• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Help Desk Support
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "help desk support"

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Introduction to the Biology of Cancer

      Skills you'll gain: Oncology, Medical Imaging, Radiology, Clinical Trials, Treatment Planning, Pathology, Molecular Biology, Epidemiology, Anatomy, Biology

      4.8
      Rating, 4.8 out of 5 stars
      ·
      7.7K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Introduction to Logic and Critical Thinking

      Skills you'll gain: Deductive Reasoning, Critical Thinking, Logical Reasoning, Computational Logic, Probability, Bayesian Statistics, Analytical Skills, Analysis, Decision Making, Research, Persuasive Communication, Statistical Inference, Complex Problem Solving, Oral Expression, Theoretical Computer Science, Communication, Appeals, Discussion Facilitation, Learning Strategies, Business Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.6K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      G

      Google Cloud

      Google Workspace のトラブルシューティング

      Skills you'll gain: Gmail, Google Workspace, Technical Communication, Technical Support, Issue Tracking, Security Testing, Systems Administration, Help Desk Support, File Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Fundamentals of GIS

      Skills you'll gain: ArcGIS, Geospatial Mapping, Geographic Information Systems, Data Sharing, Spatial Analysis, Data Access, Metadata Management, Data Mapping, Data Import/Export, Data Manipulation, Data Visualization, Data Analysis, Data Quality

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      G

      Google Cloud

      Solución de problemas de Google Workspace

      Skills you'll gain: Google Workspace, Gmail, Technical Support, Desktop Support, Help Desk Support, Systems Administration, Technical Communication, File Management, Email Security, Incident Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Data Visualization and Dashboards with Excel and Cognos

      Skills you'll gain: Data Storytelling, Pivot Tables And Charts, Dashboard, IBM Cognos Analytics, Data Visualization Software, Data Visualization, Looker (Software), Histogram, Microsoft Excel, Tree Maps, Data Analysis, Analytics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.3K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Operations and Patient Safety for Healthcare IT Staff

      Skills you'll gain: Patient Safety, Telehealth, Health Technology, Medical Equipment and Technology, Technical Support, Change Control, Help Desk Support, Practice Management Software, Health Care, Electronic Medical Record, Technical Documentation, Disaster Recovery

      4.8
      Rating, 4.8 out of 5 stars
      ·
      194 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Healthcare Data Security, Privacy, and Compliance

      Skills you'll gain: Medical Privacy, Health Information Management, Health Care, Medical Records, Health Care Procedure and Regulation, Personally Identifiable Information, Security Awareness, Data Security, Regulatory Compliance, Patient Safety, Information Privacy, Threat Management, Cybersecurity, Cloud Computing, Encryption

      4.8
      Rating, 4.8 out of 5 stars
      ·
      409 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Work Smarter with Microsoft Word

      Skills you'll gain: Microsoft Word, Collaborative Software, Document Management, Microsoft Windows, Data Sharing, Web Content Accessibility Guidelines

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.1K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      People Analytics

      Skills you'll gain: People Analytics, Performance Measurement, Workforce Planning, Human Resources Management and Planning, Talent Management, Organizational Effectiveness, Workforce Management, Employee Performance Management, Analytics, Performance Management, Data Analysis, Data-Driven Decision-Making, Collaboration, Employee Retention, Network Analysis, Predictive Analytics, Diversity Equity and Inclusion Initiatives

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.1K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      IBM UI/UX Designer

      Skills you'll gain: Information Architecture, User Research, Agile Software Development, UI/UX Research, User Interface and User Experience (UI/UX) Design, Agile Methodology, Usability Testing, Agile Project Management, User Experience Design, Design Thinking, Usability, Sprint Planning, Figma (Design Software), Design Research, User Interface (UI) Design, User Interface (UI), Wireframing, Software Development Life Cycle, InVision (Design Software), Prototyping

      4.9
      Rating, 4.9 out of 5 stars
      ·
      2.6K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Salesforce Sales Operations

      Skills you'll gain: Sales Pipelines, Customer Success Management, Sales Process, Salesforce, Sales Operations, Dashboard, Prospecting and Qualification, Sales Support, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Development, Lead Generation, Sales Enablement, Sales Management, Data Visualization, Sales, Customer Support, Business Reporting, Campaign Management, Data Import/Export

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    1…192021…357

    In summary, here are 10 of our most popular help desk support courses

    • Introduction to the Biology of Cancer: Johns Hopkins University
    • Introduction to Logic and Critical Thinking: Duke University
    • Google Workspace のトラブルシューティング: Google Cloud
    • Fundamentals of GIS: University of California, Davis
    • Solución de problemas de Google Workspace: Google Cloud
    • Data Visualization and Dashboards with Excel and Cognos: IBM
    • Operations and Patient Safety for Healthcare IT Staff: Johns Hopkins University
    • Healthcare Data Security, Privacy, and Compliance: Johns Hopkins University
    • Work Smarter with Microsoft Word: Microsoft
    • People Analytics: University of Pennsylvania

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok