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    Results for "customer experience improvement"

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      G

      Google

      Google Cybersecurity

      Skills you'll gain: Threat Modeling, Intrusion Detection and Prevention, Network Security, Open Web Application Security Project (OWASP), Event Monitoring, Security Controls, Threat Management, Computer Security Incident Management, Security Awareness, Threat Detection, Incident Response, Vulnerability Management, Cyber Attacks, Cybersecurity, Debugging, Relational Databases, Linux, Interviewing Skills, Python Programming, SQL

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      55K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Meta

      Meta Social Media Marketing

      Skills you'll gain: Social Media Content, Paid media, Social Media Management, Data Storytelling, Target Audience, Social Media Campaigns, Social Media, Social Media Marketing, Marketing Effectiveness, Social Media Strategy, Customer experience strategy (CX), Content Creation, Advertising Campaigns, Marketing Budgets, Content Management, Instagram, Presentations, Digital Marketing, Marketing, Brand Management

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      22K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Digital Marketing

      Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Digital Advertising, Data Ethics, Email Marketing, Marketing, ChatGPT, Advertising, Digital Marketing, MarTech, Keyword Research, Advertising Campaigns, Content Creation, Artificial Intelligence, Large Language Modeling, Marketing Analytics, Social Media Marketing, Search Engine Optimization, Technical Writing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.8K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      An Introduction to Learning Experience Design (LXD)

      Skills you'll gain: Multimedia, Learning Theory, Web Content Accessibility Guidelines, Instructional Design, Educational Materials, Program Evaluation, Course Development, Design, Professional Development, Education Software and Technology, Design Thinking, Motivational Skills, Adult Learning Principles, Brainstorming, Diversity Equity and Inclusion Initiatives, Needs Assessment, Storyboarding, Content Creation, User Centered Design, Student-Centred Learning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      88 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Business Foundations

      Skills you'll gain: Operations Management, Operational Efficiency, Process Management, Capacity Planning, Process Analysis, Finance, Process Improvement, Capital Budgeting, Return On Investment, Go To Market Strategy, Accrual Accounting, Financial Reporting, Product Development, Financial Accounting, Marketing Strategies, Branding, Marketing, Human Capital, Decision Making, Corporate Finance

      4.7
      Rating, 4.7 out of 5 stars
      ·
      26K reviews

      Beginner · Specialization · 3 - 6 Months

    • K

      Knowledge Accelerators

      Customer Service Fundamentals

      Skills you'll gain: Service Level Agreement, Problem Solving, Customer Support, Customer Service, Technical Support, Resource Management, Interpersonal Communications, Verbal Communication Skills, Customer Relationship Building, Active Listening, Communication, Writing and Editing, Technical Communication, Process Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Cybersecurity Analyst

      Skills you'll gain: Endpoint Detection and Response, Incident Response, Identity and Access Management, Networking Hardware, Computer Security Incident Management, Cybersecurity, Cyber Threat Intelligence, Endpoint Security, Penetration Testing, Linux, IT Security Architecture, IT Service Management, Cyber Threat Hunting, Governance Risk Management and Compliance, Network Security, Data Security, Encryption, Professional Networking, Generative AI, Cyber Security Assessment

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      26K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      G

      Google

      Google UX Design

      Skills you'll gain: UI/UX Research, User Research, Responsive Web Design, Wireframing, Usability Testing, Storyboarding, User Experience Design, Information Architecture, Design Research, Figma (Design Software), Sprint Retrospectives, Mockups, Cross Platform Development, Prototyping, User Experience, Usability, Persona (User Experience), Design Thinking, Interviewing Skills, Applicant Tracking Systems

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      93K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      AI in Fan Engagement

      Skills you'll gain: Loyalty Programs, AI Personalization, Augmented and Virtual Reality (AR/VR), Brand Loyalty, Digital Assets, Customer Engagement, Customer Retention, Predictive Analytics, Digital Media Strategy, Marketing Analytics, Marketing Strategies, Revenue Management, Brand Marketing, Customer experience improvement, Forecasting, Artificial Intelligence, Media Planning, Marketing Budgets, Media Relations, Price Negotiation

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google

      Google Advanced Data Analytics

      Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Sampling (Statistics), Statistical Hypothesis Testing, Regression Analysis, Statistical Analysis, Data Ethics, Statistics, Unsupervised Learning, Data Presentation, Data Visualization Software, Data Visualization, Data Analysis, Machine Learning, Data Manipulation, Data Science, Tableau Software, Interviewing Skills, Python Programming, Advanced Analytics

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.6K reviews

      Advanced · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM AI Engineering

      Skills you'll gain: Prompt Engineering, Large Language Modeling, Unsupervised Learning, PyTorch (Machine Learning Library), Keras (Neural Network Library), Supervised Learning, Applied Machine Learning, Generative AI, Deep Learning, Natural Language Processing, Reinforcement Learning, Scikit Learn (Machine Learning Library), Regression Analysis, Generative AI Agents, Artificial Neural Networks, Machine Learning Algorithms, ChatGPT, Machine Learning, Python Programming, Data Science

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      21K reviews

      Intermediate · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      G

      Google

      Google Data Analytics

      Skills you'll gain: Data Presentation, Data Storytelling, Data Cleansing, Data Visualization, Data Validation, Rmarkdown, Data Integrity, Interactive Data Visualization, Data Ethics, Dashboard, Ggplot2, Data Quality, Stakeholder Communications, Data Literacy, Data Visualization Software, Data Analysis, SQL, Interviewing Skills, Analytical Skills, Applicant Tracking Systems

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      172K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    1234…447

    In summary, here are 10 of our most popular customer experience improvement courses

    • Google Cybersecurity: Google
    • Meta Social Media Marketing: Meta
    • Generative AI for Digital Marketing: IBM
    • An Introduction to Learning Experience Design (LXD): University of Michigan
    • Business Foundations: University of Pennsylvania
    • Customer Service Fundamentals: Knowledge Accelerators
    • IBM Cybersecurity Analyst: IBM
    • Google UX Design: Google
    • AI in Fan Engagement: Real Madrid Graduate School Universidad Europea
    • Google Advanced Data Analytics: Google

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