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Explore the CRM Course Catalog
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Customer experience strategy (CX), Technical Management, Media Planning, Marketing Strategy and Techniques, Campaign Management, Customer Relationship Management, Sales Management, Marketing and Public Relations, Supply Chain Management, Branding, Marketing Budgets, Supply Chain, Loyalty Programs, Business Operations, Presentations, Financial Forecasting, Brand Management, Revenue Management, Sales Strategy, Forecasting
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Sales Development, Customer Engagement, Lead Generation, Generative AI Agents, Sales Management, Customer experience improvement, Sales Prospecting, Productivity Software, Sales, Business Workflow Analysis, ChatGPT, Business Ethics
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations
- Status: Free Trial
Skills you'll gain: Sales Process, Active Listening, Prospecting and Qualification, Business Communication, Sales, Sales Presentations, Inside Sales, Technical Sales, Outside Sales, Interviewing Skills, Prioritization, Customer Relationship Building
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Salesforce, Customer Relationship Management, Data Ethics, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer Data Management, Business Technologies, Business Ethics, Automation, Analytics, Data-Driven Decision-Making
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions
- Status: NewStatus: Preview
Skills you'll gain: Lead Generation, Upselling, Business Ethics, AI Personalization, Generative AI, Sales Strategy, Marketing Automation, Cross Selling, Marketing Strategies, Sales Prospecting, Sales, Email Marketing, Blogs, Customer Insights, Content Creation, Customer Engagement, Social Media Marketing, Customer Retention, Customer Relationship Management, Customer experience improvement
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour
- Status: NewStatus: Free Trial
Zoho Corporation
Skills you'll gain: Sales Management, Selling Techniques, Customer Relationship Management, Customer Relationship Management (CRM) Software, General Sales Practices, Sales Process, Sales Strategy, Sales, Customer Relationship Building, Sales Pipelines, Sales Prospecting, B2B Sales
Coursera Project Network
Skills you'll gain: Order Management, Sales Process, Accounting Software, Inventory Control, Small Business Accounting, Inventory Management System, Customer Relationship Management (CRM) Software, Financial Reporting, Accounts Receivable, Cloud Security, Sales, Amazon Web Services, Data Security, Billing & Invoicing, Reconciliation, Accounting, Estimation, Finance
- Status: Preview
University of California, Santa Cruz
Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Business Strategy, Business Process, Branding, Customer Relationship Management
In summary, here are 10 of our most popular crm courses
- Customer Centricity as Competitive Advantage - Jagdish Sheth: Kennesaw State University
- Building and Pitching Marketing Campaigns in Tech Industries: University of Colorado Boulder
- GenAI for Sales Development Representatives: Coursera Instructor Network
- As Competências do Especialista no Sucesso do Cliente: Fundação Instituto de Administração
- What Does IT Sales Entail?: Dell
- Supercharge with Salesforce Einstein (GPT): Coursera Instructor Network
- Principais Elementos do Sucesso do Cliente: Fundação Instituto de Administração
- Generative AI Course for Marketing, Sales, and Campaigns: Simplilearn
- O Mundo dos Negócios das Subscrições: Fundação Instituto de Administração
- Fundamental Sales Concepts — An Overview: Zoho Corporation