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    Results for "customer complaint resolution"

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of Digital Marketing and E-commerce

      Skills you'll gain: Data Storytelling, Marketing Channel, Digital Marketing, E-Commerce, Performance Measurement, Data-Driven Decision-Making, Marketing, Marketing Strategies, Digital Advertising, Marketing Analytics, Customer Analysis, Search Engine Marketing, Social Media Marketing, Search Engine Optimization, Email Marketing, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I
      S

      Multiple educators

      Generative AI for Growth Marketing

      Skills you'll gain: Data-Driven Decision-Making, Artificial Intelligence, Large Language Modeling, Content Creation, Customer experience improvement, Technical Writing, Target Audience, Business Ethics, Image Analysis, Virtual Environment

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.9K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      N

      Northwestern University

      Organizational Leadership

      Skills you'll gain: Influencing, Persuasive Communication, Negotiation, Design Thinking, Leadership, Leadership Development, Crisis Management, Human Centered Design, Innovation, Strategic Communication, Organizational Leadership, Ideation, Professional Development, Storytelling, Marketing Analytics, Leadership and Management, Brainstorming, Teamwork, Marketing Strategies, Marketing

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.2K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      AAPC

      The Billing and Collection Process

      Skills you'll gain: Medical Billing and Coding, Accounts Receivable, Revenue Cycle Management, Billing, Billing Systems, Payment Processing and Collection, Claims Processing, Billing & Invoicing, Regulatory Compliance

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      Y

      Yale University

      Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

      Skills you'll gain: Negotiation, Leadership, Conflict Management, Persuasive Communication, Communication, Influencing, Relationship Building, Collaboration, Game Theory, Mergers & Acquisitions, Strategic Decision-Making, Strategic Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.1K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      M

      Meta

      Meta Social Media Marketing

      Skills you'll gain: Social Media Content, Paid media, Social Media Management, Data Storytelling, Target Audience, Social Media Campaigns, Social Media, Social Media Marketing, Marketing Effectiveness, Social Media Strategy, Customer experience strategy (CX), Content Creation, Advertising Campaigns, Marketing Budgets, Content Management, Instagram, Presentations, Digital Marketing, Marketing, Brand Management

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      22K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenerativeAI for Customer Success

      Skills you'll gain: AI Personalization, Customer Success Management, Generative AI Agents, Customer Engagement, Data Ethics, Customer experience improvement, Customer Data Management, Customer experience strategy (CX), Customer Service, Customer Support, Self Service Technologies, Business Process Automation, Automation

      4.4
      Rating, 4.4 out of 5 stars
      ·
      32 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      E

      Emory University

      Conflict Transformation

      Skills you'll gain: Conflict Management, Mediation, Collaboration, Self-Awareness, Adaptability, Cultural Diversity, Communication, Active Listening

      4.8
      Rating, 4.8 out of 5 stars
      ·
      448 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Agile Project Management

      Skills you'll gain: Agile Project Management, Agile Methodology, Sprint Planning, Agile Product Development, Backlogs, User Story, Sprint Retrospectives, Employee Coaching, Product Roadmaps, Coaching, Team Management, Interviewing Skills, Influencing, Problem Solving

      4.8
      Rating, 4.8 out of 5 stars
      ·
      15K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Customer Support

      Skills you'll gain: Prompt Engineering, Generative AI, Customer Support, Standard Operating Procedure, Customer Service, ChatGPT, Personalized Service, Artificial Intelligence, Large Language Modeling, Customer experience improvement, Business Process Automation, Technical Writing, Automation, Image Analysis, Content Creation, Virtual Environment, Natural Language Processing, Data-Driven Decision-Making, Business Ethics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.8K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Product Owner

      Skills you'll gain: Agile Software Development, Agile Methodology, Sprint Retrospectives, Agile Project Management, Scrum (Software Development), Communication Planning, Virtual Teams, Generative AI, Product Management, Sprint Planning, Agile Product Development, Computer Systems, Lean Methodologies, Product Roadmaps, Cloud Computing, Product Development, Stakeholder Management, User Story, Data Ethics, ChatGPT

      4.7
      Rating, 4.7 out of 5 stars
      ·
      5.8K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      G

      Google

      Google Digital Marketing & E-commerce

      Skills you'll gain: Email Marketing, Social Media Marketing, Marketing Analytics, Search Engine Marketing, Social Media Strategy, Media Planning, Data Storytelling, Google Ads, Marketing Effectiveness, Social Media Campaigns, Search Engine Optimization, Loyalty Programs, E-Commerce, Online Advertising, Customer Retention, Marketing, Marketing Channel, Campaign Management, Interviewing Skills, Applicant Tracking Systems

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      42K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    1234…154

    In summary, here are 10 of our most popular customer complaint resolution courses

    • Foundations of Digital Marketing and E-commerce: Google
    • Generative AI for Growth Marketing: IBM
    • Organizational Leadership: Northwestern University
    • The Billing and Collection Process: AAPC
    • Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator: Yale University
    • Meta Social Media Marketing: Meta
    • GenerativeAI for Customer Success: Coursera Instructor Network
    • Conflict Transformation: Emory University
    • Agile Project Management: Google
    • Generative AI for Customer Support: IBM

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