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Explore the Customer Journey Course Catalog
- Status: Preview
Duke University
Skills you'll gain: Respiration, Anatomy, Cardiology, Neurology, Urology, Life Sciences, Vital Signs, Biology, Nutrition and Diet
- Status: Free Trial
University of Virginia
Skills you'll gain: Usability Testing, User Story, Product Management, Agile Software Development, Continuous Delivery, New Product Development, Agile Methodology, Product Lifecycle Management, Scrum (Software Development), Product Development, Agile Product Development, Continuous Deployment, DevOps, Product Improvement, Software Development Methodologies, Product Roadmaps, User Experience Design, A/B Testing, Analytics, Design Thinking
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Go To Market Strategy, Branding, Strategic Marketing, Consumer Behaviour, Marketing, Brand Strategy, Marketing Planning, Customer experience strategy (CX), Marketing Channel, Brand Awareness, Target Market
- Status: Preview
Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Retention, Customer experience strategy (CX), Customer Insights, Marketing Automation, Performance Metric, Sales Process, Business Metrics, Marketing Strategies, Data-Driven Decision-Making
- Status: Free Trial
IE Business School
Skills you'll gain: Survey Creation, Consumer Behaviour, Market Research, Marketing, Research Design, Customer Insights, Market Analysis, Business Research, Experimentation, Target Market, Data Collection, Business Marketing, Business-To-Consumer, Data Analysis, Decision Making, Psychology
- Status: Free Trial
Imperial College London
Skills you'll gain: Linear Algebra, Dimensionality Reduction, NumPy, Regression Analysis, Calculus, Probability & Statistics, Integral Calculus, Machine Learning Methods, Statistical Analysis, Statistics, Advanced Mathematics, Jupyter, Machine Learning Algorithms, Data Science, Mathematical Modeling, Applied Mathematics, Graph Theory, Artificial Neural Networks, Python Programming, Algorithms
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Transportation, Supply Chain, and Logistics, Warehousing, Logistics, Warehouse Management, Inventory and Warehousing, Transportation Operations, Inventory Management System, Supply Chain, Customer Service, Operating Cost, Cost Benefit Analysis
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Generative AI, Incident Response, Data Ethics, Endpoint Detection and Response, ChatGPT, Security Information and Event Management (SIEM), Cyber Threat Hunting, Cyber Security Assessment, Cybersecurity, Computer Security Incident Management, Threat Management, Threat Detection, Artificial Intelligence, Large Language Modeling, Malware Protection, Incident Management, Technical Writing, Vulnerability Management, Image Analysis
- Status: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Success Management, Generative AI Agents, Customer Engagement, Data Ethics, Customer experience improvement, Customer Data Management, Customer experience strategy (CX), Customer Service, Customer Support, Self Service Technologies, Business Process Automation, Automation
- Status: Free Trial
University of California San Diego
Skills you'll gain: Apache Spark, Graph Theory, Data Pipelines, Exploratory Data Analysis, Data Integration, Data Modeling, Big Data, Data Management, Data Store, Box Plots, Database Management Systems, Apache Hadoop, Databases, Network Analysis, Applied Machine Learning, Database Systems, Regression Analysis, Scatter Plots, Data Processing, MongoDB
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management
- Status: Free Trial
University of Virginia
Skills you'll gain: Design Thinking, Digital Transformation, Product Management, Business Transformation, New Product Development, Innovation, Ideation, Product Lifecycle Management, Product Development, Technology Strategies, Product Improvement, Product Roadmaps, IT Management, Customer Engagement, Creative Problem-Solving, Prototyping, Business Strategy, Marketing, Leadership and Management, Storytelling
In summary, here are 10 of our most popular customer journey courses
- Introductory Human Physiology:Â Duke University
- Digital Product Management:Â University of Virginia
- Introduction to Marketing:Â University of Pennsylvania
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- Market Research and Consumer Behavior:Â IE Business School
- Mathematics for Machine Learning:Â Imperial College London
- Supply Chain Logistics:Â Rutgers the State University of New Jersey
- IBM Generative AI for Cybersecurity Professionals:Â IBM
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- Big Data:Â University of California San Diego