security, Governance, and Compliance

      Skills you'll gain: AWS CloudFormation, Amazon CloudWatch, Cloud Security, Data Security, Infrastructure as Code (IaC), Data Governance, AWS Identity and Access Management (IAM), Distributed Denial-Of-Service (DDoS) Attacks, Encryption, Cloud Management, Key Management, Security Controls, Amazon S3, Continuous Monitoring, System Monitoring

      Intermediate · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      APIs in C#: Create a Student Management API

      Skills you'll gain: Application Programming Interface (API), Restful API, Web Services, Cloud Services, C# (Programming Language), Server Side, Application Development, Development Environment

      Intermediate · Guided Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer insights courses

    • Machine Learning and Emerging Technologies in Cybersecurity: Johns Hopkins University
    • Amazon Connect Chat and Messaging Fundamentals: Amazon Web Services
    • Ingesting New Datasets into BigQuery: Google Cloud
    • Capstone: Making the Case for AI: Emory University
    • Get Started with Facebook Messenger for a Business : Coursera Project Network
    • Strategies for Planned Social Change with Jagdish Sheth: Kennesaw State University
    • Artificial Intelligence in Social Media Analytics: Johns Hopkins University
    • Data Science Decisions in Time: Information Theory & Games: Johns Hopkins University
    • AWS: Security and Cost Optimization strategies: Whizlabs
    • Kanban for Software Project Management: Packt

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