Skills you'll gain: Service Level Agreement, Service Level, Service Management, Performance Measurement, Vendor Contracts, Customer Service, Cloud Services, Performance Metric, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Negotiation, Communication

Skills you'll gain: Cybersecurity, Network Security, Internet Of Things, Infrastructure Security, Wireless Networks, Network Protocols, Cryptographic Protocols, Cloud Computing Architecture, Network Architecture, Network Infrastructure, Hardware Architecture, Data Security, Distributed Computing

Skills you'll gain: Internet Of Things, Amazon Web Services, Cloud Hosting, Cloud Security, Real Time Data

Skills you'll gain: File Management, Document Management, Email Security, Computer Hardware, Computer Security Awareness Training, Spreadsheet Software, Information Management, Safety and Security, Technical Communication

Skills you'll gain: Prompt Engineering, OpenAI, Large Language Modeling, Generative AI, Technical Communication, Sampling (Statistics), Natural Language Processing, Performance Tuning

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: Diversity and Inclusion, Cultural Diversity, Empathy, Emotional Intelligence, Management Training And Development, Disabilities, Organizational Leadership, Team Management, Safety Culture, Leadership and Management, Leadership, Self-Awareness, Interpersonal Communications, Communication

Skills you'll gain: Timelines, Microsoft PowerPoint, Presentations, Project Schedules, Data Visualization, Milestones (Project Management), Project Management, Communication

Skills you'll gain: Predictive Modeling, Predictive Analytics, Marketing Analytics, Statistical Machine Learning, Machine Learning, Data Science, Applied Machine Learning, Statistical Analysis, Customer Retention, Technical Communication

Skills you'll gain: Crisis Management, Corporate Communications, Risk Management, Strategic Communication, Business Risk Management, Contingency Planning, Risk Analysis, Forecasting, Communication Strategies, Case Management, Leadership Studies

Skills you'll gain: Data Storytelling, Social Media Marketing, Marketing Analytics, Social Media Campaigns, Marketing Effectiveness, Data-Driven Decision-Making, Campaign Management, Advertising Campaigns, Social Media, Content Performance Analysis, Marketing, Marketing Communications, A/B Testing, Facebook, Performance Reporting, Technical Communication, Presentations, Advertising, Return On Investment, Communication

Skills you'll gain: Wireless Networks, Control Systems, Interactive Design, Software Installation, Electronics, Basic Electrical Systems, Hardware Design, Internet Of Things, Display Devices, Embedded Systems, Electronic Components, Development Environment, System Configuration, Programming Principles, Computer Programming