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    Results for "customer support"

    • Status: Free Trial
      Free Trial
      G

      Google

      Operating Systems and You: Becoming a Power User

      Skills you'll gain: Package and Software Management, Microsoft Windows, File Systems, Linux, Operating Systems, User Accounts, Systems Administration, Command-Line Interface, OS Process Management, Windows PowerShell, File Management, Software Installation, Linux Commands, System Monitoring, Remote Access Systems, Authorization (Computing), Virtualization

      4.7
      Rating, 4.7 out of 5 stars
      ·
      29K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      DevOps, Cloud, and Agile Foundations

      Skills you'll gain: Agile Software Development, Agile Methodology, Agile Project Management, DevOps, Sprint Planning, Cloud Computing Architecture, Cloud Computing, Cloud Security, Cloud Services, Cloud Infrastructure, User Story, Infrastructure as Code (IaC), Continuous Delivery, Cloud-Native Computing, Test Driven Development (TDD), Public Cloud, Backlogs, Continuous Integration, Cloud Storage, Behavior-Driven Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      13K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Information Technology (IT) and Cloud Fundamentals

      Skills you'll gain: Software Development Life Cycle, Cloud Computing Architecture, Computing Platforms, Microsoft Windows, Cloud Computing, Cloud Security, Computer Hardware, Cloud Services, Cloud Infrastructure, Cybersecurity, Data Storage, Network Protocols, Software Development, Hardware Troubleshooting, Network Administration, Email Security, Computer Security Awareness Training, Wireless Networks, General Networking, Programming Principles

      4.7
      Rating, 4.7 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      CVS Health Retail Customer Service

      Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Active Listening, Interviewing Skills, Retail Sales, Cross Selling, Data Entry, Time Management, Professionalism, Customer Complaint Resolution, Customer Relationship Building, Upselling, Customer experience improvement, Company, Product, and Service Knowledge, Customer Inquiries, Customer Engagement, Retail Store Operations, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      328 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      IBM Data Architecture

      Skills you'll gain: NoSQL, Data Warehousing, SQL, Apache Spark, Apache Hadoop, Linux Commands, Database Administration, Data Architecture, Data Migration, Data Security, IBM DB2, Bash (Scripting Language), Data Pipelines, Apache Airflow, Database Design, MySQL, Cloud Storage, Database Management, Database Architecture and Administration, Extract, Transform, Load

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.8K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Prompt Engineering for Law

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, OpenAI, Data Ethics, AI Personalization, Artificial Intelligence, Large Language Modeling, Legal Research, Legal Risk, Innovation, Information Privacy, Application Development, Scenario Testing, Performance Testing, Contract Review, Business Ethics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.7K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Data Engineering

      Skills you'll gain: NoSQL, Data Warehousing, SQL, IBM Cognos Analytics, Dashboard, Data Visualization, Apache Spark, Apache Hadoop, Linux Commands, Database Administration, Web Scraping, Data Pipelines, Database Design, Extract, Transform, Load, Interviewing Skills, Generative AI, Jupyter, Python Programming, Data Science, Data Analysis

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      60K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Technical Troubleshooting: Diagnostics, Networks, Customers

      Skills you'll gain: Network Performance Management, Network Monitoring, Technical Communication, Network Troubleshooting, Technical Support, Technical Documentation, Problem Management, Network Analysis

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      PwC

      Data Analysis and Presentation Skills: the PwC Approach

      Skills you'll gain: Dashboard, Data Visualization, Excel Formulas, Presentations, Interactive Data Visualization, Data Storytelling, Data Presentation, Microsoft PowerPoint, Data Visualization Software, Analytics, Customer Analysis, Business Analytics, Verbal Communication Skills, Data Analysis, Business Intelligence, Microsoft Excel, Data-Driven Decision-Making, Consulting, Data Modeling, Data Cleansing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      S

      Simplilearn

      Generative AI in Customer Service Operations Training

      Skills you'll gain: AI Personalization, Generative AI, Customer Support, Call Center Experience, Personalized Service, Customer Service, Customer experience improvement, Client Support, ChatGPT, Data Ethics, Business Process Automation, Self Service Technologies, Customer Insights, Customer Engagement, Customer experience strategy (CX), Automation, Prompt Engineering, Artificial Intelligence, Compliance Training, Operational Efficiency

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Human Resources (HR) Professionals

      Skills you'll gain: Prompt Engineering, Generative AI, HR Tech, Generative AI Agents, Workforce Planning, Human Resources, Human Resources Management and Planning, ChatGPT, Workflow Management, Human Resource Management, Human Resource Strategy, Data Ethics, Artificial Intelligence, Large Language Modeling, Technical Writing, Employee Engagement, Image Analysis, Content Creation, Virtual Environment, Ethical Standards And Conduct

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Front-End Developer

      Skills you'll gain: Software Development Life Cycle, Bootstrap (Front-End Framework), Cloud-Native Computing, GitHub, Software Architecture, HTML and CSS, Webpack, React Redux, Web Development Tools, Figma (Design Software), User Centered Design, Agile Methodology, React.js, Responsive Web Design, Development Environment, Git (Version Control System), Version Control, Software Design, User Interface and User Experience (UI/UX) Design, Professional Networking

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.9K reviews

      Beginner · Professional Certificate · 3 - 6 Months

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    1…567…255

    In summary, here are 10 of our most popular customer support courses

    • Operating Systems and You: Becoming a Power User: Google
    • DevOps, Cloud, and Agile Foundations: IBM
    • Information Technology (IT) and Cloud Fundamentals: IBM
    • CVS Health Retail Customer Service: CVS Health
    • IBM Data Architecture: IBM
    • Prompt Engineering for Law: Vanderbilt University
    • IBM Data Engineering: IBM
    • Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera Instructor Network
    • Data Analysis and Presentation Skills: the PwC Approach: PwC
    • Generative AI in Customer Service Operations Training: Simplilearn

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