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Explore the Customer Journey Course Catalog
- Status: Free Trial
Skills you'll gain: React Native, Version Control, Restful API, Unix Commands, User Interface and User Experience (UI/UX) Design, Jest (JavaScript Testing Framework), User Research, UI/UX Research, Git (Version Control System), Usability Testing, React.js, User Experience Design, Mobile Development, GitHub, Interaction Design, Usability, Database Management, Wireframing, Javascript, JavaScript Frameworks
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Customer Retention, Brand Loyalty, Customer Relationship Management, Loyalty Programs, Customer Relationship Building, Customer Service, Customer Engagement, Customer experience improvement, Customer Analysis, Customer Insights, Consumer Behaviour, Marketing Strategies
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Business Writing, Teamwork, Conflict Management, Business Correspondence, Business Communication, Team Building, Writing and Editing, Motivational Skills, Collaboration, Communication, Presentations, Writing, Organizational Skills, Cultural Diversity, Interpersonal Communications, Performance Management, Employee Coaching, Grammar, Staff Management
- Status: Preview
University of London
Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Marketing, Human Resource Strategy, Brand Awareness, Strategic Marketing, Performance Measurement, Dashboard, Global Marketing, Organizational Strategy, Market Dynamics, Employee Engagement, Customer experience strategy (CX), Consumer Behaviour
- Status: Preview
Universidad Nacional Autónoma de México
Skills you'll gain: Insurance, Budgeting, Financial Planning, Risk Management, Credit Risk, Financial Management, Cash Management, Expense Management, Investments, Cost Reduction, Asset Protection, Consumer Behaviour, Goal Setting
- Status: Free Trial
Skills you'll gain: Data Pipelines, Dataflow, Google Cloud Platform, Data Lakes, Data Warehousing, Real Time Data, Data Visualization, Cloud Storage, Big Data, Tensorflow, Data Infrastructure, Extract, Transform, Load, Data Integration, Apache Spark, Data Processing, Unstructured Data, Analytics, MLOps (Machine Learning Operations), Cloud API, Cloud Infrastructure
- Status: NewStatus: Free Trial
Skills you'll gain: Teamwork, Nursing, Nursing Practices, Healthcare Ethics, Resilience, Professionalism, Patient Education And Counseling, Active Listening, Mental Health, Stress Management, Compassion, Communication, Health Care, Conflict Management, Cultural Sensitivity, Patient Evaluation, Patient Preparation, Health Assessment, Patient Safety, Decision Making
- Status: Preview
Duke University
Skills you'll gain: Respiration, Anatomy, Cardiology, Neurology, Urology, Life Sciences, Vital Signs, Biology, Nutrition and Diet
- Status: Free Trial
CVS Health
Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Customer experience improvement, Communication, Applicant Tracking Systems
- Status: Free Trial
Skills you'll gain: Dashboard, Data Visualization, Excel Formulas, Presentations, Interactive Data Visualization, Data Storytelling, Data Presentation, Microsoft PowerPoint, Data Visualization Software, Analytics, Customer Analysis, Business Analytics, Verbal Communication Skills, Data Analysis, Business Intelligence, Microsoft Excel, Data-Driven Decision-Making, Consulting, Data Modeling, Data Cleansing
- Status: Free Trial
IE Business School
Skills you'll gain: Brand Strategy, Branding, Brand Marketing, Advertising Campaigns, Customer experience strategy (CX), Storytelling, Advertising, Logo Design, Content Marketing, Brand Management, Value Propositions, Brand Awareness, Production Planning, Customer experience improvement, Content Creation, Target Audience, Consumer Behaviour, Journalism, Creativity, Communication
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Transportation, Supply Chain, and Logistics, Warehousing, Logistics, Warehouse Management, Inventory and Warehousing, Transportation Operations, Inventory Management System, Supply Chain, Customer Service, Operating Cost, Cost Benefit Analysis
In summary, here are 10 of our most popular customer journey courses
- Meta React Native:Â Meta
- Improving Customer Retention:Â Coursera Instructor Network
- Business Communication:Â University of Colorado Boulder
- Brand Management: Aligning Business, Brand and Behaviour:Â University of London
- Finanzas personales: Universidad Nacional Autónoma de México
- Data Engineering, Big Data, and Machine Learning on GCP:Â Google Cloud
- The Nursing Journey: From Calling to Career:Â Immersify
- Introductory Human Physiology:Â Duke University
- CVS Health Call Center Customer Service:Â CVS Health
- Data Analysis and Presentation Skills: the PwC Approach:Â PwC