Skills you'll gain: Business Writing, Active Listening, Concision, Data Storytelling, Customer Insights, Data Visualization, Storytelling, Non-Verbal Communication, Sales Strategy, Writing, Writing and Editing, Empathy, Technical Writing, Sales Presentation, Business Communication, Interpersonal Communications, Communication, Technical Communication, Communication Strategies, Marketing Communications

Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems

Skills you'll gain: Active Listening, Communication, Communication Strategies, Productivity, Business Communication, Persuasive Communication, Interpersonal Communications, Strategic Communication, Goal Setting, Rapport Building, Trustworthiness, Cooperation, Non-Verbal Communication, Negotiation, Adaptability

Skills you'll gain: Presentations, Telephone Skills, Verbal Communication Skills, Communication, Business Communication, Public Speaking, Interviewing Skills, Vocabulary, English Language, Interpersonal Communications, Virtual Teams, Non-Verbal Communication

Skills you'll gain: Email Marketing, Campaign Management, Marketing Automation, Content Marketing, Newsletters, Direct Marketing, Marketing Strategy and Techniques, Marketing, Marketing Analytics, HubSpot CRM, Copywriting, Promotional Strategies, Goal Setting, A/B Testing, Customer Retention, Performance Analysis, Key Performance Indicators (KPIs), Presentations

Skills you'll gain: Prompt Engineering, Generative AI, Email Marketing, Artificial Intelligence, Ideation, Presentations, Business Analysis, Innovation, Automation, Digital Transformation

Skills you'll gain: Social Media Strategy, Social Media Marketing, Social Media, Customer Engagement, Social Media Management, Social Media Campaigns, Performance Metric, Digital Media Strategy, Target Audience, Content Marketing, Persona Development, Target Market, Goal Setting, Performance Measurement, Campaign Management, Social Media Content, Marketing Strategies, Marketing Planning, Business Metrics, Performance Reporting

Skills you'll gain: Lead Generation, Sales Development, Consultative Selling, Time Management, Prospecting and Qualification, Sales Prospecting, Cold Calling, Sales Enablement, Salesforce, Verbal Communication Skills, Constructive Feedback, Growth Mindedness, Professionalism, Writing, Interpersonal Communications, Relationship Building, Customer Relationship Management (CRM) Software, Technical Sales, Interviewing Skills, Sales

Skills you'll gain: Microsoft Copilot, Sales Strategy, Customer Relationship Management (CRM) Software, AI Personalization, Sales Enablement, Customer Analysis, Sales Training, Sales, Data Cleansing, Customer Data Management, Customer Insights, Microsoft Teams, Sales Pipelines, Sales Process, Sales Prospecting, Generative AI Agents, Data Quality, Data Ethics, Sales Presentations, Enterprise Sales

Skills you'll gain: Business Communication, Business Correspondence, Professional Networking, English Language, Writing, Telephone Skills, Vocabulary, Communication, Verbal Communication Skills, Business, Scheduling

Skills you'll gain: Meeting Facilitation, Taking Meeting Minutes, Business Correspondence, Business Writing, Proposal Writing, Business Communication, English Language, Discussion Facilitation, Verbal Communication Skills, Vocabulary, Writing

Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making