Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Active Listening, Interviewing Skills, Retail Sales, Cross Selling, Data Entry, Time Management, Professionalism, Customer Complaint Resolution, Customer Relationship Building, Upselling, Customer experience improvement, Company, Product, and Service Knowledge, Customer Inquiries, Customer Engagement, Retail Store Operations, Communication

Skills you'll gain: AI Personalization, Customer Success Management, Generative AI Agents, Customer Engagement, Data Ethics, Customer experience improvement, Customer Data Management, Customer experience strategy (CX), Customer Service, Customer Support, Self Service Technologies, Business Process Automation, Automation

Skills you'll gain: Desktop Support, Technical Support, Computer Hardware, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Customer Support, Computer Architecture, Computer Networking, Microsoft Windows, Technical Communication, Linux, Virtual Machines

Skills you'll gain: Agile Software Development, Agile Methodology, Sprint Retrospectives, Agile Project Management, Scrum (Software Development), Communication Planning, Virtual Teams, Generative AI, Product Management, Sprint Planning, Agile Product Development, Computer Systems, Lean Methodologies, Product Roadmaps, Cloud Computing, Product Development, Stakeholder Management, User Story, Data Ethics, ChatGPT

Skills you'll gain: Cultural Responsiveness, Personal Development, Empathy, Self-Awareness, Stress Management, Resilience, Mindfulness, Active Listening, Scientific Methods

Skills you'll gain: Agile Project Management, Agile Methodology, Sprint Planning, Agile Product Development, Backlogs, User Story, Sprint Retrospectives, Employee Coaching, Product Roadmaps, Coaching, Team Management, Interviewing Skills, Influencing, Problem Solving

Skills you'll gain: Intercultural Competence, Conflict Management, Cultural Sensitivity, Cultural Diversity, Communication Strategies, Diversity Awareness, Interpersonal Communications, Communication

Skills you'll gain: Prompt Engineering, ChatGPT, Data Storytelling, Data Visualization, Data Visualization Software, Data Presentation, Excel Formulas, Microsoft Excel, Data-Driven Decision-Making, Productivity Software, Artificial Intelligence, Data Validation, Large Language Modeling, Data Analysis, Data Quality, Generative AI, Analytics, Workflow Management, Automation, Exploratory Data Analysis

Skills you'll gain: Customer Service, Customer Retention, Customer Relationship Building, Customer Complaint Resolution, Customer Relationship Management, Customer experience improvement, Customer Engagement, Company, Product, and Service Knowledge, Active Listening, Communication, Ethical Standards And Conduct

Skills you'll gain: Customer experience strategy (CX), Customer experience improvement, Consumer Behaviour, Branding, Employee Engagement, Risk Analysis, Business Ethics, Customer Insights, Brand Management, Brand Strategy, Experience Design, Business Risk Management, Cross-Functional Collaboration, Leadership

Skills you'll gain: Data-Driven Decision-Making, Artificial Intelligence, Large Language Modeling, Content Creation, Customer experience improvement, Technical Writing, Target Audience, Business Ethics, Image Analysis, Virtual Environment

Skills you'll gain: Search Engine Marketing, Google Ads, Search Engine Optimization, Digital Advertising, Online Advertising, Persona Development, Digital Marketing, Keyword Research, Marketing, Web Analytics and SEO, Marketing Strategies, Pay Per Click Advertising, Target Audience, Customer Acquisition Management, Customer Engagement, Advertising, Web Content