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Explore the Customer Journey Course Catalog
- Status: Free Trial
IE Business School
Skills you'll gain: Survey Creation, Consumer Behaviour, Market Research, Marketing, Research Design, Customer Insights, Market Analysis, Business Research, Experimentation, Target Market, Data Collection, Business Marketing, Business-To-Consumer, Data Analysis, Decision Making, Psychology
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Business Writing, Graphic Design, Visual Design, Peer Review, Business Correspondence, Public Speaking, Presentations, Typography, Design, Business Communication, Writing and Editing, Design Elements And Principles, Communication, Writing, Organizational Skills, Grammar, Proofreading, Branding, Verbal Communication Skills, Courage
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, Generative AI Agents, ChatGPT, Generative AI, Agentic systems, OpenAI, Data Ethics, AI Personalization, Artificial Intelligence, Large Language Modeling, Business Process Automation, Automation, Application Programming Interface (API), Natural Language Processing, Application Development, Scenario Testing, Performance Testing
University of California, Davis
Skills you'll gain: Content Marketing, Content Strategy, Marketing Strategy and Techniques, Content Creation, Customer experience strategy (CX), Marketing Analytics, Target Audience, Copywriting, Multimedia, Branding, Video Production, Business Ethics, Storytelling, Writing
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Marketing Analytics, Data Presentation, Customer Relationship Management, Digital Media Strategy, Marketing Strategies, Media Buying, Search Engine Marketing, Digital Marketing, Analytics, Marketing Planning, Marketing, Web Analytics, Campaign Management, Business Analytics, Direct Marketing, Paid media, Digital Transformation, Data Analysis, Data Visualization
- Status: Free Trial
Google Cloud
Skills you'll gain: Prompt Engineering, Cloud Infrastructure, Kubernetes, Google Cloud Platform, Authentications, Distributed Denial-Of-Service (DDoS) Attacks, Identity and Access Management, Cloud Security, Generative AI, Cloud Applications, Containerization, Cloud Services, Cloud Computing, Cloud Management, OAuth, Virtual Machines, Network Security, Threat Management, Application Security, Data Security
- Status: Free Trial
Skills you'll gain: UI/UX Research, Usability Testing, User Research, User Experience Design, User Experience, Research Design, Presentations, Research Methodologies, Data Ethics, Interviewing Skills, Information Privacy, Diversity Awareness
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Student Engagement, Generative AI, Education Software and Technology, Artificial Intelligence, AI Personalization, Large Language Modeling, Image Analysis, Mobile Development, Emerging Technologies, Innovation, Computer Vision, Brainstorming, Application Development, Creative Problem-Solving
- Status: Preview
Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Retention, Customer experience strategy (CX), Customer Insights, Marketing Automation, Performance Metric, Sales Process, Business Metrics, Marketing Strategies, Data-Driven Decision-Making
- Status: Free Trial
Skills you'll gain: Target Audience, Persona Development, Customer experience strategy (CX), Social Media Marketing, Social Media Strategy, Social Media, Social Media Management, Key Performance Indicators (KPIs), Marketing Channel, Goal Setting, Marketing Strategies, Marketing, Facebook, Instagram, Digital Marketing
- Status: Free Trial
Skills you'll gain: Cloud Applications, Prompt Engineering, Kubernetes, Cloud Infrastructure, Google Cloud Platform, Containerization, CI/CD, Application Deployment, Docker (Software), Microservices, Serverless Computing, Cloud Development, Generative AI, Cloud API, Identity and Access Management, Cloud Services, Application Development, Cloud Computing, Cloud Storage, Debugging
In summary, here are 10 of our most popular customer journey courses
- Market Research and Consumer Behavior:Â IE Business School
- Effective Communication: Writing, Design, and Presentation:Â University of Colorado Boulder
- Customer Service Fundamentals:Â Knowledge Accelerators
- ChatGPT: Excel at Personal Automation with GPTs, AI & Zapier:Â Vanderbilt University
- The Strategy of Content Marketing:Â University of California, Davis
- Digital Marketing:Â University of Illinois Urbana-Champaign
- Security in Google Cloud:Â Google Cloud
- Conduct UX Research and Test Early Concepts:Â Google
- Prompt Engineering for Educators:Â Vanderbilt University
- Customer Success: Conociendo al cliente: Universidades Anáhuac