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Results for "customer relationship building"
- Status: Preview
Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Business Relationship Management, Data-Driven Decision-Making, Customer Success Management, Marketing Analytics, Business Analytics, Target Market, Marketing Strategies, Sales Management, Performance Measurement, Performance Management, Business Development
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Self Service Technologies, Customer Insights, Customer Data Management, Predictive Analytics, Artificial Intelligence, Return On Investment, Persona Development, Data-Driven Decision-Making, Generative AI
- Status: Preview
Skills you'll gain: Business Development, Relationship Management, Professional Networking, Account Management, Sales Development, Upselling, Rapport Building, Consultative Approaches, Stakeholder Engagement, Customer Retention, Business Communication, Organizational Development, Customer experience strategy (CX), Personalized Service, Communication, Active Listening
- Status: Free Trial
CVS Health
Skills you'll gain: Customer Service, Greeting Customers, Active Listening, Time Management, Customer Complaint Resolution, Organizational Skills, Problem Solving, Prioritization, Empathy, Root Cause Analysis, Communication, Non-Verbal Communication
- Status: Free Trial
Salesforce
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Salesforce, Sales Process, Sales Operations, Sales, B2B Sales, Data Management, Business-To-Consumer, Databases
What brings you to Coursera today?
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
- Status: NewStatus: Free TrialStatus: AI skills
Skills you'll gain: Software Development Life Cycle, Hibernate (Java), Cloud-Native Computing, GitHub, Software Architecture, ChatGPT, Web Development Tools, API Design, CI/CD, Object Oriented Programming (OOP), Responsive Web Design, Object-Relational Mapping, Development Environment, Git (Version Control System), Java, Java Programming, Version Control, Professional Networking, Database Management, Software Design
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Power BI, Datamaps, Microsoft Excel, Microsoft Power Platform, Data Analysis, Data Visualization, Data Collection, Business Intelligence, Data Integration, Data Pipelines, Application Deployment, Database Design, Data Manipulation, Data Security, Microsoft 365, Timelines, Business Modeling, Data Mapping, Business Analytics, SQL
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Data Storytelling, Data Visualization, Data Visualization Software, Data Presentation, Excel Formulas, Microsoft Excel, Data-Driven Decision-Making, Productivity Software, Artificial Intelligence, Data Validation, Large Language Modeling, Data Analysis, Data Quality, Generative AI, Analytics, Workflow Management, Automation, Exploratory Data Analysis
- Status: Free TrialStatus: AI skills
Skills you'll gain: Email Marketing, Social Media Marketing, Marketing Analytics, Search Engine Marketing, Social Media Strategy, Media Planning, Data Storytelling, Google Ads, Marketing Effectiveness, Social Media Campaigns, Search Engine Optimization, Loyalty Programs, E-Commerce, Online Advertising, Customer Retention, Marketing, Marketing Channel, Campaign Management, Interviewing Skills, Applicant Tracking Systems
- Status: NewStatus: Free Trial
Multiple educators
Skills you'll gain: Data-Driven Decision-Making, Artificial Intelligence, Large Language Modeling, Content Creation, Customer experience improvement, Technical Writing, Target Audience, Business Ethics, Image Analysis, Virtual Environment
In summary, here are 10 of our most popular customer relationship building courses
- Customer Relationship Management:Â Starweaver
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- AI for Customer Experience with Chatbots and Analytics:Â Coursera Instructor Network
- Relationship Management and Business Development :Â Starweaver
- Introduction to Customer Service:Â CVS Health
- Sales and CRM Overview:Â Salesforce
- Customer Service Fundamentals:Â Knowledge Accelerators
- IBM Java Developer:Â IBM
- Microsoft Power BI Data Analyst:Â Microsoft
- ChatGPT + Excel: AI-Enhanced Data Analysis & Insight:Â Vanderbilt University