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    Results for "customer complaint resolution"

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Cómo resolver problemas y tomar decisiones con eficacia

      Skills you'll gain: Critical Thinking, Problem Solving, Decision Making, Analytical Skills, Complex Problem Solving, Systems Thinking, Root Cause Analysis, Risk Analysis, Data-Driven Decision-Making, Case Law, Cognitive flexibility

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.2K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Root Cause Analysis: Principles and Benefits

      Skills you'll gain: Root Cause Analysis, Operational Efficiency, Corrective and Preventive Action (CAPA), Continuous Improvement Process, Product Quality (QA/QC), Process Improvement, Operational Excellence, Proactivity, Complex Problem Solving

      4.6
      Rating, 4.6 out of 5 stars
      ·
      79 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      Universidad de Palermo

      Negociación y Resolución de Conflictos

      Skills you'll gain: Negotiation, Conflict Management, Relationship Building, Interpersonal Communications, Communication, Persuasive Communication, Leadership, Emotional Intelligence, Business Strategy, Active Listening, Self-Awareness

      4.7
      Rating, 4.7 out of 5 stars
      ·
      105 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Cybersecurity Incident Response and Communication

      Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Intelligence, Security Information and Event Management (SIEM), Threat Detection, Vulnerability Assessments, Cyber Threat Hunting, Event Monitoring, Technical Communication, Cyber Security Policies, Vulnerability Management, Continuous Monitoring, Threat Management, Security Controls, Communication Strategies, Root Cause Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      E

      Erasmus University Rotterdam

      Reputation Crisis? Facebook meets Cambridge Analytica

      Skills you'll gain: Corporate Communications, Crisis Management, Business Ethics, Public Relations, Social Media Management, Facebook, Stakeholder Management, Governance, Policy Analysis, Data Ethics, Leadership, Information Privacy, Analysis

      4.5
      Rating, 4.5 out of 5 stars
      ·
      13 reviews

      Intermediate · Course · 1 - 3 Months

    • P

      Packt

      Process Improvement and Problem Solving

      Skills you'll gain: Process Optimization, Process Improvement, Brainstorming, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Creative Problem-Solving, Innovation, Operational Efficiency, Knowledge Transfer, Collaboration, Technology Strategies, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      UBITS

      Resuelve conflictos laborales según la Guía de HBR

      Skills you'll gain: Conflict Management, Negotiation, Professionalism, Relationship Management, Communication Strategies, De-escalation Techniques, Emotional Intelligence, Empathy

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    1…160161162163

    In summary, here are 7 of our most popular customer complaint resolution courses

    • Cómo resolver problemas y tomar decisiones con eficacia: University of California, Irvine
    • Root Cause Analysis: Principles and Benefits: Coursera Instructor Network
    • Negociación y Resolución de Conflictos: Universidad de Palermo
    • Cybersecurity Incident Response and Communication: Packt
    • Reputation Crisis? Facebook meets Cambridge Analytica: Erasmus University Rotterdam
    • Process Improvement and Problem Solving: Packt
    • Resuelve conflictos laborales según la Guía de HBR: UBITS

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