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Results for "customer and client support"
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Recruitment
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Patient Safety, Medical Records, Medical Privacy, Electronic Medical Record, Telehealth, Health Technology, Health Information Management, Health Informatics, Clinic Management Systems, Practice Management Software, Health Care, Health Care Procedure and Regulation, Personally Identifiable Information, Patient Registration, Medical Equipment and Technology, Security Awareness, Medical Terminology, Desktop Support, Technical Support, Customer Support
- Status: Preview
Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Business Relationship Management, Data-Driven Decision-Making, Customer Success Management, Marketing Analytics, Business Analytics, Target Market, Marketing Strategies, Sales Management, Performance Measurement, Performance Management, Business Development
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: UI/UX Research, User Research, Responsive Web Design, Wireframing, Usability Testing, Storyboarding, User Experience Design, Information Architecture, Design Research, Figma (Design Software), Sprint Retrospectives, Mockups, Cross Platform Development, Prototyping, User Experience, Usability, Persona (User Experience), Design Thinking, Interviewing Skills, Applicant Tracking Systems
- Status: Free Trial
University of California San Diego
Skills you'll gain: Data Structures, Graph Theory, Algorithms, Computational Thinking, Bioinformatics, Network Model, Advanced Mathematics, Computer Programming, Theoretical Computer Science, Program Development, Operations Research, System Design and Implementation, Network Analysis, Network Routing, Programming Principles, Linear Algebra, Text Mining, C (Programming Language), Software Testing, Debugging
- Status: Free Trial
University of California, Santa Cruz
Skills you'll gain: C++ (Programming Language), Debugging, C (Programming Language), Object Oriented Programming (OOP), Software Design Patterns, Programming Principles, Data Structures, Computer Programming, Algorithms, Command-Line Interface, Program Development, Graph Theory, Software Technical Review, Artificial Intelligence, Game Design, Data Storage, File Management
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
- Status: Free Trial
Skills you'll gain: Technical Support, Desktop Support, IT Infrastructure, ServiceNow, Network Support, Help Desk Support, Remote Access Systems, Service Level, Customer Service, Technical Documentation, Technical Communication, Issue Tracking, Operating Systems
- Status: NewStatus: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Agentic systems, Generative AI Agents, Generative AI, Artificial Intelligence, Large Language Modeling, Software Development, Application Development
- Status: Free TrialStatus: AI skills
Skills you'll gain: Serverless Computing, Software Development Life Cycle, Node.JS, OpenShift, GitHub, Software Architecture, ChatGPT, React Redux, Web Development Tools, Microservices, Containerization, Responsive Web Design, React.js, Kubernetes, Cloud Computing Architecture, Object-Relational Mapping, CI/CD, Flask (Web Framework), Jupyter, Professional Networking
- Status: Free Trial
University of Michigan
Skills you'll gain: Database Design, JSON, Data Processing, SQL, Web Scraping, Relational Databases, Extensible Markup Language (XML), Databases, Database Management, Data Modeling, Data Visualization, Programming Principles, Data Structures, Data Cleansing, Web Services, Data Collection, Python Programming, Computer Programming, Software Installation, File Management
- Status: Free Trial
Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Server Administration, Active Directory, Linux Administration, Disaster Recovery, System Monitoring, Technical Support and Services, Network Troubleshooting, Windows Servers, System Configuration, Technical Consulting, Virtualization, Data Storage, Web Servers, Dynamic Host Configuration Protocol (DHCP), User Accounts
In summary, here are 10 of our most popular customer and client support courses
- CVS Health Call Center Customer Service: CVS Health
- Healthcare IT Support: Johns Hopkins University
- Customer Relationship Management: Starweaver
- Google UX Design: Google
- Data Structures and Algorithms: University of California San Diego
- Coding for Everyone: C and C++: University of California, Santa Cruz
- Customer Service Fundamentals: Knowledge Accelerators
- Introduction to Technical Support : IBM
- AI Agents and Agentic AI in Python: Powered by Generative AI: Vanderbilt University
- IBM Full Stack Software Developer: IBM