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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals-Português Brasileiro

      Skills you'll gain: Product Support, End User Training and Support, Help Desk Support, Technical Support, Technical Support and Services, Service Level, Cloud Services, Cloud Solutions, Issue Tracking, Technical Communication, Information Privacy, Personally Identifiable Information

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      NumPy, Matplotlib & Pandas – Data Science Prerequisites

      Skills you'll gain: Pandas (Python Package), NumPy, Data Visualization Software, Scatter Plots, Data Manipulation, Scikit Learn (Machine Learning Library), Data Science, Statistical Methods, Data Analysis Software, Machine Learning, Probability Distribution, Classification And Regression Tree (CART), Linear Algebra

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Gen AI - RAG Application Development using LlamaIndex

      Skills you'll gain: Large Language Modeling, Generative AI Agents, Generative AI, Application Development, Data Storage Technologies, Query Languages, Natural Language Processing, Data Integration, Development Environment

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      S

      Starweaver

      Personal Investing for Working Professionals

      Skills you'll gain: Portfolio Management, Investment Management, Investments, Tax Planning, Wealth Management, Risk Management, Financial Planning, Goal Setting, Finance, Equities, Financial Analysis, Decision Making, Planning

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Machinery for Concreting

      Skills you'll gain: Equipment Design, Maintenance, Repair, and Facility Services, Product Lifecycle Management, Construction, Construction Management, Automation Engineering, Digital Transformation, Data Maintenance, Hydraulics, Control Systems, 3D Modeling

      Advanced · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Sales Ops: Automating Workflow Efficiency

      Skills you'll gain: Generative AI Agents, HubSpot CRM, Customer Relationship Management (CRM) Software, Sales Process, Business Workflow Analysis, Business Process Automation, Sales Management, Customer Relationship Management, Lead Generation, Workflow Management, Process Analysis, Sales Strategy, Sales, Automation, Data Entry, Operational Efficiency, Data Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect Flows Fundamentals

      Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Workflow Management, Process Design, Personalized Service, Cost Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect Routing Fundamentals

      Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Cluster Analysis and Unsupervised Machine Learning in Python

      Skills you'll gain: Unsupervised Learning, Data Visualization, Machine Learning Algorithms, Interactive Data Visualization, Applied Machine Learning, Machine Learning, Data Mining, Scikit Learn (Machine Learning Library), Statistical Methods, Algorithms, NumPy, Python Programming, Development Environment, Computer Programming

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      G

      Goldman Sachs

      Goldman Sachs 10,000 Women के साथ, ग्राहकों और प्रतिस्पर्धा के मूल सिद्धांत

      Skills you'll gain: Business Marketing, Competitive Analysis, Value Propositions, Business Strategies, Go To Market Strategy, Market Opportunities, Market Research, Target Market, Customer Insights, Consumer Behaviour, Customer experience strategy (CX)

      Mixed · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Intereses del usuario típico en Facebook

      Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Social Media, Customer Insights, Advertising, Digital Advertising, Marketing Analytics, Presentations

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Medindo o Marketing Digital

      Skills you'll gain: Marketing Effectiveness, Key Performance Indicators (KPIs), Marketing Analytics, Digital Marketing, Marketing Strategies, Performance Analysis, Customer experience strategy (CX), Performance Measurement, Marketing Automation, Marketing Channel, A/B Testing, Automation

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • Google Cloud Customer Care Fundamentals-Português Brasileiro: Google Cloud
    • NumPy, Matplotlib & Pandas – Data Science Prerequisites: Packt
    • Gen AI - RAG Application Development using LlamaIndex: Packt
    • Personal Investing for Working Professionals : Starweaver
    • Machinery for Concreting: L&T EduTech
    • GenAI for Sales Ops: Automating Workflow Efficiency: Coursera Instructor Network
    • Amazon Connect Flows Fundamentals: Amazon Web Services
    • Amazon Connect Routing Fundamentals: Amazon Web Services
    • Cluster Analysis and Unsupervised Machine Learning in Python: Packt
    • Goldman Sachs 10,000 Women के साथ, ग्राहकों और प्रतिस्पर्धा के मूल सिद्धांत: Goldman Sachs

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