What knowledge and skills can you gain from network support courses on Coursera?

Network support courses on Coursera provide essential skills and knowledge for managing and maintaining computer networks: Fundamentals of network configurations, including setup, maintenance, and troubleshooting. Skills in managing both wired and wireless network technologies. Techniques for ensuring network security, including firewall and encryption practices. Understanding of network protocols such as TCP/IP, DNS, and DHCP. Tools and practices for monitoring network performance and diagnosing network problems. Introduction to cloud networking and virtual network management. Best practices for providing technical support and customer service in network settings.

Do I need prior knowledge in network support to enroll in these courses?

Network support courses on Coursera are suitable for learners at various levels of expertise: Beginners can start with courses that introduce the basics of network technology and support. Intermediate courses offer a deeper exploration into specific network issues and advanced management techniques. Advanced courses can provide comprehensive training for IT professionals looking to specialize in network architecture or cybersecurity.

What types of certifications and credentials can you pursue through network support courses on Coursera?

Coursera partners with technology leaders and educational institutions to offer a range of network support credentials: Professional certificates that can assist in establishing your credentials in network support. Specialized course certificates focusing on areas such as network security, cloud networking, or advanced network troubleshooting. Degrees and professional qualifications that can help prepare you for leadership roles in IT and network management. These educational opportunities are designed to enhance your qualifications and support your career growth in network support.

What career opportunities can knowledge in network support lead to?

Skills acquired in network support on Coursera can open doors to numerous IT roles: Network Technician : Maintain and troubleshoot organizational networks to ensure stable and secure connectivity. Network Administrator : Manage daily operations of computer networks, overseeing data communication systems and network installations. Network Engineer : Design and implement new network solutions and improve the efficiency of existing networks. IT Support Specialist : Provide helpdesk support, solving network issues and supporting end users. Cybersecurity Analyst : Focus on network security, preventing, detecting, and responding to cyber threats.

Top Network Support Courses - Learn Network Support Online

Explore the Network Support Course Catalog

Status: Free Trial
Status: AI skills
Microsoft
Microsoft IT Support Specialist
Skills you'll gain: Microsoft 365, Generative AI, Network Troubleshooting, Data Storage Technologies, Hardware Troubleshooting, Cybersecurity, Productivity Software, Technical Support, Computer Systems, Microsoft Teams, Security Strategy, Collaborative Software, Network Security, Network Protocols, Cloud Security, Microsoft Power Automate/Flow, Application Security, Data Storage, Computer Hardware, Cloud Computing
4.7
Rating, 4.7 out of 5 stars
1.1K reviews
Beginner · Professional Certificate · 3 - 6 Months
Status: Preview
NVIDIA
Introduction to Networking
Skills you'll gain: OSI Models, Data Centers, Network Infrastructure, TCP/IP, General Networking, Local Area Networks, Network Architecture, Computer Networking, Network Protocols, System Requirements, Network Switches
4.6
Rating, 4.6 out of 5 stars
608 reviews
Beginner · Course · 1 - 4 Weeks
Status: Preview
Yonsei University
Introduction to TCP/IP
Skills you'll gain: TCP/IP, Network Protocols, File Transfer Protocol (FTP), Network Routing, Cybersecurity, Distributed Denial-Of-Service (DDoS) Attacks, Dynamic Host Configuration Protocol (DHCP), Network Architecture, Network Analysis, Network Security
4.6
Rating, 4.6 out of 5 stars
2.8K reviews
Beginner · Course · 1 - 3 Months
Status: Free Trial
Status: AI skills
Google
Google IT Support
Skills you'll gain: Package and Software Management, Systems Administration, Computer Networking, IT Infrastructure, OSI Models, Desktop Support, Information Systems Security, Network Troubleshooting, Technical Support, Routing Protocols, Computer Hardware, Network Security, Cybersecurity, Microsoft Windows, Network Administration, Lightweight Directory Access Protocols, File Systems, Interviewing Skills, Applicant Tracking Systems, Resilience
Build toward a degree
4.8
Rating, 4.8 out of 5 stars
206K reviews
Beginner · Professional Certificate · 3 - 6 Months
Status: Free Trial
IBM
IBM IT Support
Skills you'll gain: Software Development Life Cycle, Technical Support, Desktop Support, Cloud Computing Architecture, Microsoft Windows, Computing Platforms, USB, Cloud Computing, Cloud Security, Disaster Recovery, Computer Hardware, Cloud Services, Cloud Infrastructure, Cloud Platforms, Data Storage Technologies, Cybersecurity, Interviewing Skills, Wireless Networks, Information Technology, Customer Service
4.7
Rating, 4.7 out of 5 stars
11K reviews
Beginner · Professional Certificate · 3 - 6 Months
Status: Free Trial
Status: AI skills
IBM
IBM Back-End Development
Skills you'll gain: Serverless Computing, Open Web Application Security Project (OWASP), Software Development Life Cycle, OpenShift, Kubernetes, Linux Commands, GitHub, Software Architecture, MongoDB, Istio, Flask (Web Framework), Bash (Scripting Language), NoSQL, Docker (Software), Development Environment, Object-Relational Mapping, System Monitoring, Microservices, Web Scraping, Python Programming
4.6
Rating, 4.6 out of 5 stars
50K reviews
Beginner · Professional Certificate · 3 - 6 Months

