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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Leading Transformation

      Skills you'll gain: Culture Transformation, Business Transformation, Process Management, Leadership, Business Process, Organizational Change, Business Leadership, Business Communication, Change Management, Strategic Leadership, Storytelling, Communication, Innovation, Corporate Sustainability, Environmental Social And Corporate Governance (ESG)

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      I

      IE Business School

      Market Research Essentials for Marketing Management

      Skills you'll gain: Market Research, Business Research, Customer Insights, Data-Driven Decision-Making, Quantitative Research, Market Analysis, Business Intelligence, Competitive Intelligence, Market Opportunities, Marketing, Data Collection

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Strategic Sales Management Final Project

      Skills you'll gain: Sales Strategy, Sales Management, Sales Process, Sales Enablement, Strategic Marketing, B2B Sales, Analysis, Business Analysis, Competitive Analysis, Customer Relationship Management, Market Analysis, Peer Review

      4.5
      Rating, 4.5 out of 5 stars
      ·
      33 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Foundations of Effective Sales Pipeline Management

      Skills you'll gain: Sales Pipelines, Sales Development, Sales Process, Lead Generation, Sales Management, Sales Prospecting, Sales, Sales Strategy, Customer Relationship Management (CRM) Software, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Building Generative AI Capabilities

      Skills you'll gain: Design Thinking, Marketing Strategy and Techniques, Business Marketing, Customer Relationship Management, Customer experience improvement, MarTech, Business Strategy, Change Management, Competitive Intelligence, Information Privacy, Digital Transformation, Artificial Intelligence, Business Ethics

      4.2
      Rating, 4.2 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Dell

      Selling with Confidence

      Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, Technical Sales, Inside Sales, Sales Strategy, Sales Process, Sales, Business Communication, Outside Sales, Customer Service

      4.9
      Rating, 4.9 out of 5 stars
      ·
      19 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Career Management

      Skills you'll gain: Employee Engagement, Professional Development, Mentorship, Workforce Development, Influencing, Business Communication, Strategic Communication, Brand Strategy, Storytelling, Coaching, Talent Management, Branding, Personal Development, Strategic Leadership, Adaptability, Self-Awareness

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Crea una tarjeta de negocios en Canva

      Skills you'll gain: Canva (Software), Graphic Design, Design, Graphic and Visual Design, Color Matching, Branding, Marketing Materials

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      Behavioral Marketing

      Skills you'll gain: Customer Retention, Marketing Strategies, Digital Marketing, Growth Strategies, Customer Acquisition Management, Customer Relationship Management, E-Commerce, Marketing Effectiveness, Customer Engagement, Email Marketing, Social Media Marketing, Marketing Automation, Persona Development, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      O

      Oracle

      Introduction to Oracle Cloud Essentials

      Skills you'll gain: Oracle Cloud, Cloud Solutions, Supply Chain Management, Cloud Computing, Cloud Infrastructure, Enterprise Resource Planning, Cloud Services, Supply Chain Systems, Cloud Platforms, Cloud Applications, Supply Chain, Supply Chain Planning, Customer experience strategy (CX), Human Resources Software, Business Technologies, Human Capital, Software As A Service, Customer Relationship Management (CRM) Software, Cloud Security, Procurement

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Gemini in BigQuery

      Skills you'll gain: Generative AI, Predictive Modeling, Applied Machine Learning, Big Data, Predictive Analytics, Google Cloud Platform, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, SQL, Large Language Modeling, Data Processing, Python Programming, Data Manipulation, Customer Relationship Management, Artificial Intelligence, Data Visualization Software, Machine Learning, Natural Language Processing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Beginner · Specialization · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Customer Centricity with Professor Jagdish Sheth

      Skills you'll gain: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Environmental Social And Corporate Governance (ESG), Human Resource Strategy, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Socioeconomics, Business Ethics, Business Strategy, Business, Marketing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      59 reviews

      Beginner · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular crm courses

    • Leading Transformation: Fundação Instituto de Administração
    • Market Research Essentials for Marketing Management: IE Business School
    • Strategic Sales Management Final Project: Fundação Instituto de Administração
    • Foundations of Effective Sales Pipeline Management: Coursera Instructor Network
    • Building Generative AI Capabilities: University of Virginia Darden School Foundation
    • Selling with Confidence: Dell
    • Career Management: Fundação Instituto de Administração
    • Crea una tarjeta de negocios en Canva: Coursera Project Network
    • Behavioral Marketing: Simplilearn
    • Introduction to Oracle Cloud Essentials: Oracle

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