Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Explore the Customer Insights Course Catalog
University of Illinois Urbana-Champaign
Skills you'll gain: Design Thinking, New Product Development, Customer Insights, Product Development, Research and Design, Consumer Behaviour, User Research, Product Design, Persona Development, Customer experience improvement, Market Research, Innovation, Product Strategy, Qualitative Research
University of Illinois Urbana-Champaign
Skills you'll gain: New Product Development, Design Thinking, Quantitative Research, Product Design, Product Strategy, Market Research, Customer Insights, Innovation, Estimation, Consumer Behaviour, Product Testing, Market Analysis, Forecasting
Status: PreviewCoursera Instructor Network
Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), User Feedback, Customer Engagement, Customer Insights, Customer Analysis, Continuous Improvement Process, Focus Group, Data-Driven Decision-Making
Status: NewStatus: Free TrialSkills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics
Status: PreviewUniversity of Virginia
Skills you'll gain: Marketing Analytics, Marketing, Customer Retention, Marketing Strategies, Data-Driven Decision-Making, Regression Analysis, Analytics, Customer Insights, Brand Awareness, Consumer Behaviour, Return On Investment, A/B Testing
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Customer Analysis, Marketing Analytics, Customer Insights, Business Analytics, Data-Driven Decision-Making, Analytics, Predictive Analytics, Descriptive Analytics, Consumer Behaviour, Data Analysis, Advanced Analytics, Business Analysis, Revenue Management, Descriptive Statistics, Data Collection, Predictive Modeling, Regression Analysis, Process Improvement and Optimization, Correlation Analysis
What brings you to Coursera today?
Status: NewStatus: PreviewCoursera Instructor Network
Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Self Service Technologies, Customer Insights, Customer Data Management, Predictive Analytics, Artificial Intelligence, Return On Investment, Persona Development, Data-Driven Decision-Making, Generative AI
Status: PreviewCoursera Instructor Network
Skills you'll gain: AI Personalization, Customer Success Management, Generative AI Agents, Customer Engagement, Data Ethics, Customer experience improvement, Customer Data Management, Customer experience strategy (CX), Customer Service, Customer Support, Self Service Technologies, Business Process Automation, Automation
Status: Free TrialStatus: AI skillsMicrosoft
Skills you'll gain: Power BI, Datamaps, Microsoft Excel, Microsoft Power Platform, Data Analysis, Data Visualization, Data Collection, Business Intelligence, Data Integration, Data Pipelines, Application Deployment, Database Design, Data Manipulation, Data Security, Microsoft 365, Timelines, Business Modeling, Data Mapping, Business Analytics, SQL
Status: NewCoursera Instructor Network
Skills you'll gain: Customer Insights, Data-Driven Decision-Making, Customer experience improvement, Customer Analysis, Business Analytics, Analytics, Generative AI, Data Analysis, Customer Engagement, Artificial Intelligence, Predictive Analytics, Trend Analysis, User Feedback
Status: PreviewCoursera Instructor Network
Skills you'll gain: Customer Retention, Brand Loyalty, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Customer Service, Customer Engagement, Customer experience improvement, Customer Analysis, Customer Insights, Consumer Behaviour, Marketing Strategies
Status: Free TrialStanford University
Skills you'll gain: Healthcare Ethics, Clinical Data Management, Clinical Research, Health Systems, Healthcare Industry Knowledge, Unstructured Data, Feature Engineering, Data Mining, Medical Records, Health Informatics, Data Ethics, Health Care Administration, Health Care, Machine Learning Algorithms, Data Processing, Artificial Intelligence and Machine Learning (AI/ML), Application Deployment, Machine Learning, Regulatory Compliance, Artificial Intelligence
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Customer Insights: New Product Development Orientation:Â University of Illinois Urbana-Champaign
- Customer Insights: Quantitative Techniques:Â University of Illinois Urbana-Champaign
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Generative AI for Customer Support:Â IBM
- Marketing Analytics:Â University of Virginia
- Customer Analytics:Â University of Pennsylvania
- AI for Customer Experience with Chatbots and Analytics:Â Coursera Instructor Network
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- Microsoft Power BI Data Analyst:Â Microsoft
- GenAI for Customer Insights:Â Coursera Instructor Network