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Status: Free Trial
Google
Technical Support Fundamentals
Skills you'll gain: Desktop Support, Technical Support, Computer Hardware, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Architecture, Computer Networking, Microsoft Windows, Linux, Technical Communication, Virtual Machines
4.8
Rating, 4.8 out of 5 stars
161K reviews
Beginner · Course · 1 - 3 Months
Status: New
Status: Free Trial
Google
Google AI Essentials
Skills you'll gain: Prompt Engineering, Generative AI, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Workforce Development, Applied Machine Learning, Business Solutions, Organizational Strategy, Business Process Automation, Social Studies, Innovation, Data Collection, Automation, Data Security, Human Machine Interfaces, Forecasting, Emerging Technologies, Analysis, Critical Thinking
4.8
Rating, 4.8 out of 5 stars
6.1K reviews
Beginner · Specialization · 1 - 3 Months
Status: Free Trial
IBM
IBM Full-Stack JavaScript Developer
Skills you'll gain: Serverless Computing, Full-Stack Web Development, Software Development Life Cycle, Node.JS, Cloud-Native Computing, OpenShift, Kubernetes, CI/CD, GitHub, Software Architecture, React Redux, Web Development Tools, Microservices, Istio, MongoDB, Agile Methodology, Restful API, Javascript, Professional Networking, Azure DevOps
4.6
Rating, 4.6 out of 5 stars
7.9K reviews
Beginner · Professional Certificate · 3 - 6 Months
Amazon Web Services
AWS Cloud Support Associate
Skills you'll gain: Amazon CloudWatch, Infrastructure as Code (IaC), Amazon Web Services, Command-Line Interface, AWS CloudFormation, Software Architecture, AWS Identity and Access Management (IAM), Scripting, Network Troubleshooting, Amazon DynamoDB, Amazon S3, Amazon Elastic Compute Cloud, Bash (Scripting Language), Serverless Computing, Technical Support, Web Development, Cloud Computing, Information Technology, Customer Service, Software Development
4.8
Rating, 4.8 out of 5 stars
6.5K reviews
Beginner · Professional Certificate · 3 - 6 Months
Status: Free Trial
IBM
Preparation for CompTIA A+ Certification
Skills you'll gain: Desktop Support, Hardware Troubleshooting, Network Support, Network Troubleshooting, Information Technology Operations, Microsoft Windows, Mobile Security, Computer Hardware, Technical Support and Services, System Configuration, Networking Hardware, Technical Support, Network Security, Operating Systems, Firewall, Windows Servers, Linux, Mac OS, Software Installation, System Support
4.6
Rating, 4.6 out of 5 stars
231 reviews
Intermediate · Specialization · 3 - 6 Months
Status: Free Trial
IBM
Computer Networks and Network Security
Skills you'll gain: Endpoint Detection and Response, Networking Hardware, Network Security, TCP/IP, Network Protocols, Endpoint Security, Computer Networking, Network Routing, Network Architecture, General Networking, Firewall, Dynamic Host Configuration Protocol (DHCP), Network Routers, Intrusion Detection and Prevention, Wireless Networks, Network Analysis, Network Switches, Microsoft Windows
4.7
Rating, 4.7 out of 5 stars
3.4K reviews
Intermediate · Course · 1 - 3 Months