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Results for "customer complaint resolution"
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Critical Thinking, Problem Solving, Decision Making, Analytical Skills, Complex Problem Solving, Systems Thinking, Root Cause Analysis, Risk Analysis, Data-Driven Decision-Making, Case Law, Cognitive flexibility
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Root Cause Analysis, Operational Efficiency, Corrective and Preventive Action (CAPA), Continuous Improvement Process, Product Quality (QA/QC), Process Improvement, Operational Excellence, Proactivity, Complex Problem Solving
- Status: Free Trial
Universidad de Palermo
Skills you'll gain: Negotiation, Conflict Management, Relationship Building, Interpersonal Communications, Communication, Persuasive Communication, Leadership, Emotional Intelligence, Business Strategy, Active Listening, Self-Awareness
- Status: Free Trial
Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Intelligence, Security Information and Event Management (SIEM), Threat Detection, Vulnerability Assessments, Cyber Threat Hunting, Event Monitoring, Technical Communication, Cyber Security Policies, Vulnerability Management, Continuous Monitoring, Threat Management, Security Controls, Communication Strategies, Root Cause Analysis
- Status: Preview
Erasmus University Rotterdam
Skills you'll gain: Corporate Communications, Crisis Management, Business Ethics, Public Relations, Social Media Management, Facebook, Stakeholder Management, Governance, Policy Analysis, Data Ethics, Leadership, Information Privacy, Analysis
Skills you'll gain: Process Optimization, Process Improvement, Brainstorming, Continuous Improvement Process, Business Process Improvement, Root Cause Analysis, Creative Problem-Solving, Innovation, Operational Efficiency, Knowledge Transfer, Collaboration, Technology Strategies, Data Management
- Status: Preview
Skills you'll gain: Conflict Management, Negotiation, Professionalism, Relationship Management, Communication Strategies, De-escalation Techniques, Emotional Intelligence, Empathy
In summary, here are 7 of our most popular customer complaint resolution courses
- Cómo resolver problemas y tomar decisiones con eficacia: University of California, Irvine
- Root Cause Analysis: Principles and Benefits: Coursera Instructor Network
- Negociación y Resolución de Conflictos: Universidad de Palermo
- Cybersecurity Incident Response and Communication: Packt
- Reputation Crisis? Facebook meets Cambridge Analytica: Erasmus University Rotterdam
- Process Improvement and Problem Solving: Packt
- Resuelve conflictos laborales según la Guía de HBR: UBITS