• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Engagement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer engagement"

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Results-Driven Leadership for High-Performing Teams

      Skills you'll gain: Accountability, Team Leadership, Leadership, Motivational Skills, Business Leadership, Employee Engagement, Performance Management, Team Building, Organizational Effectiveness, Professional Development, Emotional Intelligence, Safety Culture, Self-Awareness, Communication Strategies

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      AI Product & Process Excellence

      Skills you'll gain: Business Process Modeling, Business Process Management, Business Process Automation, Generative AI, Process Design, Generative AI Agents, Process Analysis, User Story, Product Roadmaps, Workflow Management, Product Management, ChatGPT, Process Improvement, Process Optimization, Corporate Sustainability, Prompt Engineering, Artificial Intelligence, Sustainability Reporting, Business Strategy, Data Strategy

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IESE Business School

      Marketing: Customer Needs and Wants

      Skills you'll gain: Value Propositions, Brand Management, Marketing, Brand Strategy, Target Market, Product Strategy, Strategic Marketing, Marketing Strategies, Target Audience, Product Marketing, Marketing Channel, Customer Analysis, Consumer Behaviour, Communication Strategies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      484 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Introduction to Scripting in Python

      Skills you'll gain: Data Visualization, Data Visualization Software, Plot (Graphics), Data Manipulation, Package and Software Management, Data Integration, Data Analysis, Data Access, Data Processing, Python Programming, File Management, Data Structures, Data Import/Export, Software Documentation, Programming Principles, Technical Documentation, Data Storage, Computational Logic, Data Management, Scripting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Leadership: Retain High Performers & Grow Team Talent

      Skills you'll gain: Talent Management, Employee Retention, Constructive Feedback, Employee Engagement, Team Motivation, Strategic Leadership, People Development, Safety Culture, Teamwork, Team Building, Leadership Development, Team Leadership, Employee Performance Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Python NoSQL Data Engineering with MongoDB

      Skills you'll gain: MongoDB, Data Maintenance, Data Transformation, Query Languages, Customer Insights, Performance Tuning, Data Import/Export, Pandas (Python Package), Customer Data Management, Data Pipelines, JSON, Data Manipulation, NoSQL, Data-Driven Decision-Making, Data Validation, Data Integration, Databases, Data Access, Database Management, Data Structures

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Neurodiversity in Workplaces: Inclusive Leadership

      Skills you'll gain: Diversity and Inclusion, Empathy, Cultural Diversity, Leadership, Diversity Awareness, Team Building, Innovation, Adaptability, Employee Engagement, Team Management, Emotional Intelligence, Safety Culture, Collaboration, Communication

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Generative AI for leaders

      Skills you'll gain: Data-Driven Decision-Making, Organizational Effectiveness, Organizational Strategy, Cross-Functional Collaboration, Employee Engagement, Risk Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Team Building: Create Engaging Events for Hybrid Teams

      Skills you'll gain: Team Building, Team Leadership, Team Motivation, Team Performance Management, Virtual Teams, Collaboration, Meeting Facilitation, Motivational Skills, Employee Engagement, Event Planning, Diversity and Inclusion

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      U

      University of Colorado Boulder

      Manage Abrasive Workplace Behavior With Backbone

      Skills you'll gain: Conflict Management, Composure, Disciplinary Procedures, People Management, Expectation Management, Leadership and Management, Organizational Leadership, Emotional Intelligence, Employee Performance Management, Business Leadership, Employee Engagement, Employee Retention, Human Resource Strategy, Compassion, Coaching

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Saïd Business School, University of Oxford

      AI Fundamentals in Financial Services

      Skills you'll gain: Financial Services, FinTech, Artificial Intelligence, Financial Data, Banking, Financial Regulation, Credit Risk, AI Personalization, Deep Learning, Anomaly Detection, Applied Machine Learning, Business Ethics, Risk Modeling, Data-Driven Decision-Making, Customer Service, Machine Learning, Natural Language Processing, Big Data, Algorithms, Data Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      14 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      SEO Copywriting for Digital Marketing Success

      Skills you'll gain: Keyword Research, Editing, Search Engine Optimization, Content Strategy, Copywriting, Web Content, Web Analytics and SEO, Content Marketing, Content Creation, Customer Engagement, Writing, Branding

      Beginner · Course · 1 - 3 Months

    Searches related to customer engagement

    sap customer engagement and discovery
    1…151617…212

    In summary, here are 10 of our most popular customer engagement courses

    • Results-Driven Leadership for High-Performing Teams: Coursera Instructor Network
    • AI Product & Process Excellence: Starweaver
    • Marketing: Customer Needs and Wants: IESE Business School
    • Introduction to Scripting in Python: Rice University
    • Leadership: Retain High Performers & Grow Team Talent: Skillshare
    • Python NoSQL Data Engineering with MongoDB: EDUCBA
    • Neurodiversity in Workplaces: Inclusive Leadership: Coursera Instructor Network
    • Generative AI for leaders: Packt
    • Team Building: Create Engaging Events for Hybrid Teams: Skillshare
    • Manage Abrasive Workplace Behavior With Backbone : University of Colorado Boulder

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok